SHIRLEE GRISH
Munster
Summary
Results-driven administrative and customer service professional with 25 years of experience in transportation, manufacturing, and office operations. Demonstrated expertise in organizing schedules, maintaining records, and managing data entry to enhance operational efficiency. Committed to delivering exceptional service while effectively prioritizing tasks in fast-paced environments.
Overview
40
40
years of professional experience
Work History
Driver Services Representative
Schneider National Trucking
Gary
01.2001 - 01.2025
- Provided daily operational support to professional drivers in a fast-paced transportation environment.
- Coordinated hotel accommodations, rental vehicles, rideshare transportation, permits, fuel services, and driver resources to support driver needs in a timely manner.
- Coordinated hotel accommodations, rental vehicles, rideshare transportation, permits, fuel services, and driver resources.
- Worked closely with operations, maintenance, and management to ensure efficient daily transportation activities.
- Resolved driver concerns promptly, enhancing overall satisfaction and experience.
- Collaborated with operations, maintenance, and management to streamline daily transportation activities and maintain workflow efficiency.
- Trained and onboarded new team members .
- Managed office supply purchasing for all departments
- Oversaw fuel deliveries and record keeping
- Coordinated logistics for events, including scheduling and resource allocation.
- Awarded Schneider National's Presidential Award twice for Outstanding Performance and Outstanding Customer Service
Office Assistant (Part-Time)
Construction Services
Crown Point
01.2003 - 01.2005
- Executed administrative and clerical tasks efficiently in a fast-paced office environment.
- Supported daily office operations while ensuring organized records.
- Performed general administrative and clerical duties in a busy office environment.
- Coordinated daily office operations, ensuring records remained organized and accessible.
- Processed payroll on a weekly basis for employees.
- Oversaw accounts receivable and accounts payable functions for accurate financial reporting.
Office Assistant (Part-Time)
Ponziano Realty
Cedar Lake
01.2001 - 01.2003
- Managed multi-line telephone system and greeted clients to ensure positive first impressions.
- Coordinated appointments and maintained office calendars to optimize scheduling efficiency.
- Assisted with daily administrative operations and customer service.
- Prepared office documents and correspondence.
- Supported daily administrative operations and delivered customer service to enhance client satisfaction.
Inventory Clerk
American Steel Foundries
Hammond
01.1995 - 01.2001
- Maintained accurate inventory records to ensure seamless support for manufacturing operations.
- Coordinated purchasing activities and fostered relationships with vendors to enhance supply chain efficiency.
- Coordinated purchasing activities and communicated with vendors.
- Monitored and adjusted inventory levels to ensure efficient material flow and meet production demands.
Production Manager
Grish Plastics
St. John
01.1985 - 01.1995
- Oversaw daily production operations and coordinated employee scheduling to ensure optimal workflow.
- Managed daily production operations and employee scheduling.
- Improved workflow efficiency while meeting production deadlines.
- Maintained accurate production records and ensured adherence to quality standards.
- Purchased raw materials and maintained vendor relationships.
- Facilitated purchasing processes with suppliers
- Executed loading and unloading of shipments efficiently
Education
Associate of Applied Science - Supervision
Purdue University Northwest
Hammond, IndianaSkills
- Transportation & Logistics Support
- Fleet Coordination
- Microsoft Office Suite
- Data management
- Data Entry & Recordkeeping
- Logistics Coordination
- Vehicle Management
- Inventory Oversight
- Supply Chain Management
- Operational Troubleshooting
- Organizational skills
- Communication skills
- Microsoft Teams
- Data Entry
- Email & Calendar Management
- Multi-line Telephone Systems
- Office Equipment (Copiers, Scanners, & Printers)
- QuickBooks
- Customer Communication
- Office equipment management
PROFESSIONAL STRENGTHS
- Strong interpersonal and communication skills
- Excellent organizational and multitasking abilities
- Dependable, detail-oriented, and adaptable
- Proven ability to work independently and as part of a team
- Committed to delivering outstanding customer service
Timeline
Office Assistant (Part-Time)
Construction Services
01.2003 - 01.2005
Driver Services Representative
Schneider National Trucking
01.2001 - 01.2025
Office Assistant (Part-Time)
Ponziano Realty
01.2001 - 01.2003
Inventory Clerk
American Steel Foundries
01.1995 - 01.2001
Production Manager
Grish Plastics
01.1985 - 01.1995
Associate of Applied Science - Supervision
Purdue University Northwest