Shiva Dayal

Responsible for development and management of Sales Planning and forecasting applications at SLB. These digital products are used for capturing customer activity to forecast SLB revenue and resources, evaluate SLB pricing strategies, and gather customer feedback via Voice of Customer initiatives.

• Successfully launched a new digital platform for forecasting Oil field Customer activity to get a comprehensive market outlook and SLB rig market share & achieved significant adoption among internal customers (6000 users).
• Achieved significant improvement in SLB sales forecast accuracy, resulting in better resource allocation and financial planning, enabling Sales & Operational Planning workflow.
• Launched a Global Customer relationship survey for over 2000 SLB customers as a part of customer centricity initiatives to gather and improve Customer sentiments.
• Leveraged data analytics to provide actionable insights, driving data-driven decision-making, thus enabling the sales organization.
• Maintained strong relationships with key stakeholders; Sales Organizations, Operations and Finance team, ensuring their requirements were met and expectations managed.
• Collaborated effectively with cross-functional teams, including sales, operations, and IT, to ensure alignment and successful project delivery.

• Managed the Sales Planning portfolio of multiple business systems for Customer Relationship Management, Contract Lifecycle Management, Customer Activity forecasting, Pricing and Contract Revenue Leakage.
• Involved in DevOps Processes and CI/CD implementation, new application development, Global deployment and sustaining IT applications.
• Successfully managed the budget for my portfolio, overseeing vendor management, finalizing headcount requirements for various projects, and managing licensing costs to ensure optimal resource allocation and cost efficiency.
• Involved in the training, development and career progression of technical team members (Data Scientists, Data Engineers, BI Developers, Solution Architects, Site Reliability Engineers, and Full Stack Developers).

Responsible for the execution of Directional Drilling and Logging Services for clients like ONGC and Oil India in North East region.

• Responsible for managing 4 clients and 2 Directional Drilling and Logging contracts for ONGC and Oil India generating a revenue of 6M$ annually.
• Increased the monthly revenue by 150-200k USD in initial 4-5 months by marketing in 3 nearby locations.
• Profitably managed a diverse team of 26 field engineers and 8 maintenance engineers in the North East region for delivering the services and maintenance of the assets.
• Spearheaded the DIR and DSO reduction efforts by optimizing the internal processes to expedite the monthly invoicing bringing down the DSO number from 43 days to 30 days.
• Effectively liaison with Procurement & Supply Chain, facilities team, TLM, HSE and IT function for smooth functioning of SLB field and base operations in Northeast region.

• Successfully kicked off Cairn India Integrated project in Barmer, Rajasthan for SLB Drilling and Measurements Business Unit as a Service Delivery Manager, handling Directional Drilling and Logging while Drilling (LWD) services for 4 client rigs.
• Received client appreciation for successfully drilling the longest 6in drain hole recorded at 1325m in Cairn Aishwariya Barmer Hill (ABH) project.

• Digitized the rigsite operations by setting up real time monitoring systems and enabling expert data monitoring from the Remote Operations Center.
• Played a key role in crew size reduction objectives by 25% at the rigsite for SLB Drilling and Measurements Business Unit in India.

• Secured over $8M revenue by leading 20 high-tier oil and gas projects, overcoming intricate challenges with deep water drilling and advanced surveying and logging techniques for clients including ONGC, Cairn, GSPC and Oil India.
• Expertly interpreted downhole data sets, applying real-time solutions to land wells in production zones, despite stress-induced scenarios.
• Fostered collaborative relationships with clients, vendors, and Schlumberger logistics teams, ensuring seamless operations amidst secluded locations.