Shiv Raj
Chhattisgarh
Summary
Motivated Banking Assistant with proven customer service and computation skills. Friendly worker happily assists customers by handling deposits and check payments while addressing questions and concerns. Prepares individualized products and loan packages that meet customer needs. Supportive Banking Assistant with extensive bank telling and financial experience. Organized team member assists banking personnel by organizing, filing, and checking bank documents and statements thoroughly. Committed to promoting and cross-selling banking products and services to customers. Skilled Banking Assistant with background in providing comprehensive support for banking operations. Demonstrated abilities in customer service, cash management, and routine operational tasks. Notable strengths include problem-solving skills, data entry accuracy, and strong communication. Previous roles have seen improvements in efficiency of daily banking processes and increased customer satisfaction. Accuracy-focused banking professional experienced in cash handling, transaction management and fraud prevention. Promotes bank products and services to drive revenue and customer loyalty. Persuasive communicator analytical in solving customers' problems. Reliable teller with experience in fast-paced financial environments, skilled in handling transactions accurately and efficiently. Possess strong mathematical skills, customer service orientation, and adeptness in using banking software. Known for improving transaction processing times and enhancing customer satisfaction through prompt service.
Overview
1
1
year of professional experience
Work History
Banking Assistant
bank of baroda
Rajim
06.2023 - Current
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Coordinated travel arrangements for staff members, including making reservations for flights or hotels.
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Assisted with special projects as needed by researching information on the internet or through other sources.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
- Maintained an organized filing system of paper documents and electronic files.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Monitored office expenses and submitted purchase requests.
- Facilitated communication within the office and with external partners.
- Answered and directed phone calls to appropriate staff members.
- Supported bookkeeping tasks such as invoicing and expense tracking.
- Organized and scheduled meetings and appointments for management.
- Ordered office supplies and managed inventory to ensure a well-stocked office.
- Managed daily office operations and maintained a clean and efficient workspace.
- Maintained filing systems, both electronic and physical, for easy document retrieval.
- Conducted data entry tasks with a high level of accuracy and efficiency.
- Handled incoming and outgoing mail and packages, including preparation for shipping.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Answered telephones, directed calls, and took messages.
- Delivered messages and ran errands.
- Completed and mailed contracts, invoices or checks.
- Troubleshot office equipment, computer hardware and software issues.
- Monitored and directed work of lower-level clerks.
- Coordinated travel arrangements for office personnel.
Education
B Com - Accounting And Finance,Banking
Lions Higher Sec School
Korba,tp Nagar,chhattisgarh08-2009
Skills
- Tax knowledge
- Teller transactions
- Financial Planning
- Account Servicing
- Banking regulations
- Transaction Processing
- Cash Handling
- Fee Calculations
- Payment Processing
- Data Entry
- Signature Verification
- New Account Setup
- Cash Drawer Reconciliation
- Attention to Detail
- Strong sense of banking ethics
- Problem-Solving
- Problem-solving abilities
- Customer service excellence
- Excellent communication skills
- Written Communication
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Timeline
Banking Assistant
bank of baroda
06.2023 - Current
B Com - Accounting And Finance,Banking
Lions Higher Sec School
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