SHIRSHENDU MUKHERJEE

Ambitious Vice President & Global Lead with a proven record in noiseless F&A Service Delivery, Managing Large multi tower transitions from Clients and incumbents in F&A , driving transformations and continuous improvements across multi tower in F&A . ERP migrations and tool implementations. Profound expertise in building customer-centric solutions and leading high-performing teams across multiple geographies. As I seek a challenging position at your company, my focus will be on leveraging my experience across Global Service delivery, combined with my understanding ERP (Oracle and SAP) technologies. Complex transitions and successful transformations. I aim to foster innovation, enhance operation efficiency, improve transactional quality, and drive the successful deployment of technology products in the Consumer Goods/ Retail/ Publishing/Media Technology/Leasing/Technology /Leasing /Products/ CMT and IT verticals. Largest Span is 1200 FTEs in 4 deals. Now managing Recovery deal with 350 FTEs

• Constructed established internal control architecture through defined process mapping, escalation matrix and KPIs.
• Cross-functional involvement in system and process improvement initiatives.
• Managed offshore operations, service delivery and operational administration.
• Ownership of client review calls and escalations
• Successfully spearheaded transition and stabilization strategies for optimizing growth of the organization.
• Implemented operational policies with an eye for process improvement.
• Enabling year-over-year financial targets for the projects using optimized resource utilization tactics.
• Successful Renewal of Large deal with DAY 1 Productivity accomplishment by 20%
• Establishing Chennai as the BEST Delivery Centre and successful Renewal of Another BIG account
• ZERO Penalty through last 3 Years leading to carve out of 233k $ yearly - through Controls building across Processes after conducting VSM and implementing Leans and by Build 23 additional Controls in P2P and 10 in Expense Management. Added threshold review of Invoices, Billing, Reconciliations, Actuals Vs Budget, Journal reviews
• Earned 200K annually for last 2 years for ZERO Attrition in Top 50 People list Globally
• Earned $1 MM through successful delivery of Transformation Projects across, PTP, R2R and O2C
• Global Work Procedures cr4eated for a Global Locomotive Client for easier Transition across Globes - Reduced Transition timeline by 1 month.
• Successful Due Diligence for a Natural Resources Client for critical areas in R2R as Payroll, Fixed Asset and General Ledger Accounting - We won the deal
• First time Right Transitions for 3 Global Clients and 2 from Incumbents through Focused transition on critical areas
• Improved EBIT by 5 % through several levers of Seat Utilization, Hybrid Working, Deskilling and Improving Pyramid Index
• Added 50 people work through Heat Map for similar activities we do, which was retained by Client

• SAP to S4 HANA
• Blackline tool implementation
• Migration from AA to A360

• Reading Technology Journals
• Mentoring Young Professionals
• Community Volunteering