Shiva Lal
Growth & Partnership Manager
Bengaluru
Summary
An effective communicator with exceptional relationship management skills with the ability to relate to any level of business. Held managerial positions with a proven ability to analyze, plan, manage & execute.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Global Brand & Industry
Weaveroo
Bengaluru
04.2022 - Current
- Successful Onboarding of International Brands and delivering high business impact client project goals -Manage end-to-end client relationships including growth initiative, strategy, branding(advertisement), payments, result tracking, and troubleshooting
- Prepare, develop and maintain clear, well organized project specific information and work plans including critical tasks, milestones, timelines, inter- dependencies and contingencies.
- Monitored and evaluated marketing and advertising campaigns to support brand consistency and engagement.
- Developed and executed branding campaigns to educate target audiences on product features, benefits and values.
- Consulted with product development teams to enhance products based on customer interest data.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
Program Manager
Dukaan
Bengaluru
05.2021 - 04.2022
- Managed the Complete Social-Commerce and Hyperlocal Business and
- Expansion for various brands under Dukaan
- Was part of the core team which strategized and planned various ways of expansion in the domain
- Discussed various Marketing strategies and campaigns with the Marketing team to drive organic growth - Headed an Account team for Business expansion in the later stages and for
- Repeated customer business as well Page 1 of 2
- Flynote 2 years 1 month
Team Lead
FLYNOTE
Bengaluru
11.2019 - 05.2021
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Worked different stations to provide optimal coverage and meet production goals.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Trained new team members by relaying information on company procedures and safety requirements.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
Senior Inside Sales Manager
Simplilearn
Bengaluru
01.2018 - 11.2019
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Prepared pricing strategies for current customers to enhance sales and increase profitability.
- Managed 5 sales specialists by coaching on effective sales techniques, monitoring performance and offering helpful feedback.
- Secured new accounts by strategically pursuing leads, generating over $20000 in revenue monthly.
- Trained employees on new technology and sales methods to build highly-knowledgeable and successful team.
- Coordinated activities and projects to plan sales department operations and meet timelines.
Operations Associate
Toyota Kirloskar Motor
Bengaluru
07.2016 - 12.2017
Education
Bachelor's degree - Electronics and Communication Engineering
Loyola College
01.2012 - 04.2016
Skills
Marketing StrategyE-CommerceSocial Media MarketingBrandsBengaluru, Karnataka, India
Category growth
Sales tracking
Strategy development
Margin monitoring
Partnership monitoring
Brand development
Market Positioning
Campaign management
Client communication
Strategic planning
Relationship building
SAAS Sales
Timeline
Global Brand & Industry
Weaveroo
04.2022 - Current
Program Manager
Dukaan
05.2021 - 04.2022
Team Lead
FLYNOTE
11.2019 - 05.2021
Senior Inside Sales Manager
Simplilearn
01.2018 - 11.2019
Operations Associate
Toyota Kirloskar Motor
07.2016 - 12.2017
Bachelor's degree - Electronics and Communication Engineering
Loyola College
01.2012 - 04.2016