SHINU T ABRAHAM
REGIONAL MANAGER
ERNAKULAM
Summary
Versatile Regional Manager experienced in wide range of business needs, including strategic planning, promotional activities and human resources. Accustomed to stepping into different roles every day to enable business operations to evolve and meet changing demands.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Regional Manager
CFCICI Ltd (Central Financial Credit and Investment Co-operative India Ltd)
Ernakulam
10.2021 - Current
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Leveraged profit opportunities by recruiting top talent and managing brand image to exceed plan performance.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
- Held meetings with director to identify techniques to overcome sales obstacles.
- Led targeted training programs to educate staff on product benefits and service capabilities.
- Developed brand expansion initiatives across sales, marketing and advertising campaigns.
- Spearheaded market expansion plans for senior leadership.
- Improved customer experience by creating customer facilitation centres across retail locations.
Senior Area Manager
Max Value Credits and Investments Ltd
Ernakulam
05.2017 - 09.2021
- Defined revenue and sales targets and motivated staff to exceed expectations.
- Oversaw daily, weekly and monthly business reporting and leveraged information to optimize forecasting and future business plans.
- Recognized and rewarded performance to motivate continued success.
- Drove continued growth across business areas by partnering with first-line management on revised approaches to customer service, sales and operational leadership.
- Managed multi-unit operations to develop teams and optimize workflows for maximum business results.
- Cultivated culture of open communication, collaboration and shared accountability for business success.
- Attracted, retained and developed top talent to enhance team performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Reduced workflow inconsistencies by recruiting and hiring capable staff members.
Secretary
Malanadu Vanitha Co-Operative Society
Adimali
01.2016 - 06.2017
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained daily report documents, memos and invoices.
- Created and updated records and files to maintain document compliance.
- Scheduled appointments and conducted follow-up calls to clients.
General Accountant
Blue Rhine Industries LLC
Dubai
07.2013 - 09.2015
- Created and introduced updated processes for accounts receivable sub-ledger and customer attribute reporting.
- Coordinated with clients to improve accounting, payroll and tax operations.
- Examined, reviewed and gathered financial statements for government entities.
- Contacted customers to immediately find resolutions for escalated issues.
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts and reviewed expense data, net worth and assets.
- Documented cash, credit, fixed assets, accrued expenses and line of credit transactions.
Branch Manager
Muthoot Fincorp Ltd
Neriamangalam, Ernakulam
11.2010 - 07.2013
- Maintained friendly and professional customer interactions.
- Boosted sales and customer loyalty through incentive programs.
- Assessed employee performance and developed improvement plans.
- Engaged employees in business processes with positive motivational techniques.
- Resolved various issues impacting sales management and business operations.
- Complied with regulatory guidelines and requirements.
- Examined customer loan applications for loan approvals and denials.
- Initiatives to increase Gold Loan Outstanding
Sales Executive
Dhanalaxmi Bank Ltd
Munnar
07.2009 - 10.2010
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans.
Computer Data Entry Operator
The Idukki District Co-Operative Bank
Adimali
04.2007 - 06.2009
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Added documents to file records and created new records to support filing needs.
- Increased data-entry productivity by maintaining detailed logs of data projects, identifying issues and improving them.
Education
Bachelor of Commerce - Commerce
M A College
Kothamangalam 06.2003 - 03.2006
Skills
Sales and Leadership skill
Business development and planning
Staff recruiting
Sales Development
Staff Management
Database Management
Strategic planning
Negotiation
Business planning
Accomplishments
- Collaborated with team of 30 in the development of Lakshya Contest.
- Achieved No.1 Region by completing JFM with accuracy and efficiency.
My Strength
1. Dedication to the Project
2. Leadership Skill
3. Hard- Working
4. Creative
5. Team Player
6. Problem Solver
7. Enthusiastic
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Regional Manager
CFCICI Ltd (Central Financial Credit and Investment Co-operative India Ltd)
10.2021 - Current
Senior Area Manager
Max Value Credits and Investments Ltd
05.2017 - 09.2021
Secretary
Malanadu Vanitha Co-Operative Society
01.2016 - 06.2017
General Accountant
Blue Rhine Industries LLC
07.2013 - 09.2015
Branch Manager
Muthoot Fincorp Ltd
11.2010 - 07.2013
Sales Executive
Dhanalaxmi Bank Ltd
07.2009 - 10.2010
Computer Data Entry Operator
The Idukki District Co-Operative Bank
04.2007 - 06.2009
Bachelor of Commerce - Commerce
M A College
06.2003 - 03.2006