Shiva Divya
Hyderabad
Summary
Results-driven Network Engineer with over 3 years of expertise in deploying and maintaining LAN and WAN infrastructure. Dedicated technology professional with a strong track record of accurately conducting system repairs and troubleshooting. Exemplary planning, project management, and communication talents ensure seamless operations and effective collaboration within cross-functional teams.
Overview
4
4
years of professional experience
Work History
System Engineer
Tech Mahindra
08.2021 - Current
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Verified compliance with applicable performance metrics and compatibility expectations.
- Maintained stability, integrity and efficient operation of information systems supporting organizational functions.
- Completed software updates and assessed security patches for optimized computer use.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
- Resolved issues related to operational components for LAN, WAN and voice systems.
- Implemented networking and server changes to meet client needs.
Education
Bachelor of Technology - Computer Science
DRKIST
Hyderabad11-2020
Intermediate - MPC
Sri Chaitanya Junior College
Hyderabad, India03-2016
SSC -
Rao’s High School
Hyderabad, India03-2014
Skills
- Network Device Management
- Wireless networking support
- Network security
- Network Monitoring Tools
- LAN switching technologies
- Network Design and Implementation
- Firewall Configuration and Management
- Documentation and Reporting
- Excellent Communication and Collaboration
Disclaimer
I hereby declare that all the information furnished above is true and correct to the best of my knowledge and belief.
Languages
English
Advanced (C1)
Hindi
Intermediate (B1)
Telugu
Bilingual or Proficient (C2)
Timeline
System Engineer
Tech Mahindra
08.2021 - Current
Bachelor of Technology - Computer Science
DRKIST
Intermediate - MPC
Sri Chaitanya Junior College
SSC -
Rao’s High School
Similar Profiles
Hemanth Kumar BangaruHemanth Kumar Bangaru
Team Lead at Tech Mahindra, Tech Mahindra Pvt LtdTeam Lead at Tech Mahindra, Tech Mahindra Pvt Ltd
SHASHI SHARMASHASHI SHARMA
Senior Software Test Engineer at Comviva Mahindra (A Tech Mahindra Company)Senior Software Test Engineer at Comviva Mahindra (A Tech Mahindra Company)
Ravi Ranjan OjhaRavi Ranjan Ojha
Lead Software Developer at Tech MahindraLead Software Developer at Tech Mahindra