Shipra Anand Mishra
Senior Manager Talent Acquisition
Pune,MH
Summary
Experienced Talent Acquisition Manager devises strategy and recruitment processes to execute sourcing and recruiting campaigns. Finds and screens candidates and develops corporate policy for talent bench-marking, talent assessment and interviewing policies. Develops and leads strategic initiatives to recruit and select high caliber, professional and diverse workforce that identifies with business culture.
Overview
2
2
Certifications
6
6
years of post-secondary education
8
8
years of professional experience
Work History
Senior Talent Acquisition Manager
WorldEmp India Pvt. Ltd
Pune, Maharashtra
04.2021 - Current
- Cooperated with company leaders in change management and talent solutions to gain competitive edge in job market.
- Partnered with hiring managers to discern workforce needs; define job parameters; outline desired qualifications; and source, screen, interview and select best- option candidates.
- Established consistent language and methodology for talent discussions, development and succession.
- Completed talent acquisition and management for 50+ internal placements by using LinkedIn Recruiter platform specifically.
- Created and drove talent acquisition and job placement strategies to attract diverse candidates.
Assistant Food & Beverage Sales Manager
Conrad
PUNE, MAHARASHTRA
09.2019 - 03.2021
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Enthusiastically involved myself in learning about product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Trained and mentored employees to grow sales market and increase customer satisfaction.
- Developed monthly team action plans and monitored progress with Food & Beverage Director.
- Achieved sales of more than 15 Lakh contributing individually and set successful policies to achieve sales objectives and related metrics within timeframe.
- Attracted new clientele and developed customer relationships by hosting product-focused events.
Assistant Restaurant Manager
Vivanta by Taj
Vadodara , Gujrat
12.2017 - 09.2019
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and increase efficiency in different areas.
- Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Recruited and hired employees offering talent, charisma and experience to restaurant team.
Assistant Restaurant Manager
Radisson Blu
Coimbatore , Tamil Nadu
05.2017 - 12.2017
- Analyze and plan restaurant sales levels and profitability.
- Organize marketing activities, such as promotional events and discount schemes.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Pitched in to help host, waitstaff and bussers during exceptionally busy times such as dinner hour.
- Determined operational weak points and implemented corrective actions to resolve concerns.
Administration Manager
Omaxe Pvt. Ltd.
New Delhi, New Delhi
06.2015 - 05.2017
- Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
- Learned and applied preferred systems for scheduling, purchasing and problem-solving.
- Supervised administrative operations, including hiring processes and vendor relationships to maintain smooth operations for company of 36 employees.
- Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Built excellent employee experience through culture of service and execution of employee assistance programs.
Food & Beverage Executive
Hilton World Wide
Jaipur, Rajasthan
12.2014 - 06.2015
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Supervise efficient upkeep of tools through proper usage of equipment and devices.
- Analyze all guest requirements and prepare plans resolve customer care related issues and satisfy guests.
- Monitor and ensure optimal cleanliness, sanitation for all growth oriented organizational projects.
- Manage and administer supply of linen cloths and uniforms to staff members for cleaning rooms and other private suits
Hotel Operational Trainee
Country Inn & Suits By Carlson
Jaipur , Rajasthan
06.2013 - 12.2014
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Planned coverage needs and organized services to support incoming special events.
- Explained details regarding property, including restaurants, pool area, spa and fitness center to acclimate patrons to resort environment.
Education
MBA - Human Resources Management
Sikkim Manipal University
Sikkim, India 04.2015 - 03.2017
Bachelor of Science - Hotel Management & Catering Science
Bharathiar University
Jipur 04.2010 - 05.2013
High School Diploma -
Kendriya Vidhayala No: 4
Jaipur 04.2009 - 03.2010
Skills
Talent management
Certification
Certified Train The Trainer, Radisson Blu
Timeline
Senior Talent Acquisition Manager
WorldEmp India Pvt. Ltd
04.2021 - Current
Assistant Food & Beverage Sales Manager
Conrad
09.2019 - 03.2021
Assistant Restaurant Manager
Vivanta by Taj
12.2017 - 09.2019
Assistant Restaurant Manager
Radisson Blu
05.2017 - 12.2017
Administration Manager
Omaxe Pvt. Ltd.
06.2015 - 05.2017
MBA - Human Resources Management
Sikkim Manipal University
04.2015 - 03.2017
Food & Beverage Executive
Hilton World Wide
12.2014 - 06.2015
Hotel Operational Trainee
Country Inn & Suits By Carlson
06.2013 - 12.2014
Bachelor of Science - Hotel Management & Catering Science
Bharathiar University
04.2010 - 05.2013
High School Diploma -
Kendriya Vidhayala No: 4
04.2009 - 03.2010
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