Shinoj Narayanan
Kannur
Summary
4+ years experienced AWS Solution Architect who meets company goals and objectives. Received BMAS award for the best team. Received multiple top performer awards. I always believe in working as one team and learning good things from my team members and implementing the same in my ways of working
Overview
7
7
years of professional experience
1
1
Certification
Work History
AWS Solution Architect
Ericsson Global India Pvt Ltd
Noida
03.2018 - Current
- Defined cloud architecture for both hybrid and non-hybrid cloud solutions.
- Displayed sound understanding of standard networking protocols, virtual networks and load balancing.
- Significant implementation experience on the AWS platform
- Oversaw development and maintenance of organization computer systems and intranet.
- Built and maintained network infrastructure consisting of Windows, Linux and virtual products.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
- Managed and monitored installed systems for highest level of availability.
- Experience working with enterprise management systems, ITIL service delivery, and service desk integration
- Leverages AWS technologies to continuously find ways to solve customer needs. Provides recommendations to offering organization on new offerings, upgrades/augmentation to enhance corporate competency in meeting the needs of customers
Surveillance Engineer
Huawei Technologies Pvt Ltd
Bangalore
10.2015 - 03.2018
- Monitoring of IT, infra alerts in SSM and MITO tool
- Assignment of tickets to respective queue and call and inform the next level engineer or inform them via teams chat
- Monitoring of database, OP5 and MTP related alerts and creation of manual trouble ticket
- Working with 2nd level teams to reduce the infra alerts and work on repeatedly occurring alerts
- Identified issues, analyzed information and provided solutions to problems.
- Delivered services to customer locations within specific timeframes.
- Performed network troubleshooting to isolate and diagnose common problems.
- Created frameworks by designing and developing technical solutions.
Education
B.E - Electrical And Electronics Engineering
05.2015
Completed B.E in Electrical and Electronics Engineering from Karpagam Insititute of Technology, Coimbatore, Anna University(Chennai) with a CGPA of 7.0
High School Diploma -
03.2011
Passed 12th Std with percentage of 74% from St. Thomas Boys School
High School Diploma -
03.2009
Passed 10th Std from St Thomas Boys School, Kolkata with percentage of 85%
Skills
- Cloud services
- Teamwork
- Written Communication
- Flexible and Adaptable
- Technical Analysis
- Linux administration
- ITIL V4
Accomplishments
- Received fault elimination award for reducing faults and maintaining green KPI
- Received Ace award for Q3 in 2020
- Received multiple top performer awards
- Cleared ITIL V4 certification exam and got certified
Certification
- BEC Preliminary Level Certificate from Cambridge University
- ITIL V4 certification
- BMAS Award Certificate
- Machine Learning Assessment Certification
Languages
Malayalam
Native language
English
Proficient
C2
Hindi
Upper intermediate
B2
Tamil
Elementary
A2
Bengali
Elementary
A2
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
AWS Solution Architect - Ericsson Global India Pvt Ltd
03.2018 - Current
Surveillance Engineer - Huawei Technologies Pvt Ltd
10.2015 - 03.2018
Karpagam Institute of Technology - B.E, Electrical And Electronics Engineering
St Thomas Boys School - High School Diploma,
St Thomas Boys School - High School Diploma,
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