SHIPRA SAXENA
Summary
- A competent, organized Human resource professional with 9 years of experience in delivering high quality results. Extensive background in HR generalist affairs, from hiring to retiring, stakeholder to vendor management, HR records management to HR policies development and compliance. Experienced in a variety of fast-changing industries across all zones globally from consumer products to blockchain, with proven success in all aspects of the human resources discipline. i , PROFILE SUMMARY HR PROFESSIONAL Ceridian Dayforce ServiceNow
- A dedicated professional with over 7 years of experience in driving strategic HR operational initiatives to realize bottom-line results, streamlining operations, and heightening employee productivity by mastering HR situations in close coordination with senior management for integrating human resource functions with overall Business Goals and Industry Standards.
- Directed the strategic framework for Talent Acquisition & Employee Relation Activities, Recruitment & Selection, Emotional Intelligence, Legal & Liaison Work, Statutory Compliances based operations; deep understanding of industry-related issues, employee satisfaction, and staff development.
- Exhibited excellence in formulating policies for workforce planning, internal control, induction, orientation & development of new candidates, employee engagement activities, employee grievance management & bringing in innovative and advanced practices.
- An ambassador of change, innovating profitable solutions for various aspects of HRM; proficient in transforming processes and enabling innovations to improve organizational performance & productivity.
- Leveraged capabilities in directing Payroll Functions entailing computation of salaries, attendance, leave, fixed & variable entitlements, & deductions for loans with skills in validating the input and output & responding to employees' queries; proven business acumen in managing the payroll processing functions while ensuring accurate & timely compliance with statutory obligations.
- Insightful exposure in managing Human Resource Management process starting from recruitment i.e. interview applicants, induction, administer leaves & salaries, and providing administrative support to management; instituted the best HR practices on Recruitment techniques, cost-effective training & development, competency mapping, and performance management; consistently ensured that HR policies and procedures have optimized value across overall organizational processes.
Overview
14
14
years of professional experience
1
1
Language
Work History
HR Analyst
AB in Bev
08.2021 - 12.2023
- Executed end-to-end payroll operations for NAZ-WOD, managing a workforce of 300+ employees across the North America Zone, ensured weekly processing & meeting strict deadlines with zero errors, collaborated with team members, optimized productivity & resolving challenging customer service issues
- Achieved & maintained SLAs and agreed KPIs, identified operational challenges & implemented improvement measures, observed process deficiencies, conducted root cause analyses & led initiatives for continuous enhancement, and managed multiple priorities under time constraints to meet stakeholder requirements
- Build strong partnerships and collaborate across the diffrerent functions & technical teams in day to day work to improve results
- Established & fostered successful collaborations with external vendors, ensured timely payments within allocated budgets, and executed HR core processes using Workday with a focus on high accuracy throughout the end-to-end processing
- Provided timely and accurate support to stakeholders in the NAZ, resolving payroll queries within defined SLAs
- Initiated the creation of Standard Operating Procedures (SOPs), adapting swiftly to changing environments, and documenting processes promptly, managed vendors for NAZ and Europe, managed 45+ cost centers across diverse functions, and conducted budget analyses to control expenditures while forecasting future budget needs
- Reviewed and enhanced existing policies and procedures to optimize work productivity for deliverable tasks
- Proficiently administered JIRA requests, and ensured timely resolutions and meeting turnaround times within SLAs while working on Workday reports
- Identified the problems to the workday reports and after analyzing the statistics derived the solutions to have the desired result.
HR
IGATE Global Solutions Ltd
07.2013 - 12.2015
HR Associate
Randstad, Hindustan Unilever
09.2012 - 06.2013
- Managed pre & post- and onboarding activities for Pan India-based employees (Client-GE)
- Developed and implemented policies and procedures for employee relations and benefits administration
- Fostered human resource operational requirements, including scheduling and assigning employees
- Provided backup resources for critical HR functions and identified process improvement opportunities
- Achievements:
- Displayed strong follow-through and ownership in ensuring end-user satisfaction
- Managed daily HR transactions, including onboarding, exit management, and HR reporting
- Introduced a streamlined onboarding process that reduced onboarding time by XX% and improved new employee satisfaction, showcasing the candidate's skills to drive process improvements and enhance employee experience
- Coordinated with hiring vendors and generated reports to monitor employee engagement and attrition trends
- Executed recruitment, employee grievances, and IR issues of field staff
- Conducted manpower analysis, budget reviews, and reported on employee turnover rates
- Achievements:
- Conducted analysis and reported on employee turnover rates, making recommendations for improvement.
Business HR - Executive
Kelly Services, Intel Technology India Pvt. Ltd
Bangalore
01.2012 - 07.2012
HR Executive
Tenon Property Services Pvt. Ltd
Gurgaon
01.2010 - 10.2011
Education
PGDBM - Human Resources & Management, Management Education
Research Institute
01.2010
Masters - English Literature
University Of Lucknow
01.2006
Skills
- Human Resource Management HR Policies and Procedures
- Vendor Mgmt/ Stakeholder Mgmt End-to-End HR Operations
- Compensation, Payroll & Benefits Management
- Performance Management System
- Reporting & Database Management Talent Acquisition & Retention/
- Lateral Hiring
- Continuous Process Improvement/ Transition & Automation
- Business Performance & Profitability Statutory Compliances
- Recruitment & Selection
- Employee Engagement & Grievance Mgmt
- TECHNICAL SKILLS
- SAP JIRA
- Ariba Workday MS Excel MS Word
- PowerPoint
- SOFT SKILLS
- Analytical & Critical Approach Problem Solving
- Attention to Detail Team Oriented
- Time Management
- PERSONAL DETAILS
- DOB : 18th January, 1985
- Address : Bengaluru
Timeline
HR Analyst
AB in Bev
08.2021 - 12.2023
HR
IGATE Global Solutions Ltd
07.2013 - 12.2015
HR Associate
Randstad, Hindustan Unilever
09.2012 - 06.2013
Business HR - Executive
Kelly Services, Intel Technology India Pvt. Ltd
01.2012 - 07.2012
HR Executive
Tenon Property Services Pvt. Ltd
01.2010 - 10.2011
PGDBM - Human Resources & Management, Management Education
Research Institute
Masters - English Literature
University Of Lucknow
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