Shital Shirke

Website Management: Product Management: Inventory Management: Order Fulfillment: Customer Service: Payment Processing: Security and Fraud Prevention: Website Analytics: Marketing and Promotions: Data Collection: Logistics Coordinator: Accounts Coordinator:

Listing Management:

• Manage product listings across all categories and brands, including handbags, Watches, Jewellery, and Food.
• Ensure all listings are accurate, up-to-date, and optimized for search and conversion.

Content Development:

• Write compelling and informative product descriptions and content.
• Build A+ content to enhance the product detail pages and improve customer engagement.

Inventory Management:

• Ensure smooth inventory flow across all ecommerce portals.
• Align inventories for ecommerce as per Ecommerce Rate of Sale (ROS) to maintain optimal stock levels.
• Maintain cover to avoid out-of-stock (OOS) situations.

Sales Analysis:

• Conduct detailed sales analysis portal-wise and brand-wise.
• Monitor and report on Average Selling Prices (ASPs), return rates, and product ratings & reviews.
• Tracked orders and notified customers of status or potential delays.

Campaign Management:

• Identify the right products for marketing campaigns.
• Collaborate with the marketing team to design and execute effective campaigns.
• Review Return on Investment (ROI) on marketing spends and provide insights for improvement.

Purchase Order Processing:

• Process Purchase Orders (POs) for Online Retail (OR) buyers.
• Follow up on payments to ensure timely processing.

Website Management:

• Managing our website www.approvedclub.com and e-commerce marketplaces like Amazon, Flipkart, Ajio, etc. in India.
• Regularly update and manage website content, including text, images, and multimedia, to ensure accuracy, relevance, and engagement.

Accounts Coordinator:

• Record each e-commerce sale in accounting software, including order details, and reconcile with payments from various gateways to ensure accuracy.
• Calculate applicable taxes on each sale and record them in accounts to ensure compliance with tax regulations.
• Track and adjust sales and inventory records for returns, refunds, and chargebacks.
• Account for platform fees and related expenses to determine the net revenue and true cost of sales.
• Generate periodic sales reports and regularly audit records to ensure accuracy and compliance with accounting standards.

Logistics Management:

• Maintain optimal inventory levels through real-time tracking, minimizing stockouts and overstocking, and ensuring products are readily available for dispatch.
• Partner with reliable carriers, choose appropriate shipping methods, and monitor delivery performance to ensure timely and cost-effective delivery.
• Ensure efficient and accurate order processing, picking, packing, and timely shipping to meet customer expectations.

• Optimized data collection procedures and generated reports on a weekly, monthly, andquarterly basis- Used advanced Microsoft Excel to create pivot tables, used VLOOKUP, and other Excelfunctions- Conducted reports for implementation of marketing strategies- Regular Client communication to ensure the client demand and requirement fulfill as perdefine TAT policy
• Processing confidential data and information according to guidelines
• Managing and designing the reporting environment, including data sources, security, andmetadata
• Proposed solutions to improve system efficiencies and reduce total expenses- Organize the team meeting to update the task and client information to each member andtask the regular update of work progression from each member
• Analyze the current online ecommerce current and upcoming product and provide details toclient- Work on metadata of the product which ease consumer for purchasing the product- Presented findings and data to team to improve strategies and operations- Review the team member productivity and providing the task list to team member and ensurethe work done in timely manner.