Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
Generic
Shipra Nagar

Shipra Nagar

Retail Assistant
Dublin

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience
7
7
years of post-secondary education
2
2
Languages

Work History

Retail Assistant

Boyle Sports
Dublin
08.2022 - Current
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Answered incoming calls and emails to provide product information, features and benefits.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Recommended complementary purchases to customers, increasing revenue.
  • Increased sales and customer satisfaction through personalized servicing.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Prioritized helping customers over completing other routine tasks in store.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Used in-store system to locate inventory and place special orders for customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Developed strong rapport with customers and created positive impression of business.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Managed efficient cash register operations.

Human Resources Manager

Country Barn
Gurugram
01.2019 - 11.2021
  • Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Motivated employees through special events and incentive programs.
  • Implemented performance reviews and motivational strategies to elevate HR team results.
  • Used technologically relevant digital systems to manage payroll and benefits programs.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Processed employee claims involving performance issues and harassment.
  • Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Structured compensation and benefits according to market conditions and budget demands.
  • Recruited top talent to maximize profitability.
  • Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
  • Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
  • Fostered positive work environment through comprehensive employee relations program.
  • Distributed employee engagement surveys to identify areas of improvement.

Educator

Kala Bharti NGO
Faridabad
01.2017 - 12.2018
  • Chose materials and developed lesson plans to enhance skills for individual students.
  • Collaborated with adults and children to provide safe and educational experience.
  • Built relationships and communicated with parents to provide best learning environment for children.
  • Developed and implemented engaging lesson plans to keep learner attention.
  • Replenished classroom supply levels to support planned lessons and activities.
  • Facilitated student-led, inquiry-based activities in classroom to enhance learning experience.
  • Utilized innovative teaching strategies to effectively engage students in learning.
  • Collaborated with administrators to develop school-wide initiatives to promote academic excellence.
  • Monitored student progress and adjusted instruction to meet individual needs.
  • Trained and supervised new teachers to apply best teaching practices and comply with protocols.
  • Assessed student performance and provided feedback to facilitate student success.
  • Created and implemented assessments to measure student progress.
  • Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
  • Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Fostered student curiosity and interest through creative hands-on activities.
  • Shifted between formal and informal methods of teaching to keep students engaged.
  • Implemented reading and writing workshops to increase student literacy and support school reading programs.
  • Improved students' analytical skills by introducing state-of-the-art computer program technologies.
  • Prepared quizzes, tests and examinations to gauge how well students were learning.
  • Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
  • Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
  • Developed and implemented classroom routines to address varying student needs.
  • Created and developed lesson plans to meet students' academic needs.
  • Participated in department meetings to provide input to colleagues about student achievement and improvement.
  • Boosted cultural awareness by incorporating children's literature from world cultures.
  • Increased educational expertise and knowledge by participating in instructor-oriented workshops.
  • Created lessons and online testing materials to facilitate remote learning.
  • Helped students explore concepts with engaging, learning-focused activities.
  • Evaluated students' understanding of course material through examinations and in-depth essay writing.
  • Designed detailed learning plans for struggling students based on test, homework and assignment records.

Event Coordinator

Red Cross Society
Faridabad
08.2016 - 11.2016
  • Coordinated schedules and timelines for events.
  • Performed event coordination for larger parties and gatherings.
  • Communicated with catering, lighting and sound companies to obtain price quotes.
  • Created and maintained event expenditures, budgets and timelines in job-related software.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Coordinated florists, photographers, and musicians for events.
  • Arranged availability of audio-visual equipment, transportation and displays for various types of events.
  • Brainstormed and implemented creative event concepts and themes.
  • Attended conferences and events to stay up-to-date with industry trends and planning standards.
  • Acquired contracts and agreements to finalize negotiations and obtain approval signatures.
  • Inspected event facilities to confirm conformance to customer requirements.
  • Reviewed event bills to confirm accuracy and approve payment.
  • Designed and implemented efforts to publicize events and promote sponsorships.
  • Developed post-event reports to determine effectiveness of each event.
  • Hired, trained and supervised volunteers and support staff required for events.
  • Managed event logistics and operations.

Cultural Assistant

Gargi College
Delhi
05.2015 - 05.2016
  • Organized positive social programs for students during and after-school.
  • Utilized Software and Software to perform data collection and entry.
  • Collaborated with school leadership team to create and manage safe, welcoming learning environment for students.
  • Coordinated with different service providers to meet clients' individual needs.
  • Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
  • Coordinated and managed volunteer activities for community service projects.
  • Tracked service activities and outcomes against outlined plans and goals.
  • Kept case files updated, accurate and aligned with requirements.
  • Educated young people about strategies for driving discussions and promoting social changes.
  • Gathered opinions and support from grass-roots supporters to solidify group position.
  • Created comprehensive curriculum to reflect ethnic diversity and promote cultural contributions.

Education

Bachelor Of Arts - English Literature

Gargi College, Delhi University
Delhi
07.2013 - 07.2016

Master Of Business Administration - Human Resources Management

Dublin Business School
Dublin
01.2022 - 02.2023

Master Of Arts - English Literature

Mahrishi Dayanand University
Rohtak Haryana
01.2017 - 08.2019

Skills

Cash register operation

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Software

MS office

Sap

Interests

Event Planning

Cooking

Observation

Timeline

Retail Assistant

Boyle Sports
08.2022 - Current

Master Of Business Administration - Human Resources Management

Dublin Business School
01.2022 - 02.2023

Human Resources Manager

Country Barn
01.2019 - 11.2021

Educator

Kala Bharti NGO
01.2017 - 12.2018

Master Of Arts - English Literature

Mahrishi Dayanand University
01.2017 - 08.2019

Event Coordinator

Red Cross Society
08.2016 - 11.2016

Cultural Assistant

Gargi College
05.2015 - 05.2016

Bachelor Of Arts - English Literature

Gargi College, Delhi University
07.2013 - 07.2016

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Shipra Nagar Retail Assistant