SHIREESHA BANOTH
SOFTWARE ENGINEER
warangal,TS
Summary
I am interested to start my career with your organization because of your strategic goals and vision with a professional work driven environment where I can utilize and apply my knowledge, skills which would enable me as a fresh graduate to grow while fulfilling organizational goals.
Overview
4
4
years of professional experience
Work History
Support Engineer
APEX B2B
10.2022 - Current
- Troubleshot and resolved integration issues (APIs, webhooks, XML, and JSON) to keep B2B systems running smoothly.
- Helped onboarding clients set up their connections and mapped data accurately between different platforms.
- Monitored system logs and alerts to find, track, and fix technical errors before they impacted the business.
- Collaborated with developers and QA teams to report platform bugs and help deploy quick fixes.
- Created clear setup guides and API documentation to help clients resolve common issues on their own.
- Handled high-priority technical issues, keeping clients updated while working quickly to restore service.
Education
B Tech - EEE
Sumathi Reddy Institute Of Technology For Women
Ananthasagar01-2019
INTERMEDIATE - MPC
Shivani Junior College
Hanamkonda01-2015
SSC -
Sri Aurobindo Integral High School
01-2013
Skills
Integration & APIs: REST & SOAP APIs, JSON, XML, Postman, Webhooks, Data Mapping
INTERPERSONAL SKILLS
- Well-disciplined and dedicated
- Ability to build relationship rapidly and set up trust
- Confident and determined
- Ability to cope up with different situations
- Easily adaptable to situations
Timeline
Support Engineer
APEX B2B
10.2022 - Current
B Tech - EEE
Sumathi Reddy Institute Of Technology For Women
INTERMEDIATE - MPC
Shivani Junior College
SSC -
Sri Aurobindo Integral High School