Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
Generic

SHIPHRAH OPHELIA ZOE ROXON

Vellore

Summary

Experienced instructional designer with a strong foundation in curriculum development and e-learning solutions across education, corporate, and technology-driven environments. Demonstrates a thorough understanding of adult learning principles and content structuring, with a proven ability to translate complex subject matter into accessible, engaging learning experiences. Adept at working across departments to align learning content with business goals, ensuring accuracy, consistency, and learner impact. Brings a detail-oriented approach to course design and delivery, supported by hands-on involvement in content planning, stakeholder communication, and project execution, and is committed to developing learning programs that are both pedagogically sound and practically relevant in fast-paced, evolving contexts.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Instructional Designer

Blue Yonder India Pvt. Ltd.
Bengaluru
06.2021 - Current
  • Managed individual learning projects end-to-end, from needs assessment and content gap analysis to design, development, and delivery, ensuring targeted and high-quality solutions.
  • Designed and developed e-learning curricula using the ADDIE model across ILT, digital ILT, WBT, and self-paced formats, enhancing learner engagement and retention.
  • Created interactive modules, simulations, and demo videos using Adobe Captivate and Articulate Rise; leveraged basic HTML to streamline updates and course enhancements.
  • Developed design documents, storyboards, and project plans to guide structured development and maintain stakeholder alignment.
  • Designed product- and application-based learning modules that improved user adoption, onboarding effectiveness, and system/process knowledge.
  • Oversaw LMS deployment, including uploads, staging, testing, and live validation, ensuring seamless and error-free delivery of learning content.

Instructional Designer

Cognizant Technology Solutions
Chennai
10.2017 - 06.2021
  • Designed and developed end-to-end e-learning solutions across verticals including Life Sciences, Pharma, Retail, Healthcare, Insurance, and Digital Factory, delivering engaging and scalable learning programs.
  • Conducted training needs analysis, content gap assessments, and curriculum mapping to align learning interventions with business goals and performance outcomes.
  • Created instructional content and interactive modules using Articulate Storyline, Adobe Captivate, and Adapt, integrating gamification elements to boost learner motivation and engagement.
  • Partnered with subject matter experts to script voiceovers, design visual storyboards, and produce supporting materials such as quick reference guides and interactive PDFs.
  • Supported LMS deployment and maintenance, ensuring seamless course uploads, accessibility for global learners, and ongoing content accuracy.

Education

Master of Arts (M.A.) - English Literature

Women's Christian College
Chennai
05.2017

Bachelor of Arts (B.A.) - English Literature

Auxilium College
Vellore
05.2015

Higher Secondary Certificate - Grade 12

Seventh Day Adventist Matric. Hr. Sec. School
Vellore
04.2012

Secondary School Leaving Certificate - Grade 10

Seventh Day Adventist Matric. Hr. Sec. School
Vellore
04.2010

Skills

  • Digital Learning Delivery
  • Cross-Team Coordination
  • Learning Needs Assessment
  • Instructional Design Strategy
  • Training Outcome Evaluation
  • Learning Project Management
  • Instructional Content Analysis
  • Training Content Development
  • Curriculum Design Development
  • Instructional Storyboarding Skills
  • Stakeholder Engagement Strategy
  • Instructional Visual Communication
  • E-Learning & Authoring Tools: Adobe Captivate, Articulate Rise 360, Articulate Storyline, and Adapt
  • Microsoft Suite: Microsoft PowerPoint, Microsoft Word, & Microsoft Excel
  • Multimedia & Video Tools: Camtasia, Canva, Videate, & Synthesia
  • AI Tools: ChatGPT, Gemini, and HorizonGPT

Certification

  • Instructional design workshop, ID mentors, Blue Yonder India Private Limited, July 2024
  • Learning Articulate Rise, LinkedIn Learning, November 2024
  • Compliance and regulations for generative AI, LinkedIn Learning, May 2025
  • Discover the possibilities of generative AI, LinkedIn Learning, May 2025
  • Getting hands-on with GPT-4: tips and tricks, LinkedIn Learning, Jun 2025
  • Advanced prompt engineering techniques (AI), LinkedIn Learning, Jun 2025
  • The complete Instructional Designer course, Udemy, Sept 2025

Accomplishments

  • Awarded the GEM Award for outstanding performance in 2021 and 2025

Languages

English
First Language
English
Proficient (C2)
C2
Tamil
Upper Intermediate (B2)
B2

Timeline

Instructional Designer

Blue Yonder India Pvt. Ltd.
06.2021 - Current

Instructional Designer

Cognizant Technology Solutions
10.2017 - 06.2021

Master of Arts (M.A.) - English Literature

Women's Christian College

Bachelor of Arts (B.A.) - English Literature

Auxilium College

Higher Secondary Certificate - Grade 12

Seventh Day Adventist Matric. Hr. Sec. School

Secondary School Leaving Certificate - Grade 10

Seventh Day Adventist Matric. Hr. Sec. School
SHIPHRAH OPHELIA ZOE ROXON