Shishir Shah

• Fostered relationships with customers to expand customer base and retain business.
• Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
• Explained complex technical terms related to insurance plans in simple language for easy understanding.
• Sought out new clients and developed clientele by networking to find new customers.
• Maintained accurate records of all insurance transactions using computer software systems.
• Analyzed customer needs and provided best options, upselling products and services.
• Provided customers with information regarding plan features, pricing, and availability.

Converting the leads to the admission for newly passed students from 12th.

Creating the awareness about the particular college assigned to us

Helping customers with their billing and recharges

Help them to adding a line on their primary number

Bill corrections and crediting the difference amount

Issues related to sim card and network.

Assisting users resolving network related issues remotely.

Assisting to Installing, configuring of network related settings.