Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Languages
Timeline
Generic
Shiny Sujeetha Thamas

Shiny Sujeetha Thamas

Kalpakkam

Summary

Technology Support Engineer with 3 years of experience. Trained in LAMP Stack Technology for 3 months. Taken part in migration experience in application maintenance and IT support for retail software. Good reputation in resolving problems, improving user satisfaction and overall operational improvements. Enthusiastic Senior System Engineer offering many years of experience in project management, scripting and Remote Desktop Services. Polished and highly educated with desire to work within industry sector. Deep understanding of operational dependencies of applications, networks, systems, security, and policy.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Senior System Engineer

Infosys
01.2024 - Current
  • Hosted internal calls and Knowledge sessions to report the status on the weekend.
  • Worked on migrating 200+ NAM stores to GK software for NAM region.
  • Have performed log analysis of application and reported bugs to L3 team.
  • Involved in deployment of new versions (upgrades) in applications and worked on creating and deleting stores in EU and NAM in Azure cloud Store Manager.
  • Worked on monitoring and ticketing tools - Kibana, Lenses, Jira, ServiceNow, Filezilla, Blazemeter, Grafana, Opsegenie, MyStoreHeath Dashboard

Systems Engineer

Infosys
01.2022 - 01.2024
  • Provided L2 support for Omnipos Application for EMEA and NAM market using ServiceNow ticketing tool.
  • Have been involved in the pilot stages of MPOS implementation and Sensormatic service installation, as well as driving the rollouts of MPOS technology and Sensormatic solution to Europe and NAM market at Adidas.
  • Prepared cron jobs and scripts to stop the application flow during automatic monthly maintenance.
  • Prepared PowerShell script for checking the presence of certificates for MPOS in POS machines of the European market.
  • Automated the process of checking the application loading status after upgrade.

Education

B.E - Electronics and Communication Engineering

Loyola Institute of Technology
05-2021

HSC -

Shristi Matriculation Higher Secondary School
Vellore
04-2017

SSLC -

Atomic Energy Central School-2
Kalpakkam
03-2015

Skills

  • Jenkins
  • Grafana
  • Kibana
  • Jira
  • Instana
  • Blazemeter
  • Lenses
  • CSS
  • JavaScript
  • SQL
  • Unix

Websites

Accomplishments

  • Insta Awards By Infosys
    Certification of Appreciation for excellent contribution in NAM
    migration and very good in ticket handling with quality.

Certification

  • Certified by GK Academy on GK POS Software
  • Mastering Big Data Analytics (Certified by Great Learning)
  • Artificial Intelligence on Cloud (Certified by Great Learning)

Languages

Tamil
First Language
English
Proficient (C2)
C2

Timeline

Senior System Engineer

Infosys
01.2024 - Current

Systems Engineer

Infosys
01.2022 - 01.2024

B.E - Electronics and Communication Engineering

Loyola Institute of Technology

HSC -

Shristi Matriculation Higher Secondary School

SSLC -

Atomic Energy Central School-2

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Shiny Sujeetha Thamas