SHILPI RANA
Bengaluru
Summary
Focused professional with almost 10 years of experience in risk management across diverse industries. Experienced with team leadership, strategic planning, and operational management, I utilize effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Manager
American Express India
07.2019 - Current
- Managing overall governance related to third parties outsourcing to ensure a robust control mechanism for privacy, regulatory and market compliance requirements.
- Identify critical areas and opportunities to drive risk mitigation strategies for Privacy and compliance requirements.
- Creating & presenting regular updates of the governance program to senior leadership.
- Well versed in reviewing documentation and understanding of GDPR privacy rules - Handled many critical reviews of third party information for closure of privacy reviews in line of GDPR.
- Led third party contract review projects to ensure appropriate data transfer controls are baked in, as per GDPR/local data protection requirements,
- Successfully managed multiple high visibility special projects and initiatives related to Privacy (choice and individual data requests), Reporting, Data protection and overall policy compliances.
- Negotiated contracts on behalf of Amex, securing favorable Privacy and data protection terms that contributed to their overall compliance.
- Spearheaded training sessions for my teams, business stakeholders as well of third parties ensuring business continuity and policy compliances.
- Led cross-functional teams to enhance processes and improve operational efficiency.
- Satisfactorily completed multiple internal audits and creation of process SOPs.
- Created a robust inventory and created a dashboard on PowerBI to keep track of data and vendor requests.
- Created an Intake process to streamline all requests from third parties, colleagues and business team with respect to services, data use and contract terms.
Consultant
Ernst & Young India LLP
02.2016 - 07.2019
- Worked on developing Contract & Third-Party compliance management framework for various clients across IT & financial services sector.
- Assessed/audited Client internal policies and processes to drive program maturity and enabling them for greater success with recommendations – This included updating policies and/or creation of new internal controls/processes.
- Developed comprehensive project plans aligning with client goals and organizational objectives.
- Analyzed complex data sets to provide actionable insights for clients' business strategies.
- Led strategic initiatives to enhance client engagement and satisfaction across multiple projects.
- Conducted market research to support clients in identifying emerging trends and opportunities.
- Assisted Banks and Financial institutions in effective implementation of their internal operational risk solutions.
Associate Advocate
Jurisperitus Law Office
05.2015 - 02.2016
- Supported drafting, vetting, and finalizing of contracts for Power Finance Corporation and Rural Electrification Corporation for Project Finance. I also worked on Term Loan agreements, Underwriting Agreements, Trust and Retention Account agreements, Inter Creditor agreements, Security Agent agreements, Lender’s Agent agreements, etc. to drive project closures.
- Created legal opinions on matters of commencement of business, restoration of business, dormant status of Companies and compliances of companies under the Companies Act; issues related to employment bonds, electricity matters, Non-Disclosure Agreements, and unfair termination of Employment contracts, etc.
Education
B.A.LL. B (Hons.) - Law
RML National Law University
Lucknow07-2015
Skills
- Contractual compliance oversight
- Vendor risk assessment
- Privacy compliance expertise
- Control compliance assessment
- Stakeholder collaboration
- Project planning
- Data reporting
- Team leadership
- Operations management
- Cross-functional teamwork
- Conflict resolution
- Coaching and mentoring
Certification
- Harvard People Leader Program
- ISO27001 Lead Auditor
Timeline
Manager
American Express India
07.2019 - Current
Consultant
Ernst & Young India LLP
02.2016 - 07.2019
Associate Advocate
Jurisperitus Law Office
05.2015 - 02.2016
B.A.LL. B (Hons.) - Law
RML National Law University
DIFFERENTIATORS
- Self motivated individual - Drive initiatives & results
- Handled thousands of third party requests and requirements
- Worked closely on all core risk areas such as Privacy, Information Security, Regulatory & financials.
- Hired & Trained over 15 colleagues in my current profile.