Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Shipra Choudhary

Gurugram

Summary

Dynamic and results-driven Key Account Manager with proven experience in sales, business development, and client relationship management. Skilled in analyzing market trends, executing targeted campaigns, and driving revenue growth across high-value portfolios. Adept at CRM systems, cross-functional collaboration, and strategic negotiations to enhance customer satisfaction and retention.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Key Account Manager

Zomato
Gurugram
01.2024 - Current
  • - Promoted to manage Tier-1 city portfolio for Delhi NCR with a combined GMV of ₹2.5 Cr+ per month.
  • - Analyzed trends and customer data to suggest improvements in service offerings.
  • - Increased product sales through personalized marketing strategies and data-driven insights.
  • - Spearheaded 30+ client meetings monthly to align on objectives and resolve operational concerns.
  • - Collaborated with cross-functional teams (Logistics, Online Ordering, Device Management) to drive efficiency and performance.
  • - Closed high-value deals through strong negotiation and relationship-building skills.

Business Development Representative

Knorish
Gurugram
11.2023 - 12.2023
  • - Re-engaged old leads via CRM, resulting in ₹10 lakh revenue in one month.
  • - Qualified 50–60 leads weekly through strategic outreach and personalized engagement.
  • - Boosted product demo conversion rate by 15% through effective coordination and targeting.

Business Development Associate

Novatr
Gurugram
06.2023 - 09.2023
  • - Achieved a 25%+ outreach target consistently through cold calling and emailing.
  • - Led offline sales for a newly launched product; contributed significantly to revenue growth.
  • - Used HubSpot and LeadSquared CRM tools for pipeline management and reporting.
  • - Defined KPIs for outreach campaigns and provided weekly performance reports.

Business Development Associate

BYJU'S
Bangalore
03.2022 - 07.2022
  • - Contributed to a 30% increase in monthly sales through proactive market analysis.
  • - Supported sales strategy alignment with leadership and participated in team planning sessions.
  • - Created marketing materials and maintained product expertise to support sales execution.

Coding Instructor (Sales-Integrated Role)

WhiteHat Jr
Jabalpur
08.2020 - 07.2021
  • - Onboarded students from over 10 countries and improved student retention.
  • - Partnered with Sales & Marketing to increase revenue by 60%.
  • - Delivered coding classes and developed strong student-parent relationships.

Education

Bachelor of Engineering - Civil

Jabalpur Engineering College
Jabalpur, MP
05.2018

Skills

  • Key Account Management
  • Sales & Marketing Strategy
  • CRM Tools: HubSpot, LeadSquared
  • Market Research & Data Analysis
  • Strategic Negotiations
  • Customer Relationship Management
  • Social Media Marketing
  • MS Excel & Google Suite
  • Consultative & Solution-Based Selling
  • Lead Generation & Qualification
  • Critical Thinking & Communication
  • Client retention

Certification

  • Microsoft Excel – Advanced
  • Data Science using Machine Learning Algorithms
  • Content Writing and Copywriting
  • Digital Marketing Strategy – MyCaptain

Timeline

Key Account Manager

Zomato
01.2024 - Current

Business Development Representative

Knorish
11.2023 - 12.2023

Business Development Associate

Novatr
06.2023 - 09.2023

Business Development Associate

BYJU'S
03.2022 - 07.2022

Coding Instructor (Sales-Integrated Role)

WhiteHat Jr
08.2020 - 07.2021

Bachelor of Engineering - Civil

Jabalpur Engineering College

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Shipra Choudhary