SHIRSHENDU MUKHERJEE
Chennai
Summary
Senior finance and accounting leader with over 26 years of global experience in financial controllership, treasury operations, and finance transformation. Expertise in managing complex financial operations, optimizing cash flow, and ensuring compliance across multinational organizations. Proven track record in enhancing operational efficiency through process automation and ERP systems, resulting in significant improvements in DSO and bad debt reduction. Recognized for maintaining high standards of confidentiality, accuracy, and operational discipline in financial reporting.
Overview
26
26
years of professional experience
Work History
Group Manager
IBM
Mumbai
07.2024 - 10.2025
- Managed end-to-end finance operations including Revenue Controllership, financial reporting, governance, audit readiness, and compliance support.
- Oversaw financial controls, monthly and quarterly close activities, variance analysis, and operational governance.
- Managed AP, AR, payroll coordination, banking interactions, statutory support, and financial reconciliations.
- Partnered with business units, HR, Sales, Legal, and operational teams for financial planning, pricing, forecasting, and risk mitigation.
- Supported cash flow optimization initiatives through strategic collection processes and working capital improvements.
- Ensured adherence to financial policies, operational controls, and reporting standards across business functions.
- Improved DSO, bad debt reduction, and cash flow performance through strategic collections and operational improvements.
- Enhanced governance and delivery predictability through stronger operational controls and stakeholder alignment.
- Improved client satisfaction through proactive communication and issue resolution frameworks.
Vice President – Global Lead
Accenture Services
Chennai
05.2016 - 07.2024
- Led global finance operations and service delivery teams across multiple geographies and industries.
- Managed centralized finance operations including AR, AP, R2R, reporting, governance, and transformation initiatives.
- Drove process standardization, automation, and operational efficiency across global finance functions.
- Managed executive stakeholder relationships and ensured alignment with business objectives and operational targets.
- Led finance transformation initiatives focused on productivity, governance, compliance, and process optimization.
- Delivered substantial improvements in DSO, cash flow, and bad debt management through strategic receivables transformation.
- Directed multiple finance transformation and automation programs across global operations.
- Improved operational efficiency and productivity through process redesign and digital enablement initiatives.
Assistant Vice President – Global Service Delivery Lead
Genpact
India
12.2002 - 04.2016
- Led large-scale global finance service delivery operations across AR, AP, R2R, and financial reporting processes.
- Managed operational KPIs, SLAs, compliance controls, and customer governance frameworks.
- Partnered with global clients to drive process optimization, automation, and risk reduction initiatives.
- Led multi-location teams supporting international finance operations and transformation programs.
- Supported financial governance, reconciliations, reporting accuracy, and operational compliance.
- Achieved major improvements in service delivery efficiency through automation and standardization initiatives.
- Improved client satisfaction and operational governance through proactive performance management.
- Enhanced team capabilities and operational maturity through structured training and development programs.
Senior Executive – Branch Manager
ES BEE Financials
Kolkata
06.1999 - 11.2002
- Led revenue generation and branch growth initiatives.
- Delivered consistent profitability growth through cost optimization and business expansion.
- Cultivated customer relationships and optimised branch performance to drive satisfaction and loyalty.
- Oversaw branch financial operations and customer services to enhance overall financial health.
- Enhanced customer experience and streamlined operations through targeted process improvements.
- Ensured compliance with operational and financial regulations.
Education
M.Com. -
Calcutta University
01-1995
ICWA (Inter) -
Institute of Cost & Works Accountants
01-1995
B.Com. (Hons.) -
Calcutta University
01-1993
Skills
- Financial Controllership
- Working Capital Optimization
- Record to Report, Accounts Receivable , Accounts Payable, t
- Financial Close , Reporting, Balance Sheet Reconciliation, Variance Analysis
- Audit , Compliance, Sox
- Global Stakeholder Management
- Change Management, Process Standardisation, Continuous Improvement & Automation
- Risk Assessment
Custom
- Highly Trustworthy & Confidential
- Strong Financial Governance Orientation
- Detail-Oriented & Analytical
- Calm Under Pressure
- Strategic Problem Solver
- Strong Ownership & Accountability
- Collaborative Leadership Style
- Proactive & Results-Driven
Accomplishments
KEY TRANSITION & TRANSFORMATION PROGRAMS
· Lift and Ship Transitions – Onsite and Remote – 7 Big Projects (5 from Clients Onshore, 2 from Incumbents), Lift, Transform and Ship – Remote – 2 Big Projects (From Clients Onshore)
· Implemented touchless invoicing solution improving AP productivity by 33%.
· Led IRCM in AR implementation delivering 25% productivity improvement and 35% dispute reduction. Touchless Sales Order Processing
· Automated cash application improving speed and accuracy by 40%.
· Implemented Blackline reducing manual reconciliations and improving productivity by 12%.
· Accelerated financial close cycle by 2 days through process streamlining and automation.
· Delivered 20% productivity gain through reconciliation automation.
· Improved DSO by 25% through strategic collection and cash flow optimization initiatives
· AI led Automations in Recon, T&E and P2P
Timeline
Group Manager
IBM
07.2024 - 10.2025
Vice President – Global Lead
Accenture Services
05.2016 - 07.2024
Assistant Vice President – Global Service Delivery Lead
Genpact
12.2002 - 04.2016
Senior Executive – Branch Manager
ES BEE Financials
06.1999 - 11.2002
M.Com. -
Calcutta University
ICWA (Inter) -
Institute of Cost & Works Accountants
B.Com. (Hons.) -
Calcutta University