Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Timeline
BusinessAnalyst
Shiva Parikipandla

Shiva Parikipandla

Hyderabad

Summary

  • Experienced with Veeva Vault PromoMats as a Senior Specialist
  • Having Data Migration experience in migrating Documents & Objects between Legacy to Vault or Vault to Vault
  • 8 plus years of experience in Veeva based applications i.e., Veeva Vault PromoMats, eTMF and Veeva CRM
  • Excellent communication and inter-personal skills, accustomed to working in both large and small team environments
  • Provided impact and root cause analysis for potential process or system issues
  • Expertise in analyzing information system needs, evaluating client requirements and troubleshooting

Overview

9
9
years of professional experience
1
1
Certification

Work History

Senior Migration Specialist

Veeva Systems
07.2022 - Current
  • Migrated Document and Object data between 'Legacy to Vault' & 'Vault to Vault' to Veeva Clinical eTMF Vault.
  • Experienced in providing estimated hours for migration project based on the 'In Scope' of the project
  • Created Project Plan (Timeline) with roles and responsibilities by coordinating with Customer and Internal teams
  • Performed multiple roles i.e., Data Migration Lead, Data Migration Specialist and Technical Managed Services for enterprise customers
  • Written SQL queries for generating loader sheets
  • Experienced in migrating Renditions and Audit Trails
  • Handled complex mapping on Type,Subtype,Classification,Lifecycle,State and additional custom fields to define classification in target eTMF Vault by taking multiple workshops with customer
  • Handled 300k document versions migration
  • Performed verification on the migrated data
  • Extensively experienced in handling migration errors
  • Widely used File Staging Server for source file transfer
  • Handled Delta Migration during active migration
  • Environment Used: Clinical eTMF Vault

Senior Specialist

Merck Group
10.2019 - 07.2022
  • Configuration of Document Types, Classification, Objects, Lifecycles and Workflows, Picklist, Notifications, and Security.
  • Configuration of Security Profiles, Permission Sets, Users and Groups.
  • Interacted with Business Analysts for Requirement Gathering and provided Effort estimation.
  • Change Request developments and deployments
  • Implemented CRM Integration for several regions into PromoMats application which covers Multichannel Presentation, Slides and Email Templates sync process.
  • Written and Executed the deployment plan by creating the IQ steps for deploying the changes from Sandbox to Val and Val to Prod.
  • Experienced in running REST APIs using POSTMAN as required for various Object and Document records.
  • As part of support activities, maintained the KPIs in terms with ITIL standards.
  • Configuration of Operation Jobs and Vault level settings.
  • Provided post-go-live administrative support.
  • Analysis and deployment of new product features.
  • Maintenance of production and sandbox environments.
  • Creating Design Documents, SOPs and WI's.
  • Support activities related to solving the user incidents, requests and their various day-to-day problems in using PromoMats Vault.
  • Environments Used: PromoMats

Senior Software Engineer

INDEGENE PVT LTD
05.2019 - 10.2019
  • Provided guidance on syncing the content related assets from Veeva Vault to Veeva CRM i.e., Approved Emails and CLM Presentations
  • Implemented Multichannel Loader in client Vault environment which helped content management team to load the Multichannel Presentations in bulk with Multichannel Slides relationship
  • Implemented Multichannel Alerts for New Letters alerts which comes from SFMC to Online Veeva CRM i.e Pushed the records to Multichannel Alerts component in Veeva CRM iPad dashboard
  • Enabled the Manage My Presentation functionality in one of the client environments
  • Created SOP for creating and updating of CLM Presentations from Vault to CRM
  • Handling production issues and provided the best solution to fix the issues

Veeva CRM Administrator

HCL Technologies Ltd
03.2015 - 05.2019
  • Involved in SFDC application setup and configuration to match the functional needs of the Company
  • Supported mainly for US region in Human Health and globally for Animal Health
  • Worked as Salesforce admin support governing user account creation, personal information setup, password reset, Roles & Profile creation, user group creation, updating company profile, Network access setup
  • As an administrator, implemented various advanced fields like Pick list Fields, Master-Detail Fields, and defined Field Dependencies for custom pick list fields
  • Involved in setting up field level access for each custom object created based on the user's role within the organization
  • Involve in both on-going production support as well as project activities
  • Worked on solving Service Desk Tickets for the Organization using BMC Remedy tool
  • Responsible for weekly and monthly data export, updates, daily & monthly jobs, and backup for the organization
  • Developed various Custom objects, Tabs, Entity-Relationship data model, validation rules and permission sets
  • Used Workbench and Data Loader for Insert, Update, and delete data (CRUD Operations)
  • Involved in field & page layout customization for the standard objects and custom objects
  • Involved in security levels and privileges by customizing Salesforce.com Profiles and Roles
  • Maintained user roles, security, profiles, and custom settings wherever necessary
  • Used Environments: Salesforce CRM, Veeva CRM.

Education

Bachelor of Science - Computer Science And Engineering

Nagole Institute of Technology & Science
Hyderabad
04.2014

Skills

  • Veeva Vault Platform
  • Customer Relationship Management
  • Salesforce Administration
  • Customer Needs Assessments
  • Training Junior Team Members
  • SQL Programming
  • Postman, DBeaver, ServiceNow, Smartsheets, Jira

Certification

  • Veeva Vault Platform Associate Administrator
  • Veeva CRM Associate Administrator

Hobbies

I am foodie and I enjoy cooking on weekends

Timeline

Senior Migration Specialist

Veeva Systems
07.2022 - Current

Senior Specialist

Merck Group
10.2019 - 07.2022

Senior Software Engineer

INDEGENE PVT LTD
05.2019 - 10.2019

Veeva CRM Administrator

HCL Technologies Ltd
03.2015 - 05.2019

Bachelor of Science - Computer Science And Engineering

Nagole Institute of Technology & Science

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Shiva Parikipandla