Shital Gaikwad
Pune
Summary
Dynamic Seals Officer with a proven track record at HDFC Bank, excelling in relationship building and lead generation. Enhanced customer satisfaction through personalized service and strategic sales planning, resulting in significant sales growth. Skilled in sales analytics and committed to delivering exceptional client experiences.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Seals Officer
Hdfc Bank
09.2023 - Current
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about Product or Service.
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Boosted sales performance by identifying and targeting high-potential leads.
Seals Officer
Kotak Mahindra Bank
01.2023 - 06.2023
- Trained junior sales staff, mentoring them on best practices and strategies for success.
- Collaborated with marketing team to develop promotional materials to boost product visibility.
- Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
- Provided exceptional pre-and post-sales support, ensuring client satisfaction at all stages of the process.
Education
Economics
Ganpat Rav Kalbhor College
Pune07.2017
Skills
Promotional sales events
Timeline
Seals Officer
Hdfc Bank
09.2023 - Current
Seals Officer
Kotak Mahindra Bank
01.2023 - 06.2023
Economics
Ganpat Rav Kalbhor College
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