Summary
Overview
Work History
Education
Skills
Strength Abilities
Personal Information
DECLARATION
Languages
Certification
Accomplishments
Timeline
Generic
SELSIYA  R

SELSIYA R

COIMBATORE

Summary

Communicative Customer Service Executive experienced in solving problems and building great client rapport. An enthusiastic team player. Pursuing a new position where hard work and honesty will be valued. Boost customer satisfaction by analyzing and improving procedures to capitalize on emerging trends and integrate new approaches. Proactive in updating training programs and policies to prevent lags and maintain industry-leading service levels. Highly analytical and objective with methodical approach. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Officer

SNV AVIATION PVT LTD
Bangalore
JAN2023 - DEC2023
  • Developed strategies to improve customer service processes and procedures.
  • Established trustful relationships with customers through effective communication skills.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Provided customer service in a courteous and professional manner.

Customer Service Officer

INTERGLOBE AVIATION PVT LTD
BANGALORE
05.2022 - 10.2023

Security Agent

AIR INDIA SATS AIRPORT SERVICE PVT LTD
BANGALORE
07.2021 - 01.2022

Education

Bachelor of Science - AERONAUTICAL SCIENCE

NEHRU COLLEGE OF AERONAUTICS AND APPLIED SCIENCE
COIMBATORE
04-2020

HSC - MATHS BIOLOGY

MOUNT CARMEL MATRIC HR SEC SCHOOL
PATTUKKOTTAI,THANJAVUR
04-2017

SSLC -

ST, ISABELS GIRLS HR SEC SCHOOL
PATTUKKOTAI,THANJAVUR
04-2015

Skills

  • Customer queries
  • Relationship Building
  • Complaint Handling
  • Team Collaboration
  • Team work
  • Technical support

Strength Abilities

  • Good analytical and learning skills
  • Good communication skills with convincing power
  • Willingness to work with dedication
  • Able to work under pressure

Personal Information

  • Date of Birth: 18th MAY 2000
  • Gender: FEMALE
  • Nationality: INDIAN
  • Marital Status: SINGLE
  • Religion: CHRISTIAN

DECLARATION

I declare that above mentioned facts are true & correct to the best of my information.

Languages

ENGLISH,  KANNADA, MALAYALAM, TAMIL

Certification

DISTRICT3RD INDOOR PLAYER

Accomplishments

  • AMADEOUS
  • NDT
  • ERP

Timeline

Customer Service Officer

INTERGLOBE AVIATION PVT LTD
05.2022 - 10.2023

Security Agent

AIR INDIA SATS AIRPORT SERVICE PVT LTD
07.2021 - 01.2022

Customer Service Officer

SNV AVIATION PVT LTD
JAN2023 - DEC2023

Bachelor of Science - AERONAUTICAL SCIENCE

NEHRU COLLEGE OF AERONAUTICS AND APPLIED SCIENCE

HSC - MATHS BIOLOGY

MOUNT CARMEL MATRIC HR SEC SCHOOL

SSLC -

ST, ISABELS GIRLS HR SEC SCHOOL

DISTRICT3RD INDOOR PLAYER

SELSIYA R