Shirsha Paul
Business Analyst | MBA - Symbiosis International University | Ex-Lenskart
Kolkata
Summary
✓ Facilitated Business Process Automation for the Underwriting team
✓ Collaborated with the stakeholders to understand Business requirements and designed acceptable solution
✓ Prepared Business and System requirements documents
✓ Developed project plans and assigned tasks to the developers in JIRA
✓ Evaluated the project using test cases
Overview
2
2
years of professional experience
6
6
years of post-secondary education
1
1
Certificate
Work History
Business Analyst
Religare Health Insurance
Gurgaon
04.2022 - Current
- Identified process inefficiencies through gap analysis and outlined sensible solutions.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Assigned tasks to associates, staffed projects and updated involved parties to enhance optimal business flow.
Clinical Optometrist
Lenskart
Pune
06.2019 - 10.2019
- Prescribed eye treatment and corrective eyeglasses and contact lenses to align with patient diagnosis.
- Executed Stock-takes and SOPs to deliver exceptional customer experience
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Achieved assigned target for sales, vision testing conversion and returns
- Increased sales in store by 12%
- Provided technical support to sales team
Clinical Optometrist
Advanced Eye Hospital & Institute
Navi Mumbai
07.2018 - 05.2019
- Prescribed eye treatment and corrective eyeglasses and contact lenses to align with patient diagnosis.
- Conducted fundus examination through bio-microscopy by viewing with fixed lens and camera.
- Examined, diagnosed and managed diseases and disorders of eyes and associated structures.
Education
MBA -
Symbiosis International University
Pune 06.2020 - 05.2022
Bachelor of Science - Optometry
West Bengal University of Technology
Kolkata 06.2015 - 05.2019
Skills
Data analysis
Certification
Certified in Analyzing and Visualizing Data with Microsoft Power BI
Timeline
Business Analyst
Religare Health Insurance
04.2022 - Current
Certified in Analyzing and Visualizing Data with Microsoft Power BI
11-2021
MBA -
Symbiosis International University
06.2020 - 05.2022
Clinical Optometrist
Lenskart
06.2019 - 10.2019
Clinical Optometrist
Advanced Eye Hospital & Institute
07.2018 - 05.2019
Bachelor of Science - Optometry
West Bengal University of Technology
06.2015 - 05.2019
Projects
- Issues & challenges in cashless system - Understanding the gap in expectations & service levels both at Insurer as well as Provider Level - Analyzed processing issues in cashless systems between hospitals and insurance companies as part of a four-member team at Future Generali Health
- Managed a project - Business Process Automation for the Underwriting Team at Religare Health Insurance
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