Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shiva Gupta

Lucknow Uttar Pradesh From India

Summary

Sales Professional experienced in retail and cashiering. Enhanced team performance and achieved high customer satisfaction through data analysis and effective customer service. Focused on delivering innovative solutions to improve guest experiences while managing multitasking and time management.

Overview

1
1
year of professional experience

Work History

Sales Retail Experience ,Cashiering Experience

Family Bazar Khurram Nagar
Lucknow
01.2025 - Current
  • Proposed ideas and solutions that improved team collaboration and effectiveness.
  • Collaborated with diverse coworkers to achieve goals and resolve product and service-related issues.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Addressed customer requests and inquiries, enhancing overall satisfaction.
  • Entered and updated customer data in internal database systems.
  • Maintained documentation of all the processes related to Data Analysis.
  • Constructed spreadsheets to systematically track data entries for improved efficiency.

Education

Adarsh Montessori School
Lucknow , India
05-2026

Skills

  • Sales techniques
  • Cashiering experience
  • Customer service
  • Inventory management
  • Microsoft Excel
  • Spreadsheet creation
  • Data analysis
  • Team collaboration

Timeline

Sales Retail Experience ,Cashiering Experience

Family Bazar Khurram Nagar
01.2025 - Current

Adarsh Montessori School

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  • GREYSI RODRIGUEZGREYSI RODRIGUEZ

    <ul><li>During my time as a Key Holder at UGG, I was entrusted with the responsibility of overseeing store operations and ensuring a positive customer experience</li><li>I managed key aspects of the retail environment, including opening and closing procedures, cash handling, and ensuring merchandise presentation standards were met</li><li>Additionally, I provided leadership support to the sales team and assisted in resolving customer inquiries and concerns</li><li>Oversaw opening and closing procedures, including cash management and security protocols</li><li>Provided leadership and guidance to the sales team, contributing to a positive and motivated work environment</li><li>Ensured merchandise presentation standards were consistently met to enhance the overall shopping experience</li><li>Resolved customer inquiries and concerns in a professional and efficient manner, resulting in high levels of customer satisfaction</li></ul> at UGG<ul><li>During my time as a Key Holder at UGG, I was entrusted with the responsibility of overseeing store operations and ensuring a positive customer experience</li><li>I managed key aspects of the retail environment, including opening and closing procedures, cash handling, and ensuring merchandise presentation standards were met</li><li>Additionally, I provided leadership support to the sales team and assisted in resolving customer inquiries and concerns</li><li>Oversaw opening and closing procedures, including cash management and security protocols</li><li>Provided leadership and guidance to the sales team, contributing to a positive and motivated work environment</li><li>Ensured merchandise presentation standards were consistently met to enhance the overall shopping experience</li><li>Resolved customer inquiries and concerns in a professional and efficient manner, resulting in high levels of customer satisfaction</li></ul> at UGG

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Shiva Gupta