Shiv Sikarwar
Agra
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere. I am an enthusiastic self motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative.
Overview
6
6
years of professional experience
Work History
Guest Service Associate
ITC Narmada, A Luxury Collection Hotel
Ahmedabad
11.2023 - Current
Food Station Runner
FIFA WORLD CUP 2022 / Mekdam Tech Renaissance JV Trading & Services
Doha
10.2022 - 12.2022
- Doing mise en place necessary for his station.
- Setting up the sideboards with required items.
- Explaining menu items if required.
- Serve the food to the guest.
Food & Beverage Agent
Hilton Goa Resort
Goa
12.2021 - 06.2022
Guest Service Associate
Howard Plaza (The Fern)
Agra
05.2020 - 10.2021
Guest Service Attendant
Taj Hotel & Convention Centre
Agra
09.2019 - 06.2020
On Job Trainee
The Fern Surya Resort
Dharampur, HP
01.2019 - 07.2019
Internship
Radisson Blu
Agra
06.2018 - 12.2018
- Report for briefing, Well groomed.
- Collect, clean, polish and stack cutlery, crockery and glassware at the sideboard.
- Replenish water jugs and ice buckets.
- Check non available items from the kitchen and bar.
- Provide assistance to steward during service.
- Replenish water goblets of guests.
- Independently conduct service if required.
Education
Diploma in Hospitality Management -
UEI Global Institute
Agra, India, India09.2018
Bechlor of Science -
Dr. BR Ambedkar University
Agra, India, India07.2015
Senior Secondary School -
M S Inter College
Agra, India, IndiaHigher Secondary School -
M S Inter College
Agra, India, IndiaSkills
- Microsoft Office
- Microsoft Word
- Microsoft Powerpoint
- Microsoft Excel
- Gmail
- Skype
- Zoom
- Social Media
- Google Drive
Strength
- Active Listening
- Communication
- Responsibility
- Positivity
- Motivation
- Team Work
- POS System Expertise
- Time Management
Personal Information
- Date of Birth: 10/26/1993
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Hobbies and Interests
- Traveling
- Cricket
- Music
Languages
- Hindi
- English
Achievements
- I have completed basic Food Safety Training from Fostac with a recognised certificate.
- Got an opportunity to be a part of serving Kerala Blaster football players during Indian Super League.
- I got the opportunity to serve the IPL teams Mumbai Indians, Kolkata Knight Riders and Chennai Super Kings.
Extracurricular Activity
- Volunteer Work
- Drawing
- Sports
Disclaimer
I hereby declare that all the statements given above are correct and true or behalf of my knowledge. If a chance is given to me, I am sure that I will do best towards my work and conduct.
References
References available upon request.
Timeline
Guest Service Associate
ITC Narmada, A Luxury Collection Hotel
11.2023 - Current
Food Station Runner
FIFA WORLD CUP 2022 / Mekdam Tech Renaissance JV Trading & Services
10.2022 - 12.2022
Food & Beverage Agent
Hilton Goa Resort
12.2021 - 06.2022
Guest Service Associate
Howard Plaza (The Fern)
05.2020 - 10.2021
Guest Service Attendant
Taj Hotel & Convention Centre
09.2019 - 06.2020
On Job Trainee
The Fern Surya Resort
01.2019 - 07.2019
Internship
Radisson Blu
06.2018 - 12.2018
Diploma in Hospitality Management -
UEI Global Institute
Bechlor of Science -
Dr. BR Ambedkar University
Senior Secondary School -
M S Inter College
Higher Secondary School -
M S Inter College
Similar Profiles
Ananya SahariaAnanya Saharia
Intern at ITC Maurya, A Luxury Collection Hotel, New DelhiIntern at ITC Maurya, A Luxury Collection Hotel, New Delhi
PRANAY MADIWALPRANAY MADIWAL
FOOD AND BEVERAGE SUPERVISOR at ITC Grand Goa, A Luxury Collection Resort And SpaFOOD AND BEVERAGE SUPERVISOR at ITC Grand Goa, A Luxury Collection Resort And Spa
Akshat YadavAkshat Yadav
Reservation Sales Associate at Praxis services PVT. LTD (Luxury collection hotels ITC)Reservation Sales Associate at Praxis services PVT. LTD (Luxury collection hotels ITC)