Shiv Vyas
MBA In Sales & Digital Marketing
Ahmedabad
Summary
Dynamic Key Account Manager with 11 years' experience and a strong background playing a vital role in the development, management, growth and retention of key accounts for a wide range of organizations. Service-centric leader dedicated to fueling revenues, enhancing client experience and achieving top brand loyalty. Highly adept in performing within high-pressure and deadline-driven environments, driving full sales lifecycles with focus on territory expansion. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.
Overview
11
11
years of professional experience
7
7
years of post-secondary education
7
7
Certificates
3
3
Languages
Work History
Key Accounts Manager
Saurashtra Cement Limited
Ahmedabad
04.2013 - Current
- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Tracked and analyzed profitability and key metrics of pricing & logistic viability establishment to improve overall profitability and bring in new clientele.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
- Developed and rolled out new policies designed to bolster productivity and reduce overall costs.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Communicated well with broad range of professionals to promote my cement brand.
- Developed loyal customer base and long-lasting business connections with KEY CUSTOMERS.
- Maintained high leadership standards for staff, continually leading by example for best-in-class work in customer retention.
- Achieved consumer trust and confidence by displaying professional manner that was compelling, convincing, and composed.
- Cultivated long-lasting connections with clients by excellent communication and prompt response, resulting in long-term customer loyalty and increase in clientele.
- Met with existing clients to discuss current services and increase sales prospects.
- Obtained high-value accounts by consultative selling, excellent customer solutions, and promotion of attractive commercial possibilities.
- Analyzed key competitors to respond to competitive threats.
- Created sales forecasts to target daily, monthly, and yearly objectives.
- Maintained current knowledge of evolving changes in marketplace.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Contributed to team objectives in fast-paced environment.
- Exceptional computer skills.
Technical Officer (Concrete QA/QC)
RMC Ready-mix India Pvt Ltd
Ahmedabad
07.2011 - 04.2013
- Accountable for Design mix of Concrete & quality control (Technical support to customers)
- Responsible for providing Design mix to the customers with R & D
- Conducting live design mix procedures at customer’s project site to educate the importance of design mix & various testing methods for construction materials
- Resolving customer complaint up to best satisfactory level with proper documentation, without leading to any legal issues, Responsible for increasing Brand equity by conducting promotional meetings in Ahmadabad
- Develop direct business relations and provide technical assistance to all customers to ensure customer satisfaction
- Exposure in Concrete Design Mix, Co-ordination with admixture & Cement companies to execute requirements of the clients
- Quality check of Raw material as per BIS standards
- Maintaining inflow & outflow of the materials
- Quality control & Assurance of manufactured concrete at plant
- Managed company-level architecture, platform and data configuration processes and implementation protocols.
- Developed and implemented long-term strategic technological blueprint.
- Created specific finishes on poured concrete.
- Mixed, spread and patched concrete to specifications.
- Adhered to safety and reporting procedures.
- Engaged with customers and subcontractors and provided timelines for project completion.
- Maintained clean, safe worksite for team safety and to help keep projects on-track.
Education
MBA - Sales & Digital Marketing
Institute of Management Technology
Ghaziabad 03.2019 - 06.2020
B.E.Civil - Civil Engineering
Hemchandracharya North Gujarat University
Saffrony Institute Of Technology 06.2007 - 07.2011
HSC 12th Science - A Group- Maths Major
Gujarat Secondary & Higher Secondary
N V Patel Vidhyamandir 04.2006 - 03.2007
SSC10th - English Major
Gujarat Secondary Education Board, Gujarat
N V Patel Vindyamandir 03.2004 - 03.2005
Skills
Industrial concrete expertise
Certification
Entrepreneurship in Emerging Economies By HarvardX & EdX
Accomplishments
- Named "Sales person of the Year" consecutive four times in a row from 2018. 2019, 2020, 2021.
- Developed client relationships and grew total revenue by 17% year-over-year (5 Lakh MT).
- Contributed to company revenue by securing cement sales of Rs. 600 Crore in 2021-22.
- Managed a portfolio of 200 active major accounts and Rs. 50 Crore per month sales revenue.
- Handling 50,000 Mt cement sales per month from key accounts.
- Managed the Award winning sales team at Saurashtra Cement Limited.
- Promoted to Key Accounts Manager after 9 successful years in the sales department.
- Increased sales volume annually by adding 15 key clients to the Gujarat territory.
Timeline
MBA - Sales & Digital Marketing
Institute of Management Technology
03.2019 - 06.2020
Entrepreneurship in Emerging Economies By HarvardX & EdX
02-2019
Assertveness Skills by Actuate
01-2019
Value Selling by Mercuri Goldmann
10-2016
Prospecting for a lead like a pro by RAMA MUNDRA
02-2015
Building Relationships for sucess in Sales, Selling Smarter by RAMA MUNDRA
11-2014
Quality orientation for Marketing executives in Cement industry by NCB Hydrabad
06-2014
Key Accounts Manager
Saurashtra Cement Limited
04.2013 - Current
Concrete Technology General principal By Institute of Concrete Technologies
12-2012
Technical Officer (Concrete QA/QC)
RMC Ready-mix India Pvt Ltd
07.2011 - 04.2013
B.E.Civil - Civil Engineering
Hemchandracharya North Gujarat University
06.2007 - 07.2011
HSC 12th Science - A Group- Maths Major
Gujarat Secondary & Higher Secondary
04.2006 - 03.2007
SSC10th - English Major
Gujarat Secondary Education Board, Gujarat
03.2004 - 03.2005
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