Badminton, Motorbike Touring
Shiva Guru Prasanna V
Senior Manager - Procurement Operations
Coimbatore
Summary
Consistent success providing strategic & operational leadership in uniquely challenging business situations; seeking challenging roles with an organization of repute in using proven skills of planning, managing, and organizing acquired through work experience across the industry.
Overview
20
20
years of professional experience
1
1
Certification
3
3
Languages
Work History
Senior Procurement Manager
GEP Worldwide
Coimbatore, Tamil Nadu
12.2024 - Current
- Optimized inventory levels through demand forecasting and close collaboration with production teams, reducing stockouts and minimizing excess inventory costs.
- Standardized procurement policies company-wide to ensure consistency in vendor selection criteria achieving uniformity across all departments.
- Spearheaded procurement process automation projects, reducing manual workload and increasing data accuracy.
- Mentored junior team members enhancing their understanding of complex negotiation tactics contributing to their professional growth and increased department success.
- Managed a team of procurement professionals, providing coaching and development opportunities to foster career growth and enhance productivity.
- Streamlined procurement processes for increased efficiency and cost savings through strategic sourcing initiatives.
Operations Manager – Sourcing & Procurement
Capgemini Technology Services India Limited
Chennai, Tamil Nadu
12.2020 - 11.2024
- Handled procurement, sourcing & Project Management portfolio for 24 Asian/SE Asian countries & for GCC Countries
- Currently handling Direct/Indirect Procurement & Project Management with the team size of 50 FTEs
- Managing the procurement activities for raw materials and machinery spare parts, including Electrical, Electronics & Mechanical & Plastic materials for the clients
- Functioning on Performance management activities including supervision, goal settings, Ongoing performance communication, Employee Engagement, Development, Review and Mentoring.
- Taking note of all the work goes on track even in the lockdown when most of the people at working from home, managing people with strong business controls - adhere corporate directives as well as ensuring the SLAs are met.
- Directing daily metrics review with the team of buyers on KPI’s, New & Renew of Contracts. Leading performance appraisals to buyers on half yearly basis and recognizing buyer/team’s performance effectively.
- Inviting tenders, RFQs and quotations, prepare proposals & negotiate contract terms to get the best business deals and liaising with suppliers for competitive pricing; performing data analysis – spend analysis/workload analysis/Item validation analysis/SLA analysis.
- Transitioning of new Asian countries by drafting the Transition Plan, Knowledge Transfer, Validation of FTE required.
- Worked on CR (Change Request)/CCN (Contract Change Notification) to make sure the business is onboarded successfully.
- Monthly review of Projects Financial forecast and approving the Monthly Invoice to customer.
- Designing, developing, automating, and presenting reports to monitor clients' performance in various key metrics to evaluate cost and utilization and plan performance as well as handling people management responsibilities including working with employees on career development, setting goals, compensation planning, creating performance improvement plans, and holding monthly meetings with employees.
- Developed and implemented strategies to maximize customer satisfaction.
- Increased profit by streamlining operations.
Assistant Manager – Procurement Operations (Aftermarket)
GENPACT INDIA PVT LTD.
10.2019 - 11.2020
- Manage a team of 15 members at Genpact and responsible for the Deliverables of IT, FMCG, Cements & Mining services and Perform Quality check on Transaction done by the team, created RCA and maintained CAPA Tracker.
- Handled a team of Procurement experts who works on issuance of PO’s to Vendors and ensures the timely delivery. Expediting with vendors to meet the customer requirement due to demand fluctuations.
- Acted as PR approver for high dollar PO’s and Managed Blocked invoices if there is discrepancy.
- Perform Strategic sourcing for IT, FMCG & Mining services for various internal customers. Periodically float RFPs, manage bids, and participate in bid analysis with Cross Functional Teams.
- Manages the Supplier on boarding efforts which includes executing NDA, Financial Health Assessment, and registration in ERPs (SAP).
- Work on End-to-end contract management of Master Services Agreements, SOW/SOP, Amendments, Change Notices and Termination Letters. This includes collaboration with internal Business Partner/s, Contract Manager/Legal, Global Clearance, Risk Management to mitigate risk and liability.
Team Lead – Procurement Operations
FLEX GLOBAL BUSINESS SERVICES, CHENNAI
Chennai, Tamil Nadu
09.2013 - 10.2019
- Leading a team of 10 buyers and deftly develop and implement major procurement strategies and purchase schedules thereby ensuring accomplishment of organizational objectives while providing material/logistic support and ensuring on time availability of material as per production plan there by meeting Customer OTD targets as per SLA.
- Adept at sourcing potential vendors in compliance with the company policies and procedures; develop the vendors to get the supply of the materials at right time and at competitive prices.
- Identifying and liaising with alternate/ secondary sources to get required material for urgent production requirement in case of any emergency or default by the primary supplier sources.
- Managing the entire logistics operations for ensuring timely delivery of materials involving coordinating with transporters and other external agencies for cost-effective transport solutions and import clearance of cargos without demurrage.
- Liaising with forwarders like Dimerco, UTI, UPS, Fed EX, DHL etc. for freight finalization, insurance procedures and shipment pick up from the supplier’s end and ensuring on time delivery of goods in the factory (Flex) as per committed date schedules, agreed with the planners. Quarterly review of Lead time with critical suppliers.
- Hosting calls on daily basis with the critical global suppliers to obtain status on urgent part shortages & re-schedules and taking feedback on dispositions for the rejected parts, CAR report on quality issues.
- Formulating plans and publishing advanced quarterly projection to the finance team on total buy value for CIA Suppliers.
- Accountable for designing, implementing, and monitoring effective inventory planning and liquidation of non-moving Inventory and establishing the quantity limits for effective inventory control. Working with supplier on high value push outs & cancellations there by reducing/eliminating excess inventory costs.
- Prepare strong and reliable MIS reports to streamline material management, Cost Savings, Vendor Quality Assurance operations for facilitating the decision-making process and liaison with Management.
- Conducting daily metrics review with the team of buyers for unconfirmed & past due PO’s, shortages, reschedules, MRB and AP challenges.
- Conducting performance appraisals to buyers on yearly basis and recognizing buyer/ team’s performance effectively. Nominating buyers for training programs to enhance their skills.
- Invite tenders, RFQs and quotations, prepare proposals & negotiate contract terms to get the best business deals and liaising with suppliers for competitive pricing.
- Data analysis – Spend Analysis/Workload Analysis/Item validation Analysis/PPV Analysis.
- Qualifying suppliers and generating supplier’s ratings; maintaining healthy relationships with the suppliers and ensuring timely payments to Vendors to sustain rapport and avoid production impact.
- Handling escalations from site/ client/ internal customers and ensure effective closure with implementation of concrete action plans. Liaising with site/ client for part transfers and SOP/SOW sign off.
- Conducting weekly con-call with site to maintain good rapport and ensuring VOC target is achieved – Preparing and providing appropriate action plan with target date of implementation on areas of concern to the customer.
- Reviewing weekly KPIs with the client and publishing daily/ weekly dashboard for KPI metrics and presentation on metrics performance to top management.
Process Lead - Supply Chain and Operations
HEWLETT-PACKARD (GLOBAL E-BUSINESS), CHENNAI
05.2011 - 09.2013
- Handled a team of 10 Buyers for Technology Solutions Division of HP.
- Responsible for managing End-to-End Supply chain business for Engagement Customer Operations.
- Responsible for Project, PR, SO, approvals, releasing manual POs for parts under offline planning bucket and planning/ purchasing of Networking division.
- Responsible for Financial forecasting, Reforecasting & JV entries especially in Month & Quarter End.
- Conducted root cause analysis of any process related issue/ process failure to prevent the reoccurrence and ensure CAPA closure.
- Initiated process improvements projects such as Kaizen, Lean projects, Green belt etc. and prepared all the required documents for ISO/ Charisma Audits.
- Regularly followed up with the vendors to get the material on time and tracked consigned/returnable parts movement to and from the contractors.
- Responsible for receiving and outbound processing whenever necessary and organizing cargo release to the appointed transporters/ forwarders as per needs.
- Accountable for validation of MFR (Materials Failure Report) for rejected items and the invoices for accuracy in billing.
- Prepared Material Master set up in SAP MM, maintained Info record, Source List in SAP and BOM for Top Level Printer Part Nos.
- Coordinated with the IT help desk Team, to solve any errors in the SAP systems Etc.
- Responsible for effective utilization of the team/ individual, monitoring their efficiency and TAT and giving performance rating to team members on a monthly/ yearly basis using PMS (performance measuring system).
- Handled the issues and escalation and provided effective closure of escalations.
- Got exposure on working with Global Vendors such as Cisco, Westlink & Pheonix.
- Transition of new business for all 16 countries in EMEA region.
Sr. Associate Accountabilities
Tata Consultancy Services
09.2009 - 04.2011
- Manage the role of Supply Chain Consultant.
- Creation of Project, Sales Order, PR, & Forecasting & Reforecasting of Cost & revenue.
- Pro-actively managed the purchasing functions and the Management Information Systems tools available to ensure on time delivery of inventories in order to meet customer, service and maintenance requirements.
- Update Master Data Management & validate the same on Quarterly basis.
- Collaborate and communicate effectively across different organizational levels
Process Associate
Tech-Mahindra Ltd
02.2008 - 08.2008
- Handling PAN India Top Corporate Customers for Billing.
- Designing & developing new tariff plans for corporate customers.
- Sorting out on Bill issues.
- Working with End Customer for waiver on service guarantees.
- Act as liaison between cross-functional internal departments and teams to ensure timely and quality deliverables to stakeholders.
Process Associate
Airtel Broadband & Telephone Services
06.2006 - 05.2007
- Managing Customer accounts for Commercial & SME segments.
- Working with Internal departments to resolve customers issue pertaining to Installation of device, service provided & tariff.
- Inducting New customers with tariff plans & additional benefits.
- Retaining customers who wish to quit/move out from the network.
Education
M.B.A - Logistics & SCM
Madras University
ChennaiB. Com - Corporate Sec
D.R.B.C.C.C Hindu College
Chennai01.2006
Skills
SAP
Certification
Ivalua
Interests
References
Available on Request.
EXECUTIVE HIGHLIGHTS
- Competent & diligent professional with over 16 years of experience in Global Sourcing, Material Management, Vendor Development, Transformation, Procurement & Supply Chain Management with a capability of implementation of modern negotiation techniques and inventory management systems; currently spearheading as Operations Manager – Sourcing & Procurement with Capgemini Technology Services India Limited
- Strategic ability in striking perfect coordination with involved agencies to ensure smooth materials/ supply chain management operations. Rich corporate experience in dealing with national/international suppliers, studying supplier’s competence, enquiry generation, preparing estimates/proposals, technical/commercial negotiations, contract finalization and administration.
- Demonstrated capabilities in SCM, Inventory, purchasing, material management, Project Management & logistics etc. Primary competence in end-to end business solution architecting, global project delivery management, client engagement, technology deployment, program management, managing IT business operations with P&L accountability.
- Adequate professional strengths in streamlining Procure to Pay; proven acumen to develop effective procurement strategies and achieve optimum cost of goods & services and overall procurement functions within the required time, budget and quality standards. Hard core negotiator with ability to finalize supply contracts on globally competitive terms.
- Expertise in designing, consolidating & improving organizational processes. Motivated and goal driven with a strong work ethics, continuously striving for improvement coupled with excellent man-management, time management and leadership skills and administrative aptitude with an eye for detail and the commitment to offer quality work.
- Core Competencies
- Procure to Pay
- Global/ Domestic Sourcing
- Inventory Control
- Vendor Development
- Business Transition & Transformation
- Liaison/Coordination
- Statutory Compliance
- Versatile Leadership
- Training & Development
- Performance Optimization
- Supplier Standardization
- Process Control/Inspection
- Process Re-engineering
- Change Management
Timeline
Senior Procurement Manager
GEP Worldwide
12.2024 - Current
Operations Manager – Sourcing & Procurement
Capgemini Technology Services India Limited
12.2020 - 11.2024
Assistant Manager – Procurement Operations (Aftermarket)
GENPACT INDIA PVT LTD.
10.2019 - 11.2020
Team Lead – Procurement Operations
FLEX GLOBAL BUSINESS SERVICES, CHENNAI
09.2013 - 10.2019
Process Lead - Supply Chain and Operations
HEWLETT-PACKARD (GLOBAL E-BUSINESS), CHENNAI
05.2011 - 09.2013
Sr. Associate Accountabilities
Tata Consultancy Services
09.2009 - 04.2011
Process Associate
Tech-Mahindra Ltd
02.2008 - 08.2008
Process Associate
Airtel Broadband & Telephone Services
06.2006 - 05.2007
B. Com - Corporate Sec
D.R.B.C.C.C Hindu College
M.B.A - Logistics & SCM
Madras University