Analytics Manager with over 10 years of experience in data-driven decision-making and analytical solutions. Strong expertise in Tableau, Tableau Next, CRM analytics, and SQL, currently leading a team at Salesforce to deliver enterprise-level analytics that inform strategic decisions. Proven ability to build scalable analytic frameworks and integrate diverse data sources to fulfill enterprise requirements. Demonstrated success in client engagement and consultative guidance, ensuring high user adoption and satisfaction.
Hi, I’m
Shiva Kumar Thoutam
Hyderabad
Summary
Overview
12
years of professional experience
Work History
SalesforceHyderabad
Analytics Manager
12.2019 - Current
Job overview
- Led development of Global Standard dashboards for Sales organization, enhancing Forecast and Business Review processes.
- Delivered analytic insights supporting Sales team with certified metrics.
- Created comprehensive analytic solutions for Sales & Distribution, integrating seamlessly with Salesforce Platform.
- Developed optimized analytic data model, ensuring performance, scalability, security, and compliance.
- Designed security framework covering 6 policies to safeguard analytical models.
- Managed data pipelines using Data Recipes, Airflow, and Tableau Prep from various sources.
- Directed team of data visualization specialists, driving agile development processes.
- Engaged clients to gather requirements and deliver customized analytic solutions.
Deloitte Consulting Private Limited (USI)
Data Visualization Developer
04.2017 - 12.2019
Job overview
- Developed and implemented analytical solutions that provided clear insights, driving user engagement and adoption across teams for the Sales teams at Deloitte. These tools were built on CRM Analytics integrated with Sales Cloud.
- We Created efficient data flows to extract and transform data from Salesforce, CSV files, and other sources, ensuring the availability of high-quality datasets.
- Facilitated analytics support for leadership across Advisory, Consulting, Audit, and Tax functions, enhancing data-driven decision-making processes.
- Managed the Analytics Org, overseeing user onboarding, access control, release readiness, impact assessments, and data pipeline management.
Tech Mahindra
Data Visualization Developer
03.2014 - 04.2017
Job overview
- Consolidated various legacy systems into a unified BI application, establishing a single source of truth for Consumer Healthcare analytics.
- Led the design and user experience of QlikView dashboards, ensuring clarity and usability.
- Optimized application performance using Document Analyzer and Memory Analytics tools.
- Managed QlikView Management Console and implemented security protocols for Qlik applications.
Education
Dare to Lead
08.2024
University Overview
Indian School of BusinessHyderabad, India
Product Management
02.2024
University Overview
Completed ISB Online's Product Management programme, gaining hands-on experience in product lifecycle management, customer-centric design, A/B testing, roadmapping, and strategy through expert-led masterclasses, projects, and industry-relevant tools.
Salesforce Aspiring Leader Journey
Accelerate Graduate
08.2022
University Overview
Snowflake
Snowflake Data Engineer Training
12.2021
University Overview
Kakatiya Institute of Technology & ScienceWarangal, India
Bachelor of Technology from Mechanical Engineering
04.2013
University Overview
Skills
- TABLEAU
- TABLEAU NEXT
- CRM ANALYTICS
- TABLEAU PREP
DATA VISUALIZATION, ANALYTICS MODELLING AND DATA STORY TELLING :
DATA INTEGRATION :
- RECIPES
- DATA CLOUD
- SNOWFLAKE
- SQL
TEAM LEADERSHIP
CLIENT ENGAGEMENT
Timeline
Analytics Manager
Salesforce
12.2019 - Current
Data Visualization Developer
Deloitte Consulting Private Limited (USI)
04.2017 - 12.2019
Data Visualization Developer
Tech Mahindra
03.2014 - 04.2017
Dare to Lead
Indian School of Business
Product Management
Salesforce Aspiring Leader Journey
Accelerate Graduate
Snowflake
Snowflake Data Engineer Training
Kakatiya Institute of Technology & Science
Bachelor of Technology from Mechanical Engineering
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