Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Shirissha Navin Singh

HR Manager
Nagpur

Summary

Detail-oriented professional with strong multitasking and communication skills. Experienced in recruiting highly talented personnel. Proven ability to work collaboratively with team members.

Overview

10
10
years of professional experience
4
4
Languages

Work History

HR Manager

MFS Solutions
03.2023 - Current
  • Reduced recruitment costs by establishing strong relationships with job agencies and universities.
  • Enhanced employee retention by implementing effective onboarding and training programs.
  • Identified and solved complex strategy problems impacting management and business direction.
  • Initiated employee evaluation process and recommended policy changes to propel staff progress toward desired readiness goals.
  • Screened, interviewed and hired candidates to facilitate smooth recruitment procedures.
  • Organized employee appraisal reviews to discuss performance with managers and assess compensation.
  • Stayed abreast with HR trends to apply best practices and quality standards.
  • Coordinated with department managers to identify and facilitate workforce needs.
  • Created and executed HR strategies and initiatives to minimize business disruptions and balance needs of organization.
  • Built relationships with external recruitment agencies to source short- and long-term staff for roles across organization.
  • Organized orientations, events and activities for employees to deliver objectives of organization.

Talent Acquisition Manager

TopHire
03.2020 - 03.2023
  • Developed hiring strategies, working closely with company senior staff to find suitable candidates.
  • Interviewed candidates to assess skills and qualifications, asking detailed short and long form questions.
  • Provided candidates with detailed information regarding company and role to provide positive first impression.
  • Improved and refined recruitment processes, updating systems and processes to streamline operations.
  • Checked candidates suitability with company culture and team management style for successful placements.
  • Conducted outreach to potential candidates, using LinkedIn to find suitable job seekers.
  • Updated candidates on hiring process, interview times and presentation dates through detailed correspondence.
  • Acted as the main point of contact for candidates through recruitment stages, answering questions and elevating concerns.
  • Wrote detailed job advertisements, placing on relevant job recruitment sites.
  • Managed entire recruiting process, communicating with applicants, interviewers and hiring managers from search to onboarding.
  • Coached hiring managers throughout hiring process, providing interview questions and debriefs.

Senoir Talent Acquisition Specialist

TopHire
03.2019 - 02.2020
  • Improved candidate experience by providing timely feedback and clear communication throughout the hiring process.
  • Championed the use of data-driven decision-making within talent acquisition team, utilizing various analytics tools to identify trends and pinpoint areas for improvement.
  • Expanded candidate pool by leveraging social media platforms, job boards, and networking events to attract top-tier talent.
  • Conducted in-depth market research and analysis to identify industry trends, benchmarking company performance against competitors.
  • Streamlined internal interview processes, creating a more consistent and structured approach to candidate evaluation across the organization.
  • Developed customized training programs for hiring managers on topics such as behavioral interview techniques and unconscious bias awareness in the selection process.
  • Mentored junior recruiters on best practices in sourcing strategy development and effective interview techniques, elevating overall team performance.

Talent Acquisition

TopHire
09.2018 - 02.2019
  • Partnered with the talent acquisition specialists and HR team to understand company's talent acquisition needs.
  • Managed talent acquisition and retention functions for employees.
  • Supported talent acquisition and allocation procedures by facilitating targeted recruitment campaigns.
  • Created effective talent acquisition training materials that supported culture and performance objectives.
  • Directed editorial talent acquisition pipeline to create diverse editorial staff across multiple markets.
  • Recruited, interviewed, and hired employees offering wealth of skill and talent to team.

Team Leader

GATI KWE
08.2016 - 08.2018
  • Built strong relationships with customers through positive attitude and attentive response
  • Established open and professional relationships with team members to achieve quick resolutions for various issues
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service
  • Mentored and guided employees to foster proper completion of assigned duties
  • Conducted training and mentored team members to promote productivity and commitment to friendly service
  • Held weekly team meetings to inform team members on company news and updates.

Customer Service Associate

GATI KWE
04.2014 - 07.2016
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Responded to customer calls and emails to answer questions about products and services
  • Offered advice and assistance to customers, paying attention to special needs or wants
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.

Education

MBA - Human Resource & Marketing

Rashtrasant Tukadoji Maharaj Nagpur University
Nagpur
2016

BCA - Computer Application

Rashtrasant Tukadoji Maharaj Nagpur University
Nagpur

Skills

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Websites

Timeline

HR Manager

MFS Solutions
03.2023 - Current

Talent Acquisition Manager

TopHire
03.2020 - 03.2023

Senoir Talent Acquisition Specialist

TopHire
03.2019 - 02.2020

Talent Acquisition

TopHire
09.2018 - 02.2019

Team Leader

GATI KWE
08.2016 - 08.2018

Customer Service Associate

GATI KWE
04.2014 - 07.2016

MBA - Human Resource & Marketing

Rashtrasant Tukadoji Maharaj Nagpur University

BCA - Computer Application

Rashtrasant Tukadoji Maharaj Nagpur University

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Shirissha Navin SinghHR Manager