Shishir Kumar Rout
Bhayandar, Mumbai
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Ambitious Business Development Executive well-versed in recruiting, developing and retaining top-performing teams. Practiced in building strategic relationships to facilitate key business initiatives. Advanced knowledge of change management protocols and merger integration.
Overview
5
5
years of professional experience
Work History
Business Development Executive
Oritur Technologies Pvt Ltd
Gurugram
01.2024 - Current
- Solved complex incidents and problems impacting management and business direction.
- Developed growth plans by identifying key clients, key targets, and priority service lines.
- Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
- Participated in industry events to network and expand clientele.
- Developed and maintained long-term relationships with key clients.
- Analyzed sales space capacities based on system parameters, securing high stock availability.
- Identified new market opportunities through research and analysis.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
Administrative Assistant
Karvy Stock Broking Ltd
Borivali, Mumbai
12.2021 - 10.2023
- Directed customer inquiries to appropriate department personnel.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Developed and maintained filing systems for confidential documents and records.
- Assisted in preparing reports, presentations, and proposals.
- Performed data entry tasks to ensure record accuracy.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Managed daily office operations and administrative tasks efficiently.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Ensured timely processing of invoices for payment.
- Arranged corporate events, including conferences and team-building activities.
- Maintained accurate filing systems for essential documents.
- Reduced financial discrepancies by accurately analyzing and managing customer orders and invoices for various Fortune 500 companies.
- Handled incoming phone calls and directed them appropriately.
Freelance Transcriptionist
Hogarth Worldwide Ltd
London
01.2021 - 11.2021
- Transcribed documents and maintained high levels of accuracy.
- Provided quality assurance checks on all completed work before submission to client.
- Made corrections when needed to grammar, spelling, and syntax.
- Organized, edited and proofread transcripts for accuracy in punctuation, grammar and spelling.
- Researched unfamiliar terminology to ensure accuracy of transcriptions.
- Ensured timely delivery of all projects within given deadlines.
- Identified opportunities for improving existing processes related to transcription services.
- Conducted research to gain a better understanding of the subject matter being transcribed.
- Created detailed reports on new developments in the industry that could help improve efficiency.
- Analyzed complex audio files containing technical terms and specialized vocabulary.
- Maintained accurate records of all projects including number of hours worked, rate charged.
- Corrected errors in spelling, punctuation and grammar without changing meaning of sentences.
- Developed an extensive list of contacts related to the field of transcription services.
- Reviewed audio recordings and transcribed them accurately into written documents.
Senior Customer Relationship Executive
Grill Splendour Services Pvt Ltd
Wadala, Mumbai
01.2020 - 11.2020
- Organized events designed to increase brand awareness among existing clients.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Maintained up-to-date knowledge of industry trends and best practices.
- Assigned work and monitored performance of project personnel.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Identified opportunities for cost reduction and savings initiatives.
- Established key performance indicators (KPIs) to measure success.
- Served as point-of-contact between customers and internal teams regarding escalated issues requiring special attention.
Senior Customer Relationship Executive
Wah Restaurants Pvt Ltd
Wadala, Mumbai
10.2019 - 01.2020
- Organized events designed to increase brand awareness among existing clients.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Maintained up-to-date knowledge of industry trends and best practices.
- Assigned work and monitored performance of project personnel.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
- Served as point-of-contact between customers and internal teams regarding escalated issues requiring special attention.
- Identified opportunities for cost reduction and savings initiatives.
Education
Bachelor of Financial Markets -
L.S. Raheja College
Santacruz, Mumbai, Maharashtra05-2023
High School Diploma -
Prahladrai Dalmia Lions College of Commerce
Malad, Mumbai, Maharashtra02-2019
GED -
Father Joseph's English High School
Bhayandar, Mumbai, Maharashtra03-2017
Skills
- Lead prospecting
- Lead Generation
- Vendor Management
- Market Penetration
- Business Development
- Research
- Territory Growth
- Customer Acquisition
- CRM Platforms
- Competitive Analysis
- Client Consultations
- Adept multi-tasker
- Analytics
- Customer Service
- Operations
- Negotiations
- Performance Goals
- Business Intelligence and Analysis
- Performance Evaluations
- Financial operations
- Process Improvement
- Decision-Making
- New Business Development
- Market Research
- Contract Review
- Customer Relationship Management
Languages
Odia
First Language
English
Upper Intermediate (B2)
B2
Hindi
Advanced (C1)
C1
Marathi
Upper Intermediate (B2)
B2
Technical Skills
- Decent English communication skills.
- Basics of Computer.
- Application Tools: Microsoft Office
- Tally ERP9.
- Organization Skills
- Attention to Detail
- Documentation
- Contract Negotiation
Strengths
- Self Motivation
- Time Management
- Ready to learn attitude.
- Positive Approach.
- Accountability
- Going the Extra Mile
- Social Listening
Personal Details
- Date of Birth: 20th July, 2000
- Gender: Male
- Nationality: Indian
- Address: A/101, Sai Sheena Park, Sai Baba Nagar, Navghar Road, Bhayandar (E). Thane-401105
Timeline
Business Development Executive
Oritur Technologies Pvt Ltd
01.2024 - Current
Administrative Assistant
Karvy Stock Broking Ltd
12.2021 - 10.2023
Freelance Transcriptionist
Hogarth Worldwide Ltd
01.2021 - 11.2021
Senior Customer Relationship Executive
Grill Splendour Services Pvt Ltd
01.2020 - 11.2020
Senior Customer Relationship Executive
Wah Restaurants Pvt Ltd
10.2019 - 01.2020
Bachelor of Financial Markets -
L.S. Raheja College
High School Diploma -
Prahladrai Dalmia Lions College of Commerce
GED -
Father Joseph's English High School
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