SHISHANT DHAR
Summary
TO GAIN IN DEPTH KNOWLEDGE AND EXPERTISE IN QUALITY PROCESS AND BE ABLE TO IMPLEMENT THIS KNOWLEDGE IN CREATING STANDERDS IN AN ENVIRONMENT PROMOTING TEAM SPIRIT THAT WOULD LEAD TO THE ACHIEVEMENT OF PERSONAL GOALS IN TUNE WITH ORGANISATIONAL GOALS .
Overview
13
13
years of professional experience
Work History
Enterprise Sales Officer (Sr. Sales Executive)
Reliance Property And Project Management Services
03.2021 - Current
- Drive small and medium enterprise business in the assigned territory
- Experience in independent marketing, sales, and distribution of products.
- Managed quality communication, customer service support and product presentation for each client.
- Interact with customer and network installation team for delivery.
- Manage customer relationships and escalations.
- Answerable to Resolve customers problems and provide service within Industry TAT.
- Pitch enterprise products and services to prospective customers.
- Create sales funnel and ensure account penetration
- Organize and execute demonstration activities
- Achieve defined acquisition targets.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Developed and implemented strategic plans to meet organizational goals, ensuring alignment with company objectives.
- Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
Store Manager (Sales Executive)
Bharti Airtel Ltd
01.2019 - 03.2021
- Handling Team & Train the newly Joined Employees
- Responsible for overseeing the Entire Store Operations
- Responsible for store staff Recruiting, training, Coaching, orienting and motivating employees
- Managed merchandise levels and store appearance Visual Display Arrangement
- Created and maintained team relationships
- Directed all activities required to achieve store sales, targets, goals
- Proper process of inward & outward of stock
- Responsibility for Security and Cleanliness of the store
- Ensure efficient handling of customers and maintaining high service standards
- Maintaining the ambience of the store as per the company standards.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
ASM (Assistant Store Manager)
TOMMY HILFIGER (ARVIND FASHION BRANDS LTD)
01.2017 - 01.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
SUPERVISOR
TOMMY HILFIGER (ARVIND FASHION BRANDS LTD)
01.2016 - 01.2017
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
C.R.O (Customer Relationship Officer)
TOMMY HILFIGER (ARVIND FASHION BRANDS LTD)
05.2014 - 01.2016
- Handling Team & Train the newly Joined Employees
- Handling both Adult and Kids Store in Ambala Responsible for Store Targets
- Store Size (1800 + 800) sqft
- Look in to all staffs grooming Standards & establish a high level of grooming standards
- Responsible for team spirit among all team members
- To motivate the team to achieve the team targets
- To provide them the best of product knowledge time to time
- To become a team member of the team and not the Superior and share their problems, Experiences
- To take Daily Hurdle (Daily Briefing) of the staff to discuss about the target achievement, target to be achieved, their conversion ratio, the Average Ticket Value for Furniture
- To become coordinator between the Team and the top Management
- To keep the team updated about the changes in the policies, new additions, new rules by time to time
- To ensure proper attendance system
- Responsible for Store Targets
- To ensure proper attendance system.
- Facilitated meetings and discussions between clients, sales and delivery teams.
- Increased referral business by actively networking within the community and participating in local events representing the bank.
TEAM LEADER
Home Ideas' Furniture Division of Nilkamal Ltd.
03.2013 - 05.2014
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Sales Representative
Home Ideas' Furniture Division of Nilkamal Ltd.
11.2011 - 03.2013
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Education
HSC -
SSC -
GRADUATION - B.A
MBU
2012
Skills
- SAP (some of modules) Trained by @home Nilkamal Ltd
- Suggestive selling
- Excellent leadership skill
- Decision making skill
- Should be able to motivate staff and demonstrate superior quality of Product knowledge
- Communication Skill
- People management skill
- Personality Development
- Has been trained by Nilkamal Ltd
- Good presentation skills, a passion for excellence & perfection, high energy levels & result orientation, strongly a team player, “can do attitude"
- DOEACC: Basic (Word, Excel, Power Point)
- 6 months Diploma in MCSE/CCNA
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
Languages
English
Hindi
Kashmiri
Timeline
Enterprise Sales Officer (Sr. Sales Executive)
Reliance Property And Project Management Services
03.2021 - Current
Store Manager (Sales Executive)
Bharti Airtel Ltd
01.2019 - 03.2021
ASM (Assistant Store Manager)
TOMMY HILFIGER (ARVIND FASHION BRANDS LTD)
01.2017 - 01.2019
SUPERVISOR
TOMMY HILFIGER (ARVIND FASHION BRANDS LTD)
01.2016 - 01.2017
C.R.O (Customer Relationship Officer)
TOMMY HILFIGER (ARVIND FASHION BRANDS LTD)
05.2014 - 01.2016
TEAM LEADER
Home Ideas' Furniture Division of Nilkamal Ltd.
03.2013 - 05.2014
Sales Representative
Home Ideas' Furniture Division of Nilkamal Ltd.
11.2011 - 03.2013
HSC -
SSC -
GRADUATION - B.A
MBU
Personal Information
- Date of Birth: 05/04/88
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Hobbies and Interests
- Surfing on Net
- Making Friends
- Traveling
Disclaimer
I hereby declare that the details provided above are true to best of my Knowledge.
Personal Information
- Date of Birth: 05/04/88
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Hobbies and Interests
- Surfing on Net
- Making Friends
- Traveling
Disclaimer
I hereby declare that the details provided above are true to best of my Knowledge.
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