SHITAL Dattatray TATE
Branch Manager
Aurangabad
Summary
Dynamic Barcha Manager at ICICI Prudential Life Insurance, adept at driving operational excellence and enhancing customer satisfaction. Proven track record in strategic planning and team leadership, successfully managing budgets and mentoring staff to exceed performance targets. Skilled in financial management and relationship building, fostering a motivated and productive workforce.
Overview
1
1
Language
Work History
Barcha Manager Banking/insurance
Icici Prudential Life Insurance
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Managed senior-level personnel working in marketing and sales capacities.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Developed detailed plans based on broad guidance and direction.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Education
Bachelor Of Arts - Arts
Baheji Smarakvidaylay
Basmat Skills
Team leadership
Operations management
Strategic planning
Decision-making
Time management
Performance management
Workforce management
Staff development
Customer service
Financial management
Business development
Marketing
Business administration
Staff management
Relationship building
Contract management
Policy implementation
Cross-functional teamwork
Project planning
Business planning
Sales management
Complex Problem-solving
Performance evaluations
Product management
Sales techniques
Key performance indicators
Problem-solving
Positive attitude
Self motivation
Team building
Excellent communication
Team development
Organizational skills
Analytical skills
Training and development
Attention to detail
Additional Information
Yers on yar best achievement performance award.
All contest achievement
Timeline
Barcha Manager Banking/insurance
Icici Prudential Life Insurance
Bachelor Of Arts - Arts
Baheji Smarakvidaylay