Shipra Choudhary
Gurugram
Summary
Dynamic and results-driven Key Account Manager with proven experience in sales, business development, and client relationship management. Skilled in analyzing market trends, executing targeted campaigns, and driving revenue growth across high-value portfolios. Adept at CRM systems, cross-functional collaboration, and strategic negotiations to enhance customer satisfaction and retention.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Key Account Manager
Zomato
Gurugram
01.2024 - Current
- - Promoted to manage Tier-1 city portfolio for Delhi NCR with a combined GMV of ₹2.5 Cr+ per month.
- - Analyzed trends and customer data to suggest improvements in service offerings.
- - Increased product sales through personalized marketing strategies and data-driven insights.
- - Spearheaded 30+ client meetings monthly to align on objectives and resolve operational concerns.
- - Collaborated with cross-functional teams (Logistics, Online Ordering, Device Management) to drive efficiency and performance.
- - Closed high-value deals through strong negotiation and relationship-building skills.
Business Development Representative
Knorish
Gurugram
11.2023 - 12.2023
- - Re-engaged old leads via CRM, resulting in ₹10 lakh revenue in one month.
- - Qualified 50–60 leads weekly through strategic outreach and personalized engagement.
- - Boosted product demo conversion rate by 15% through effective coordination and targeting.
Business Development Associate
Novatr
Gurugram
06.2023 - 09.2023
- - Achieved a 25%+ outreach target consistently through cold calling and emailing.
- - Led offline sales for a newly launched product; contributed significantly to revenue growth.
- - Used HubSpot and LeadSquared CRM tools for pipeline management and reporting.
- - Defined KPIs for outreach campaigns and provided weekly performance reports.
Business Development Associate
BYJU'S
Bangalore
03.2022 - 07.2022
- - Contributed to a 30% increase in monthly sales through proactive market analysis.
- - Supported sales strategy alignment with leadership and participated in team planning sessions.
- - Created marketing materials and maintained product expertise to support sales execution.
Coding Instructor (Sales-Integrated Role)
WhiteHat Jr
Jabalpur
08.2020 - 07.2021
- - Onboarded students from over 10 countries and improved student retention.
- - Partnered with Sales & Marketing to increase revenue by 60%.
- - Delivered coding classes and developed strong student-parent relationships.
Education
Bachelor of Engineering - Civil
Jabalpur Engineering College
Jabalpur, MP05.2018
Skills
- Key Account Management
- Sales & Marketing Strategy
- CRM Tools: HubSpot, LeadSquared
- Market Research & Data Analysis
- Strategic Negotiations
- Customer Relationship Management
- Social Media Marketing
- MS Excel & Google Suite
- Consultative & Solution-Based Selling
- Lead Generation & Qualification
- Critical Thinking & Communication
- Client retention
Certification
- Microsoft Excel – Advanced
- Data Science using Machine Learning Algorithms
- Content Writing and Copywriting
- Digital Marketing Strategy – MyCaptain
Timeline
Key Account Manager
Zomato
01.2024 - Current
Business Development Representative
Knorish
11.2023 - 12.2023
Business Development Associate
Novatr
06.2023 - 09.2023
Business Development Associate
BYJU'S
03.2022 - 07.2022
Coding Instructor (Sales-Integrated Role)
WhiteHat Jr
08.2020 - 07.2021
Bachelor of Engineering - Civil
Jabalpur Engineering College
Similar Profiles
AUM DATTAAUM DATTA
KEYACCOUNTMANAGER at ZomatoKEYACCOUNTMANAGER at Zomato
Divya TripathiDivya Tripathi
Key Account Manager at ZomatoKey Account Manager at Zomato
SACHIN RANASACHIN RANA
Key Account Manager at ZomatoKey Account Manager at Zomato
Sameer JohrySameer Johry
Lead - Keay Account Manager - National Accounts at ZomatoLead - Keay Account Manager - National Accounts at Zomato
Amanjot Kaur LambaAmanjot Kaur Lamba
Workday Integration Consultant at AccentureWorkday Integration Consultant at Accenture