Summary
Overview
Work History
Skills
Certification
Software
References
Timeline
Shine Pushpan

Shine Pushpan

Director Of Product Management | People & Product Leadership |Story Teller
MP
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Summary

Deliberate Product Director with creativity in big-picture product implementation for global customer base. Research and strategic product planning expert through collaborative leadership and customer polling. Dynamic and adaptable roadmap leader for delivery of highly successful products with projected market demand and company growth as guiding principles. Result-oriented leader with proven success of 14+ years overall work experience, with 10 + years of experience in incubation, conceptualization and research for maintenance and support for enterprise level products.

Overview

3
3
Certifications
16
16
years of professional experience

Work History

Director of Product Management

Xeeva, Inc.
Bhopal, Madhya Pradesh
02.2021 - Current
  • Promoted to oversee development and management of innovative XVA platform for Xeeva solution.
  • Guide other product leaders, remove roadblocks, lead all product initiatives, and oversee the entire product lifecycle.
  • Responsible to knit the solution story for Xeeva suite of products for customer success.
  • Manage financial performance of product suite and make recommendations on opportunities for revenue growth, margin improvement and retention strategies.
  • Collaborate with sales and marketing to understand market potential and competitive landscape.
  • Lead product RFI's for analyst coverage and customer evaluation. Active engagement with analyst community: Gartner, Forrester, Aberdeen Group etc.
  • Define the KPIs for business performance. Track business performance, identify levers for improving KPIs, and champion necessary initiatives to improve KPIs.
  • Work with the product managers and product marketers to develop, maintain, and articulate the vision and roadmap for the products in market vertical.
  • Participate in product planning and development work in collaboration with product development teams to ensure timely delivery of market leading offerings.
  • Manage cross functional product teams and served as key interface between engineering, sales, customers and other PLM organizations within the company. Manage strategic business and operational partnerships and vendors.
  • Conceptualized long-range product roadmaps and strategically designed according to market data and research.
  • Translated information highly technical in nature to investors and senior staff and aligned product strategy with market.
  • Identified productivity bottlenecks and devised innovative solutions while remaining conservative with resources.
  • Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.

Platform Product Manager

Xeeva, Inc.
BHOPAL, Madhya Pradesh
10.2019 - 01.2021
  • Bridge between senior management and the data team.
  • Brainstorm ideas with executives and test hypothesis, then estimate monetary viability of ideas.
  • Discovered problems in the market by extracting management vision, interviewing customers, recent evaluators. Filtered problems that are urgent, pervasive, and for which market is willing to pay.
  • In conjunction with the Data science team, determine the priority level of any viable concepts, develop the roadmap, and deliver status updates to senior management.
  • Lead post sales strategy enabling shorter book to cash cycle for product implementation. Drove the current book to cash cycle to 90 days cycle from 180 days.
  • Manage product development in a fast-paced, Agile environment, working closely with developers and stakeholders to ensure successful product and feature launches.
  • Define product strategy to match the vision of organization and emerging market needs. (Short term release plan and long term vision).
  • Capture customer needs, product scenarios, user stories, and stakeholder feedback to create new and improve existing products.
  • Guide product priorities, product plans and overall product strategy.
  • Prioritize backlog with ready-to-go feature requirements so that developers are never blocked.
  • Communicate with other cross-functional areas, sharing product plans, identifying possible issues and concerns, and collaborating to address them.
  • Competitive Intelligence: Identified competitive and alternative offerings in the market, SWOT Analysis. Embedded strategy of competing against them in the product features
  • Explore, validate and on-board technology partners for implementation and strategic relationships.
  • Press, Media, and Webinars: Guide marketing to deliver specific messages via media and press. Conduct release webinars for all existing and prospect Customers.

Product Manager - Fin Tech & Procure to Order

Xeeva, Inc.
BHOPAL, Madhya Pradesh
01.2016 - 10.2018
  • Manage product development in a fast-paced, Agile environment, working closely with developers and stakeholders to ensure successful product and feature launches.
  • Define product roadmap to match the vision of organization and emerging market needs. (Short term release plan and long term vision).
  • Capture customer needs, product scenarios, user stories, and stakeholder feedback to create new and improve existing products.
  • Manage daily triage meetings with product, engineering and marketing to prioritize trending issues into sprint work — led cross-functional effort to reduce user’s average email bounce rate when sending invoices from 8.5% to 1.5%, reducing overall support costs.
  • Guide product priorities, product plans and overall product strategy.
  • Prioritize backlog with ready-to-go feature requirements so that developers are never blocked.
  • Communicate with other cross-functional areas, sharing product plans, identifying possible issues and concerns, and collaborating to address them.
  • Product Positioning: Clear definition of positioning scenarios based on strategy and vision of the product, its competition, and frequently encountered compete situations.
  • Explore, validate and on-board technology partners for global taxation.
  • Interface with the rest of the technology organization to understand opportunities, requirements and priorities to ensure the right focus of the team.
  • Manifestation of Artificial Intelligence to reduce inefficiencies in procurement organization to bring multi-quoting from 9.5% - 88.9%. Reduced supplier discovery time from average 2-3 days to couple of minutes.

Sr. Business Analyst - E-Invoicing Application

Netlink Software Pvt. Ltd.
BHOPAL, Madhya Pradesh
01.2013 - 12.2015
  • Prepared proposals for product feature enhancements spanning user experience and reporting.
  • Worked with the engineering & UX team on a feature segment from proposal to design review to requirements ready for sprint.
  • Owned and delivered feature requests and enhancements.
  • Conducted research related to global tax codes for a proposal design.
  • Performed product feature related user data analysis.
  • Collaborated with the PM team on requirements and project management on integration projects leverage.
  • Conducted usability testing and persona refinement.
  • Resolved problems, improved operations and provided exceptional service.
  • Developed team communications and information for meetings.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Worked closely with product managers to maintain optimum levels of communication to effectively and efficiently complete projects.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.

Functional Consultant

Netlink Software Pvt. Ltd.
BHOPAL, Madhya Pradesh
09.2011 - 12.2012
  • Designed the AS IS process and TO BE process for procure to order, inventory and budget modules.
  • Created process charts and data collection templates.
  • Migration of data from legacy applications to the new platform.
  • Testing the customization involved of features and introduction of new business rules.
  • Training the end users on various modules of requisition, purchasing and inventory.
  • Conducted focus groups, interviews and surveys for qualitative and quantitative research analysis.
  • Collaborate with product team on customer feedback and help refine product roadmap.
  • Developed and maintained courteous and effective working relationships.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.

Assistant Manager Training

Teleperformance India
New Delhi, Delhi
06.2007 - 09.2011
  • Created training data and exercises to support training of client’s specific software
  • Preparing other materials for training (e.g. sign-in sheets, tent cards, issue sheets, e-valuation).
  • Train consultant trainers through Train the Trainer programs.
  • Train clients on their specific software.
  • Responsible for designing and delivery of a variety of training courses for employees.
  • Preparation and facilitation of training courses both live and on-line and/or other interventions for employees to include the design of instructional materials for training designs and participant materials.
  • Prioritize and organize workflow and interact at the entry-level and mid-management level.
  • Designed User Guides and Quick Reference Cards specific to client’s software model.
  • Responsible for designing and delivery of a variety of training courses for employees.
  • Preparation and facilitation of training courses both live and on-line and/or other interventions for employees to include the design of instructional materials for training designs and participant materials.
  • Prioritize and organize workflow and interact at the entry-level and mid-management level.
  • Designed User Guides and Quick Reference Cards specific to client’s software model.
  • Created training data and exercises to support training of client’s specific software
  • Preparing other materials for training (e.g. sign-in sheets, tent cards, issue sheets, e-valuation).
  • Train consultant trainers through Train the Trainer programs.
  • Train clients on their specific software.

Skills

    Product Roadmap & Strategy

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Certification

SAFe 4.0 Agilist

Software

Atlassian – Jira / Confluence

Balsamiq - Wireframes

Axure - Prototype

Invision - Prototyping

MS Visio - Workflows

MIRO - Agile Team Collaboration Tool

Aha - Product Management

References

Reference # 1 - Harish Iyer, Kinaxis, Vice President

Shine is one of those rare individuals who brings together domain expertise, professionalism, creativity, courtesy and above all a rock-solid work ethic, all in one package. Shine was my go-to person for all things related to Xeeva’s product, and he consistently impressed with his detailed and well-articulated responses and advice. His communication skills are exemplary, and very effective in front of customers globally. His openness to coaching and feedback helped him grow professionally even over the two and a half years that I worked with him. Any product or customer success organization would benefit tremendously from having Shine on its team!

Reference # 2 -Prajith Jyoti, Exxon , Data Analyst

Shine is one of those rare examples of people who can seamlessly synchronize complex customer requirements and product features without compromising on key issues for either the customer or his team. How does he do that? Well I believe it his Charm and his Intellect combined with his ability to understand his team's capabilities and the needs of his client that allow him to deliver perfect results each and every time. He is a perfect mixture of Technical capabilities and Leadership which I discovered when I got the opportunity to work closely with him at Xeeva.

Reference # 3 -David De Carvalho, Febracorp, Regional Director

Shine is a very skilled professional, able to produce significant results at any environment. He has a large experience in Global Product Management leading multifunctional teams. Shine main characteristics are : loyalty, commitment and delivery results.

I had the pleasure to work with him and at that time I learned a lot about professional relationship and proactivity with.

Timeline

Director of Product Management - Xeeva, Inc.
02.2021 - Current
Platform Product Manager - Xeeva, Inc.
10.2019 - 01.2021

Certified Kanban Systems Design

02-2017

Certified Kanban Management Professional

02-2017

SAFe 4.0 Agilist

11-2016
Product Manager - Fin Tech & Procure to Order - Xeeva, Inc.
01.2016 - 10.2018
Sr. Business Analyst - E-Invoicing Application - Netlink Software Pvt. Ltd.
01.2013 - 12.2015
Functional Consultant - Netlink Software Pvt. Ltd.
09.2011 - 12.2012
Assistant Manager Training - Teleperformance India
06.2007 - 09.2011

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Shine PushpanDirector Of Product Management | People & Product Leadership |Story Teller