MS office
Shipra Nagar
Retail Assistant
Dublin
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Retail Assistant
Boyle Sports
Dublin
08.2022 - Current
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted customers with prompt and polite support in-person and via telephone.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Answered incoming calls and emails to provide product information, features and benefits.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Recommended complementary purchases to customers, increasing revenue.
- Increased sales and customer satisfaction through personalized servicing.
- Listened to customer needs and desires to identify and recommend optimal products.
- Prioritized helping customers over completing other routine tasks in store.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Used in-store system to locate inventory and place special orders for customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Developed strong rapport with customers and created positive impression of business.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Monitored customers for signs of security concerns and escalated issues to management.
- Managed efficient cash register operations.
Human Resources Manager
Country Barn
Gurugram
01.2019 - 11.2021
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Organized and led staff orientation programs and training to promote collaboration.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Motivated employees through special events and incentive programs.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Processed employee claims involving performance issues and harassment.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Structured compensation and benefits according to market conditions and budget demands.
- Recruited top talent to maximize profitability.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Fostered positive work environment through comprehensive employee relations program.
- Distributed employee engagement surveys to identify areas of improvement.
Educator
Kala Bharti NGO
Faridabad
01.2017 - 12.2018
- Chose materials and developed lesson plans to enhance skills for individual students.
- Collaborated with adults and children to provide safe and educational experience.
- Built relationships and communicated with parents to provide best learning environment for children.
- Developed and implemented engaging lesson plans to keep learner attention.
- Replenished classroom supply levels to support planned lessons and activities.
- Facilitated student-led, inquiry-based activities in classroom to enhance learning experience.
- Utilized innovative teaching strategies to effectively engage students in learning.
- Collaborated with administrators to develop school-wide initiatives to promote academic excellence.
- Monitored student progress and adjusted instruction to meet individual needs.
- Trained and supervised new teachers to apply best teaching practices and comply with protocols.
- Assessed student performance and provided feedback to facilitate student success.
- Created and implemented assessments to measure student progress.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Fostered student curiosity and interest through creative hands-on activities.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Implemented reading and writing workshops to increase student literacy and support school reading programs.
- Improved students' analytical skills by introducing state-of-the-art computer program technologies.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Developed and implemented classroom routines to address varying student needs.
- Created and developed lesson plans to meet students' academic needs.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Boosted cultural awareness by incorporating children's literature from world cultures.
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
- Created lessons and online testing materials to facilitate remote learning.
- Helped students explore concepts with engaging, learning-focused activities.
- Evaluated students' understanding of course material through examinations and in-depth essay writing.
- Designed detailed learning plans for struggling students based on test, homework and assignment records.
Event Coordinator
Red Cross Society
Faridabad
08.2016 - 11.2016
- Coordinated schedules and timelines for events.
- Performed event coordination for larger parties and gatherings.
- Communicated with catering, lighting and sound companies to obtain price quotes.
- Created and maintained event expenditures, budgets and timelines in job-related software.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Coordinated florists, photographers, and musicians for events.
- Arranged availability of audio-visual equipment, transportation and displays for various types of events.
- Brainstormed and implemented creative event concepts and themes.
- Attended conferences and events to stay up-to-date with industry trends and planning standards.
- Acquired contracts and agreements to finalize negotiations and obtain approval signatures.
- Inspected event facilities to confirm conformance to customer requirements.
- Reviewed event bills to confirm accuracy and approve payment.
- Designed and implemented efforts to publicize events and promote sponsorships.
- Developed post-event reports to determine effectiveness of each event.
- Hired, trained and supervised volunteers and support staff required for events.
- Managed event logistics and operations.
Cultural Assistant
Gargi College
Delhi
05.2015 - 05.2016
- Organized positive social programs for students during and after-school.
- Utilized Software and Software to perform data collection and entry.
- Collaborated with school leadership team to create and manage safe, welcoming learning environment for students.
- Coordinated with different service providers to meet clients' individual needs.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
- Coordinated and managed volunteer activities for community service projects.
- Tracked service activities and outcomes against outlined plans and goals.
- Kept case files updated, accurate and aligned with requirements.
- Educated young people about strategies for driving discussions and promoting social changes.
- Gathered opinions and support from grass-roots supporters to solidify group position.
- Created comprehensive curriculum to reflect ethnic diversity and promote cultural contributions.
Education
Bachelor Of Arts - English Literature
Gargi College, Delhi University
Delhi 07.2013 - 07.2016
Master Of Business Administration - Human Resources Management
Dublin Business School
Dublin 01.2022 - 02.2023
Master Of Arts - English Literature
Mahrishi Dayanand University
Rohtak Haryana 01.2017 - 08.2019
Skills
Cash register operation
Training and Development
Cultural Awareness
Decision-Making
Attention to Detail
Good Telephone Etiquette
Company organization
Payroll coordination
Workforce improvements
Recruitment
Talent management
Microsoft Office proficiency
Records management
Training and mentoring
Recordkeeping
Organizational Development
File and records management
Succession planning
Academic goals
Parent interaction
Student engagement
Experiential learning
Adult Education
Child development
Lesson Planning
Classroom management
Middle school education
Peer mentoring
Special education
MS Office
Teamwork and Collaboration
Problem-Solving
Self-Motivated
Written Communication
Excellent Communication
Sap hr
Software
Sap
Interests
Event Planning
Cooking
Observation
Timeline
Retail Assistant
Boyle Sports
08.2022 - Current
Master Of Business Administration - Human Resources Management
Dublin Business School
01.2022 - 02.2023
Human Resources Manager
Country Barn
01.2019 - 11.2021
Educator
Kala Bharti NGO
01.2017 - 12.2018
Master Of Arts - English Literature
Mahrishi Dayanand University
01.2017 - 08.2019
Event Coordinator
Red Cross Society
08.2016 - 11.2016
Cultural Assistant
Gargi College
05.2015 - 05.2016
Bachelor Of Arts - English Literature
Gargi College, Delhi University
07.2013 - 07.2016