Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Shilpi Sushma

Bengaluru

Summary

Senior Data Processing Executive with 2+ years of experience in data visualizations and project management. Enhanced team accuracy through advanced Excel functions and optimized onboarding processes. Recognized for resolving complex issues and delivering comprehensive reports, showcasing strong problem-solving and communication skills.

Overview

18
18
years of professional experience

Work History

Senior Data Processing Executive

Infrrd Pvt Ltd
Bangalore
09.2020 - Current
  • Achieved all project goals within tight deadlines through effective team guidance.
  • Resolved weekly Jira issues, enhancing project tracking and collaboration.
  • Reduced errors by annotating invoice and cheque data using IPmessenger and CVAT.
  • Created detailed pivot tables to validate performance metrics and improve accuracy.
  • Developed comprehensive reports and presentations for senior management review.
  • Facilitated onboarding process for new employees, addressing training gaps.
  • Compiled weekly performance reports to monitor team progress.
  • Designed insightful reports using Power BI.

Career Break

Break
Phoenix
04.2013 - 08.2020
  • Adapted to diverse cultures through relocation, enhancing cross-cultural communication and problem-solving skills.
  • Achieved professional certifications in QuickBooks and Power BI while balancing full-time caregiving duties.
  • Managed freelance transcription projects, consistently meeting tight deadlines.

Tour & Admin Executive

IRCTC Ltd
New Delhi
12.2007 - 03.2013
  • Produced comprehensive reports for senior management review.
  • Resolved customer inquiries while crafting tailored travel itineraries to enhance client satisfaction.
  • Coordinated logistics for group tours, effectively managing visa processing challenges.

Education

Master in Tourism Management - Tourism Management

IGNOU
New Delhi

Bachelor of Arts - Psychology

Vinoba Bhave University
Hazaribagh

Skills

  • Microsoft Power BI and Google Sheets
  • Data analysis and visualization
  • Excel functions: VLOOKUP, HLOOKUP, XLOOKUP, Index Match
  • Data validation and conditional formatting
  • Project management with Jira
  • Documentation in MS Word
  • Data processing and tagging

Accomplishments

Consistency with excellence for the year 2023, Infrrd Pvt Ltd, Bangalore, Karnataka

Languages

Hindi
First Language
English
Proficient (C2)
C2

Timeline

Senior Data Processing Executive

Infrrd Pvt Ltd
09.2020 - Current

Career Break

Break
04.2013 - 08.2020

Tour & Admin Executive

IRCTC Ltd
12.2007 - 03.2013

Master in Tourism Management - Tourism Management

IGNOU

Bachelor of Arts - Psychology

Vinoba Bhave University

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Shilpi Sushma