SHINIL VASUDEVAN
Malappuram
Summary
Seeking a challenging career in an IT/Software firm, with a vision that encourages creativity and offers me an opportunity to learn and develop as a person and contribute to the maximum in achieving the Long-term Goals of the Organization.
Overview
9
9
years of professional experience
Work History
Project Lead
Reva University
Bangalore
12.2024 - Current
- Leading project completions by controlling and monitoring project progress
- Coordinating with vendors and the development team to ensure alignment with goals
- Communicating with end users to gather and fulfill requirements effectively
- Ensuring adherence to project schedules and timelines
- Supporting the team in troubleshooting and resolving project roadblocks
Senior Business Process Analyst
Reva University
Bangalore
11.2020 - 12.2024
- Experience in Requirement Collection, Project Planning, Design and Co-ordination, Management, Testing, and Salesforce Administration
Software Project Team Lead
Iolite Technology Private Limited
Bangalore
05.2018 - 11.2020
- Experience in Software Project Team Leading (Project Planning, Design, Software Testing, Application support, Team Management, Project Schedule)
Software Support Engineer, Business Analyst
EMSTEM Technologies Private Limited
Kochi
10.2015 - 11.2017
- Experience in Business Analyst & Application Support (Manual Testing, Web-based Testing, Database Testing, and MySQL)
Education
Master of Computer Application -
MG University
Cochin01.2015
BSC - Computer Science
Bharathiar University
Coimbatore01.2012
Skills
- Microsoft Office
- Power BI
- Salesforce Administration
- Salesforce Reports
- Salesforce Dashboard
- Pardot
- Email Follow-up
- Automation
- Segmentation List
- Yellowai Platform
- Chatbot
- Client communications
- Gathering requirements
- Requirements analysis
- Project planning
- Project management
- Leadership skills
- Project scheduling
- Project coordination
Projects
Knowledge Pro : Knowledge Pro system provides an online solution for university administration. Modules include Online Admission, Fee Collection, Attendance, Exam, and Hostel. Hostel Management System (Space Basic), Automates everyday communication and tasks within universities and student housing communities.
Campus Management System (Juno Campus): Institution-based software covering academics, teaching, admissions, and more.
Chatbot (Yellow.ai): Seamless automated experience for student admissions, FAQs, and API integrations.
CRM (Salesforce): Applications for lead generation and admission management in the university. SLCM (Salesforce): Academic application supporting all university academic functionalities. Transport (Salesforce), Registration, payment, concession, and fleet management processes. Infrastructure (Salesforce), Classroom and lab booking, venue booking, and support requests. Hostel (Salesforce), Room allotment, payment, meal booking, and leave management.
Profileexperience
- Collecting and analyzing the requirements
- Guiding the team members in managing client requirements
- Coordinating with developers and team members for new requirement analysis
- Involved in database validation and comparison for expected and actual results
- Testing the build with new requirements completed or fixed in the local environment and deploying the same in the client environment
- Experienced in different types of integration (Payment Gateway, System-to-system connection)
- Data analytics with the help of Excel and Power BI, CRM Analytics, Salesforce Reports, and Dashboard
- Flow chart, Process flow, and documentation part
- Issue tracking with the help of complaint management module and ticket tool
Personal Information
- Father's Name: Vasudevan T P
- Date of Birth: 04/29/91
- Nationality: Indian
- Marital Status: Married
Timeline
Project Lead
Reva University
12.2024 - Current
Senior Business Process Analyst
Reva University
11.2020 - 12.2024
Software Project Team Lead
Iolite Technology Private Limited
05.2018 - 11.2020
Software Support Engineer, Business Analyst
EMSTEM Technologies Private Limited
10.2015 - 11.2017
Master of Computer Application -
MG University
BSC - Computer Science
Bharathiar University
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