Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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SHITAL MAHADIK

SHITAL MAHADIK

Mumbai

Summary

Seasoned Leadership Professional with 16+ years of Techno-Functional Expertise across diverse industries, I specialize in delivering impactful data solutions, driving strategic transformation, and enabling informed decision-making -

Functions worked in: Information Technology; Chief Data Office (CDO); Internal Audit, Risk & Compliance; Accounting & Finance; Strategy & Business Management; Operations; Human Resource

Industry Exposure: Banking and Financial Services, Information Technology, Consulting, Big 4, Pharmaceuticals, Telecommunications, Power, Manufacturing

Currently pursuing the Risk and AI (RAI)™ Certification by GARP (target completion April 2025), showcasing a commitment to advancing knowledge in Risk Management and Artificial Intelligence.

Leadership and Management Excellence:

Strategic Process Optimization: Adept at designing & automating processes, Leading projects and teams, focusing on strategic alignment and senior management reporting.

Agile & Scrum Expertise: Experienced Project Manager and Business Analyst with a deep understanding of Agile and Scrum methodologies

Advanced Data strategic initiatives, transformation and Analytics:

Data Governance & Quality: Extensive experience in managing data quality and governance initiatives, ensuring accuracy and reliability

Innovative Visualization & Reporting: Proficient in gathering requirements and creating dashboards / visualizations using Tableau, Excel, and SharePoint

Cross-Functional Leadership:

Collaborative Coordination: Proven ability to work effectively with business owners, project managers, and technical teams to develop impactful data solutions

Documentation & Strategic Reporting:

Comprehensive Documentation: Expertise in gathering and analyzing business / functional requirements, and crafting detailed specifications (BRD/BRS). Utilized techno-functional skills to drive clarity and alignment in project deliverables.

I combine strategic vision with hands-on leadership to drive process optimization, cross-functional collaboration, and business success.


Overview

18
18
years of professional experience

Work History

-

Career Break
12.2024 - Current

Previously held a contractual role (details below). The contractor (Manpower Group) confirmed that the client (Haleon) short-closed the contract due to assignment completion. Received one-month severance pay.

Global Finance Data Operations and Master Data Management Governance Lead

Haleon (On Payroll of Manpower Group)
03.2024 - 11.2024

Company Overview: Haleon, spun off from GlaxoSmithKline in 2022, is a leading global player in consumer health products, listed on the London Stock Exchange, and ranks among the top in market share and revenue.

Reporting Structure: Report directly to the Global Finance Integration Lead

Key Responsibilities:

Strategic Vision: Strategic decision making for exception handling and process improvement initiative.

Team Leadership: Drive transformation in Master Data Management Operations and Governance, Data Stewardship.

Data Quality & Governance: Design, implement & control master data quality checks & a robust Data Governance framework, defining roles, responsibilities, and processes.

Stakeholder Engagement: Cultivate strong relationships with stakeholders to foster effective data management.

Risk Management: Review & enhance existing processes, data quality check & control

Talent Development: Identify skills needed for data governance and lead initiatives to up skill or recruit talent.

Assistant Vice President (AVP), Data Books & Records Reporting Execution / Data Remediation Lead Consent Order

Citicorp Services India Pvt. Ltd.
07.2022 - 02.2024

Company Overview: Citicorp Services India Pvt. Ltd., a key arm of Citi Bank, stands as a global leader

Reporting Structure: Directly reported to the Data Controllership Remediation Lead, aligning closely with the Finance Chief Data Office (FCDO) & Enterprise Chief Data Office (ECDO).

Key Responsibilities:

Data Remediation: Data remediation lead in Finance Data Action Plan team, focusing on addressing data quality issues and compliance with Consent Order and Enterprise Risk Management frameworks.

Strategic Planning: Developed and executed remediation plans to close gaps identified in Consent Order analysis.

Cross-Functional Coordination: Streamlined processes, updated resources, and implemented critical changes to operational and governance procedures.

Project Management: Reviewed and updated project plans, delivering reports on impacts and progress.

Ad-Hoc Analysis: Responded to business queries, conducted project testing, and ensured detailed documentation and dissemination of results.

Manager – Data Driven Finance, Risk & Compliance

Capgemini Invent
05.2021 - 07.2022

Company Overview: Capgemini Invent, a global leader in consulting, technology, and digital transformation

Reporting Structure: Directly reported to the Program Manager, Data Driven Finance, Risk & Compliance (DFRC), and the Senior IT Project Manager for specific projects.

Key Responsibilities:

Team Leadership and Management: People Management, managed stakeholder relationships, and contributed to strategic planning and recruitment initiatives.

Strategic Planning and Documentation: Creating and managing project planning documents, risk assessments, financial proposals, and budgeting. Developed presentations and planning documents for senior management.

Project Execution: Served as Business Analyst III for Credit Risk IT for Manulife (A leading global insurance, wealth and asset management leading Financial Services Group) in Canada.

o Risk Management Software: Directed the testing phase of an internally developed software, including test case creation, BRD development, and coordination with business, developers, and testers.

o Credit Risk Dashboards: Involved in planning phase & Directed the planning, development, and testing of Credit Risk Dashboards using Power BI, engaged in stakeholder interactions, and documented business requirements

Assistant Vice President (AVP) – Business Analyst for Global Team – Compliance MI, Risk & Compliance & Strategic Initiatives, Chief Data Office India (CDO)

Credit Suisse (On Payroll of On Demand Agility
06.2020 - 05.2021

Company Overview: Credit Suisse is a leading global financial services provider known for its expertise in investment banking, private banking, and asset management.

Reporting Structure: Directly reported to Head (DIR) Compliance MI - Risk & Compliance - Switzerland, with a dotted line to Head (DIR) Risk & Compliance – India.

Key Responsibilities:

Data Management Transformation: Led Global project as a business analyst & developer in designing and implementing data management transformations, adapting to a global, multicultural environment.

Complex Data Analysis: Analyzed intricate information to identify gaps and define actionable steps, collaborating with Big Data Developers (Palantir Foundry) and Project Managers.

Requirements & Solution Design: Gathered requirements, addressed constraints, and achieved business consensus for designing and testing data structures, Tableau workbooks, and business scenarios.

Process Improvement: Developed and implemented process improvement documents, including requirement trackers, testing checklists, management summaries, and technical documentation for published reports.

Career Break

-
04.2020 - 05.2020

Focused on personal goals, explored higher education options in India and abroad, enrolled in an Executive MBA program, and engaged in health and self-improvement activities

Associate

JPMorgan Chase & Co
06.2019 - 03.2020

Company Overview: JPMorgan Chase & Co is a global financial powerhouse, operating in over 100 countries. Renowned for its leadership in investment banking, asset management, and retail banking.

Reporting Structure: Directly reported to VP – Strategy, CCB Technology India.

Key Responsibilities:

Business Requirement Analysis: Gathering of business requirements and developed dashboards and reports covering financial metrics, headcount, recruitment, attrition, and budget allocations using Tableau, SQL, MS-Access, VBA, Excel, SharePoint, and PowerPoint.

Stakeholder Collaboration: Engaged with CIO Office, CFO teams, GRE, and Procurement teams to facilitate data-driven decision-making and ensure alignment with global strategies.

Data Management: Ensured data confidentiality and managed financial planning, budgeting, and control processes.

Process Improvement: Streamlined and automated existing processes, and documented procedures to enhance operational efficiency.

Career Break

-
01.2019 - 05.2019

I was seeking better opportunities and completed Tableau certification

Process Head & Business Analyst - Reporting

NSEIT
07.2018 - 12.2018

Company Overview: NSEIT, a 100% subsidiary of the National Stock Exchange of India (NSE), is a leading CMM Level 5 company specializing in IT services and consulting.

Reporting Structure: Directly reported to the Head – India.

Key Responsibilities:

Team Leadership & Project Management: Spearheaded reporting process, Managed a team size of 4, overseeing multiple projects. Directed the design, testing, and implementation of reporting solutions using SQL, Advanced Excel, and VBA/Macros.

Custom Reporting: Led the creation of complex, client-specific reports for high-stakes examinations conducted by government and examination bodies.

Business Analysis: Provided functional support for the development of the ‘Reporting Portal’. Gathered and documented requirements (BRS/BRD) and led client interactions for prototype approvals.

Process Improvement: Implemented process controls and automation to streamline operations.

Recruitment & Training: Managed recruitment, mentored team members, assigned tasks, and conducted training programs to enhance team capabilities.

Senior Consultant – BI Reporting (Tableau)

CRG Solutions Pvt. Ltd.
03.2018 - 06.2018

Company Overview: CRG Solutions Pvt. Ltd. is a premier global provider of business intelligence and data analytics services, renowned for delivering cutting-edge data visualization solutions for top-tier international clients.

Reporting Structure: Directly reported to the Head – India.

Project: Reliance Jio Infocomm Limited (Ranks among the top global telecoms for 4G coverage)

Key Responsibilities:

Dashboard Development: Designed, developed, and published Tableau Dashboards in a server environment, enhancing data visualization and accessibility.

Requirements Gathering: Collaborated with stakeholders to gather requirements and achieve business consensus for dashboard design; worked with IT teams to create custom and aggregated data sources.

Quality Assurance: Conducted thorough quality checks and user acceptance testing (UAT) to ensure dashboard accuracy and functionality.

Testing and Documentation: Formulated test strategies for reports and data sources; updated and reviewed technical documentation for published reports.

Senior Executive - Global Internal Audit

CG Power and Industrial Solutions Ltd.
02.2012 - 03.2018

Company Overview: CG Power and Industrial Solutions Ltd., formerly Crompton Greaves Ltd., is a global leading company in power and industrial equipment.

Reporting Structure: Directly reported to the Global Internal Audit Head.

Simultaneously Performed 3 Roles: (i) Data Analytics, Automation & Reporting (Feb’12 – Mar’18); (ii) Internal Auditing (Feb’12 – Mar’18); (iii) Business Management Support (Feb’12 – Mar’18) & Unit HR (Feb’12 – Jun’16)

Key Responsibilities:

Data Analysis & Reporting: Analyzed data for audit planning, budgeting, and customized reporting.

Audit Automation: Actively involved in Internal Audit Automation project, customizing SAP reports for continuous auditing & monitoring, created standard templates for Key Audit Strategies like planning, tracking, rating, resource allocation, Budget, initiatives, Board meeting presentations

Process Improvement: Created master records and process manuals; acted as the global SPOC for internally developed audit software for ‘Self-Assessment’, involved in implementation and process automation.

Audit Execution: Evaluated audit responses, managed open issues & reports for Audit Committee/ Board meetings.

Documentation: Developed SOPs, checklists, and standard templates; collaborated with auditors, consultants, and strategic units on compliance and risk management.

Custodian Role: Managed fraud investigations, whistleblower reports, and confidential correspondence.

Communication: Handled crucial internal & external communication for Global Internal Audit department.

Human Resource: Responsible for HR policy implementation & communication. Handled recruitment, employee engagement, training, reward, day-to-day HR operations and HR database

Vendor & Travel Management: Managed vendors, contracts, procurement, and reimbursement claims.

Awards & Recognition: Recognized with “Auditor of the Month” and “Trailblazer of the Quarter” awards.

Senior Accountant

Aditya Birla Minacs BPO
10.2011 - 02.2012

Client Support Specialist (Indirect Taxes)

Ernst and Young Pvt. Ltd.
01.2010 - 04.2010

Article Assistant

02.2007 - 12.2009

Education

MBA - Executive MBA Specialization in Business Analytics

Narsee Monjee Institute of Management StudiesNMIMS
Mumbai, India
07-2021

Bachelor of Arts -

Institute of Chartered Accountant of India (ICAI)
11-2006

Skills

    Core Competencies

    People/Process /Project Management

    Cross Functional Team Leadership

    Data Governance; Data Stewardship

    Data Management; Data Quality

    Chief Data Office; Quality Assurance

    Data Management / Remediation

    Data Strategy; Data Integration

    Business Analytics

    Visualization; Business Intelligence

    Artificial Intelligence & Machine Learning – Risk, Ethics & Governance

    Agile, Scrum

    Requirement Gathering & Analysis

    Automation; Process Enhancement

    Process design & Transformation

    Reporting & Documentation

    Stakeholder Management

    Financial planning & Budgeting

    Strategy & Business Management

    Vendor & Contract Management

    Soft Skills

    Team Building; Change Agent;

    Collaborator; Communicator; Planner; Thinker; Innovator

    IT Skills

    Python, Tableau, Visualization, SQL, MS Access, VBA, Macros, Advanced Excel, Business Analytics, Share Point, SAP

    Agile, Scrum, JIRA, Kanban Board

    Trained on - R Analytics and SAS

Additional Information

Profile Heading: Project Management | People Management | Business Analyst | Data Quality & Governance| AI & ML - Risk, Ethics & Governance | Data Analytics | Data Visualization | Business Intelligence | Process Design | Finance Transformation | Digital Transformation | Agile | Scrum

Functions worked in: Information Technology; Chief Data Office (CDO); Internal Audit, Risk & Compliance; Accounting & Finance; Strategy & Business Management; Operations; Human Resource

Industry Exposure: Banking and Financial Services, Information Technology, Consulting, Big 4, Pharmaceuticals, Telecommunications, Power, Manufacturing

Timeline

-

Career Break
12.2024 - Current

Global Finance Data Operations and Master Data Management Governance Lead

Haleon (On Payroll of Manpower Group)
03.2024 - 11.2024

Assistant Vice President (AVP), Data Books & Records Reporting Execution / Data Remediation Lead Consent Order

Citicorp Services India Pvt. Ltd.
07.2022 - 02.2024

Manager – Data Driven Finance, Risk & Compliance

Capgemini Invent
05.2021 - 07.2022

Assistant Vice President (AVP) – Business Analyst for Global Team – Compliance MI, Risk & Compliance & Strategic Initiatives, Chief Data Office India (CDO)

Credit Suisse (On Payroll of On Demand Agility
06.2020 - 05.2021

Career Break

-
04.2020 - 05.2020

Associate

JPMorgan Chase & Co
06.2019 - 03.2020

Career Break

-
01.2019 - 05.2019

Process Head & Business Analyst - Reporting

NSEIT
07.2018 - 12.2018

Senior Consultant – BI Reporting (Tableau)

CRG Solutions Pvt. Ltd.
03.2018 - 06.2018

Senior Executive - Global Internal Audit

CG Power and Industrial Solutions Ltd.
02.2012 - 03.2018

Senior Accountant

Aditya Birla Minacs BPO
10.2011 - 02.2012

Client Support Specialist (Indirect Taxes)

Ernst and Young Pvt. Ltd.
01.2010 - 04.2010

Article Assistant

02.2007 - 12.2009

MBA - Executive MBA Specialization in Business Analytics

Narsee Monjee Institute of Management StudiesNMIMS

Bachelor of Arts -

Institute of Chartered Accountant of India (ICAI)
SHITAL MAHADIK