Shiv Guha
P.O. BARISHA,WB
Summary
I want to remain a student throughout life, always striving to learn new things in the organization. With penchant for knowledge I desire to gain proficiency primarily in the field of sales and marketing. I wish to work with the organization whose culture provides scope for growth, professionally as well as personally along with the organization’s success and growth.
SKILL OFFERED
Seasoned Business Development Manager, acknowledged for well-defined understanding of the business-technology interface and capacity to identify and align clients’ emerging technology needs with services.
Proven ability to successfully analyze an organization's critical business requirements, identify deficiencies and potential opportunities, and develop innovative and cost-effective solutions for enhancing competitiveness, increasing revenues, and improving customer service
Self-motivated, Result-driven professional with good experience in working with medium/large teams. Systematic approach, quick adaptability to new technologies. Excellent Communication, Presentation & Documentation Skill. Training, guiding and motivating a medium to large sized teams toward successful execution of business development activity.
Accomplished Manager successful orchestrating operations and leading employees.
Robust background encompassing problem resolution, business development and customer relations.
Thrives in competitive markets with unsurpassed drive, passion and commitment to exceeding expectations in customer satisfaction, revenue and cost controls.
Overview
1
1
Language
5
5
years of post-secondary education
20
20
years of professional experience
Work History
Business Development Manager
WeP Digital Services Limited
06.2017 - Current
- Consulted with product development teams to enhance products based on customer interest data.
- Created reports and presentations detailing business development activities.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Negotiated, prepared and signed contracts with clients.
- Performed research to uncover potential target areas, markets and industries.
- Applied strategic negotiation and sales closing skills to bring in [Number] new accounts over [Timeframe].
- Researched and identified opportunities for account growth, account penetration and market expansion.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Organized and oversaw solid business portfolio bringing in [Number]% of revenue objective in [Number] years.
- Applied consultative selling techniques to prospect senior management to close business.
- Uncovered and qualified prospects and sales opportunities in targeted markets using external resources.
- Compiled product, market and customer data to generate informed sales and profit projections.
- Reached out to potential customers via telephone, email and in-person inquiries.
- Prospected [Number] new weekly leads with diverse strategies, including cold calling, site visits and customer referrals.
- Worked with existing customers to increase purchases of products and services.
Manager- Business Development
ISmart Business Solutions Private Limited
05.2016 - 04.2017
- Responsible for new business development and business development planning.
- In charge of entire Easter Region including Nepal and Bhutan.
- Responsible for marketing and sales of company’s ERP solution for Agriculture sector, HARVEST Webon.
- Prospect for potential new clients and turn this into increased business Analyzing product features for catering to new domains.
- Ensure corrective and preventive actions.
- Necessary co-ordination with other departments in organization.
- Manage department activities.
- Identify and follow up prospects.
- Reached out to more than 150 Tea Companies across Eastern Region
- Presentation of ERP Product to potential prospects.
- Preparation of Commercial Proposals, related Documents, PowerPoint.
- Create weekly/monthly forecasts on revenue/target management and end of month reports on revenue and market performance.
- Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.
- Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels.
- Identify opportunities for campaigns, services, and distribution channels that will lead to increase in sales.
- Presentations, Demo kits etc.
- Using knowledge of market and competitors, identify and develop company’s unique selling propositions and differentiators.
- Acquire Channel Partners for organization from Eastern Region.
Business Development Manager
Corelynx Solutions Private Limited
10.2013 - 05.2016
- Responsible for marketing and sales of company’s flagship product Converge Hub, cloud based CRM solution.
- Prospect for potential new clients and turn this into increased business.
- Represent organization in International Trade Fair held at Milan Mela in 2013 and promote Converge Hub, CRM solution of company.
- Promote and market software development & mobile application development capabilities of organization.
- Maximizing networking opportunities and regularly using conferences, events and trade shows to increase awareness and develop further network of contacts.
- Acquire Channel Partners for organization on Pan – India basis.
- Responsible for providing support and training to clients ( India, USA, Africa, Australia) using ConvergeHub.
Country Manager
TSG Global Services Ltd.
08.2011 - 09.2013
- Maintain and develop strong long‐term relationships with existing customers like Wipro, HP India, PwC, Deloitte, Century Ply, Graphite India, Spencer’s etc.
- Identifying new customers and close new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
- Responsible for generating business for various IT services like web application development, mobile application development, IT infrastructure support, ERP application support and IT manpower outsourcing.
- Develop strong long term relationships with the new customers like Oracle India, Linde Group, Vesuvius, CMC Ltd., KPMG etc.
- Using marketing research analysis of data develop and implement a marketing plan.
- Carry out a customer review as part of the marketing plan and lead the pan India team of Area Managers and Business Development Executives.
- As part of the market research be aware of and build up competitor analysis information.
- Identify and develop strong long term relationships with funders so that we are successful in gaining funds from them.
- Work with the senior management team to create and implement an agreed model of business development.
- Work with the senior management team to develop a set of performance indicators to measure the impact our actions have on our clients.
- Coordinate with Program Managers/Business Managers of clients and successfully executing pan India Government Projects.
- Study, analyze and work on National Tenders and accordingly submit proposals for the same.
- Responsible for starting off International Business and involved in setting up operations in USA, UK and Middle East.
- Responsible for submission of Invoices and obtaining payment from clients.
- Devised promotional and advertising plans to enhance product positioning and global brand marketing development
- Recruited, trained and coached 5-member team to support company growth
Program Manager
Zinfi Software
09.2010 - 07.2011
- Responsible for program management and execution of campaigns involving major IT industries like Oracle, CA, IBM, Novell and SonicWALL.
- Responsible for Channel Partner recruitment and business development for major US based IT clients.
- Involved in setting up and running of campaigns as per requirements of clients
- Maintain continuous alignment of program scope with strategic business objectives, and make recommendations to modify program to enhance effectiveness toward business result or strategic intent.
- Involved with client communication/corporate communication (phone and email) and keeping them abreast of developments and progress of campaign with help of daily and weekly reports.
- Conducting presentations to clients and explaining them entire functioning of our software platform.
- Responsible for handling of technical logistics involved in presentation given by a client to its customers.
- Responsible for training sales/telemarketing team about usage of CRM.
- Responsible for successful conclusion of a campaign and achieving SLA as per client’s requirements.
- Developing wrap up report at end of campaign and provide analytical intelligence to clients to help them strategize their marketing approach in future.
- Sending out invoices to clients, keeping track of payment coming in from clients and accordingly follow up with them.
- Directed 5 simultaneous projects to boost business opportunities by 25%
- Pitched and built new programming strategies and one-off feature shows to boost audience interests and diversify offerings
Senior Team Leader
Zinfi Software
07.2009 - 12.2009
- Responsibilities included training and developing new hires and guiding them through the entire campaign process.
- Assisted the Program Manager in the laying out the Project Plan and ensuring the sales/telemarketing team adheres to the process guidelines during the execution of a campaign.
- Was promoted to Leader Sales & Marketing in 05 months on account of introducing initiatives in the process flow, which ensured retention of successful clients like IBM.
- Conducted team member meetings and updated members on best practices and continuing expectations
Team Leader
Zinfi Software
12.2008 - 06.2009
- Responsibilities included leading a team of 15 to 20 dialers and ensuring the campaign SLA is met.
- Was promoted to Senior Team Leader in 07 months because of a successful track record in execution of campaigns and helping in retention of high profile clients like Oracle.
- Built strong relationships with customers through positive attitude and attentive response
Senior Executive
Zinfi Software
03.2008 - 11.2008
- Responsibilities included dialing out in a B2B process and marketing and selling IT products across USA.
- Was promoted to Team Leader in 08 months due to excellent performance and initiative in improving the entire process flow.
Team Leader
Vishnu Solutions
07.2007 - 02.2008
- Responsibilities included leading a team of 50 to 60 dialers and ensuring the campaign targets are successfully met.
- Interacting with clients on a regular basis and ensuring the connectivity rate of the campaign remains at an optimum.
- Ensuring the business returns from the campaigns is at a premium and maintain the successful continuity of a campaign.
Senior Campaign Coordinator
Vishnu Solutions
10.2006 - 06.2007
- Responsibilities included dialing out in a B2C process (One Stop Phone Shop) and selling mobile phones across UK.
- Generated the maximum number of sales for 5 consecutive months.
- Handled the responsibility of dialing out in the pilot batch of the first B2B campaign (XLN Telecom) in UK process.
Campaign Coordinator
Vishnu Solutions
11.2005 - 09.2006
- Responsibilities included dialing out in a B2C process (One Stop Phone Shop) and selling mobile phones across UK.
- Generated the maximum number of sales for 5 consecutive months.
Naval Officer
SHIPPING CORPORATION OF INDIA LTD
05.2000 - 09.2005
Education
B.A. - Arts
07.2013 - 05.2016
Higher Secondary H.S -
06.1997 - 04.1999
Skills
Business Development
undefinedTimeline
Business Development Manager - WeP Digital Services Limited
06.2017 - Current
Manager- Business Development - ISmart Business Solutions Private Limited
05.2016 - 04.2017
Business Development Manager - Corelynx Solutions Private Limited
10.2013 - 05.2016
C.V.Raman Universtity - B.A., Arts
07.2013 - 05.2016
Country Manager - TSG Global Services Ltd.
08.2011 - 09.2013
Program Manager - Zinfi Software
09.2010 - 07.2011
Senior Team Leader - Zinfi Software
07.2009 - 12.2009
Team Leader - Zinfi Software
12.2008 - 06.2009
Senior Executive - Zinfi Software
03.2008 - 11.2008
Team Leader - Vishnu Solutions
07.2007 - 02.2008
Senior Campaign Coordinator - Vishnu Solutions
10.2006 - 06.2007
Campaign Coordinator - Vishnu Solutions
11.2005 - 09.2006
Naval Officer - SHIPPING CORPORATION OF INDIA LTD
05.2000 - 09.2005
National High School - Higher Secondary H.S,
06.1997 - 04.1999
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