Shiv Sikarwar
Agra
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere. I am an enthusiastic self motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative.
Overview
6
6
years of professional experience
Work History
Guest Service Associate
ITC Narmada, A Luxury Collection Hotel
Ahmedabad
2023.11 - Current
Food Station Runner
FIFA WORLD CUP 2022 / Mekdam Tech Renaissance JV Trading & Services
Doha
2022.10 - 2022.12
- Doing mise en place necessary for his station.
- Setting up the sideboards with required items.
- Explaining menu items if required.
- Serve the food to the guest.
Food & Beverage Agent
Hilton Goa Resort
Goa
2021.12 - 2022.06
Guest Service Associate
Howard Plaza (The Fern)
Agra
2020.05 - 2021.10
Guest Service Attendant
Taj Hotel & Convention Centre
Agra
2019.09 - 2020.06
On Job Trainee
The Fern Surya Resort
Dharampur, HP
2019.01 - 2019.07
Internship
Radisson Blu
Agra
2018.06 - 2018.12
- Report for briefing, Well groomed.
- Collect, clean, polish and stack cutlery, crockery and glassware at the sideboard.
- Replenish water jugs and ice buckets.
- Check non available items from the kitchen and bar.
- Provide assistance to steward during service.
- Replenish water goblets of guests.
- Independently conduct service if required.
Education
Diploma in Hospitality Management -
UEI Global Institute
Agra, India, India09.2018
Bechlor of Science -
Dr. BR Ambedkar University
Agra, India, India07.2015
Senior Secondary School -
M S Inter College
Agra, India, IndiaHigher Secondary School -
M S Inter College
Agra, India, IndiaSkills
- Microsoft Office
- Microsoft Word
- Microsoft Powerpoint
- Microsoft Excel
- Gmail
- Skype
- Zoom
- Social Media
- Google Drive
Strength
- Active Listening
- Communication
- Responsibility
- Positivity
- Motivation
- Team Work
- POS System Expertise
- Time Management
Personal Information
- Date of Birth: 10/26/1993
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Hobbies and Interests
- Traveling
- Cricket
- Music
Languages
- Hindi
- English
Achievements
- I have completed basic Food Safety Training from Fostac with a recognised certificate.
- Got an opportunity to be a part of serving Kerala Blaster football players during Indian Super League.
- I got the opportunity to serve the IPL teams Mumbai Indians, Kolkata Knight Riders and Chennai Super Kings.
Extracurricular Activity
- Volunteer Work
- Drawing
- Sports
Disclaimer
I hereby declare that all the statements given above are correct and true or behalf of my knowledge. If a chance is given to me, I am sure that I will do best towards my work and conduct.
References
References available upon request.
Timeline
Guest Service Associate
ITC Narmada, A Luxury Collection Hotel
2023.11 - Current
Food Station Runner
FIFA WORLD CUP 2022 / Mekdam Tech Renaissance JV Trading & Services
2022.10 - 2022.12
Food & Beverage Agent
Hilton Goa Resort
2021.12 - 2022.06
Guest Service Associate
Howard Plaza (The Fern)
2020.05 - 2021.10
Guest Service Attendant
Taj Hotel & Convention Centre
2019.09 - 2020.06
On Job Trainee
The Fern Surya Resort
2019.01 - 2019.07
Internship
Radisson Blu
2018.06 - 2018.12
Diploma in Hospitality Management -
UEI Global Institute
Bechlor of Science -
Dr. BR Ambedkar University
Senior Secondary School -
M S Inter College
Higher Secondary School -
M S Inter College
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