Shital Narkar
Underwriting Renewal & Retention
Mumbai
Summary
With a focus on underwriting and renewal retention, I bring a wealth of experience and expertise to the insurance industry. Over the years, I've demonstrated a keen ability to assess risks, analyze policies, and drive renewal success through strategic client engagement. My dedication to delivering tailored solutions, coupled with a track record of exceeding retention targets, underscores my commitment to excellence in underwriting and client relationship management.
Overview
19
19
years of professional experience
2
2
Languages
Work History
CHIEF MANAGER – RENEWAL AND RETENTIONS
Unilight Insurance Brokers Pvt. Ltd
03.2017 - Current
- Underwriting and retention of all types of Business proposals
- Review and understand the insurance requirements, recommendation of improvement /betterment in coverages of policy
- Preparing Quotations, broker slips & floating RFQs, approach various insurance companies for obtaining competitive quotes
- Preparing Quote Comparative Analysis Report with complete terms and conditions
- Follow up with the insurance company for issue of the policy documents and hand over to the client
- Ensure all documents are filed manually and entry made in SAIBA immediately after business is closed and cheque is received
- Post Placement coordination with insurer, scrutinizing policies and get the endorsement done for all the necessary correction
- Building and maintaining ongoing relationships coordination with clients, Insurance companies, & TPA
- Taking care of complete insurance portfolio of the existing corporate client – servicing, retention
- Maintaining renewal reminders and seek for best proposals from insurers ensure timely renewal placements
- Responsible for basic claims handlings – Intimation to Insurance Company, Coordination with surveyor and insured
- Developed systems and procedures to optimise efficiency and quality
- Implemented effective customer service procedures to encourage positive feedback
- Served as mentor to junior team members
- Built and maintained loyal, long-term customer relationships through effective account management and rapport building.
BUSINESS DEVELOPMENT MANAGER
IFFCO TOKYO General Insurance Co Ltd
04.2008 - 04.2010
- Identify and develop processes/procedures/support for intermediaries to meet objective on market share, relationship and reputation
- Underwriting & technical support to direct sales team
- Retention & development of commercial client, account manager of commercial clients
- Coordination with brokers and Agents
- Development and Retention of franchisees/corporate agents
- Database Management- Renewals/MIS/ Portfolio Analysis
- Created short-term and long-term goals for business team to achieve objectives
- Managed escalated client enquiries with exceptional professionalism and enthusiasm to maintain trust and reliability.
CLAIMS COORDINATOR
IFFCO TOKYO General Insurance Co Ltd
03.2005 - 03.2008
- Collecting information about claim form insured for deputation of surveyor
- Deputing the surveyor with co-ordination with corporate office
- Co-ordination with surveyor and insured for finalization of survey report
- Co-ordination with corporate office for settlement of claims
- Preparation & submission of MIS for each month on regular basis
- Preparation of client portfolio
- Maintaining & updating database for all insured including details of the claim
- Regular Servicing of insured thereby maintaining good rapport with the insured
- Exclusive use of P400 for claims
- Document tracking & Control
- Received correspondence from claimants, verified insurance coverage and arranged assistance to meet clients' needs, exceeding performance targets.
Education
Licentiate - Insurance
IRDA
Mumbai, MH 01.2005 -
Bachelor of Commerce - BCom
Nagindas Khandwala Collage of Commerce and Arts.
Mumbai, MH 01.2004 - undefined
Skills
Customer Relations
Accomplishments
Successfully managed the renewal process for over 500 corporate policies, ensuring the timely delivery of quotations and policies to clients
Timeline
CHIEF MANAGER – RENEWAL AND RETENTIONS
Unilight Insurance Brokers Pvt. Ltd
03.2017 - Current
BUSINESS DEVELOPMENT MANAGER
IFFCO TOKYO General Insurance Co Ltd
04.2008 - 04.2010
CLAIMS COORDINATOR
IFFCO TOKYO General Insurance Co Ltd
03.2005 - 03.2008
Licentiate - Insurance
IRDA
01.2005 -
Bachelor of Commerce - BCom
Nagindas Khandwala Collage of Commerce and Arts.
01.2004 - undefined
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