Shiva Srivastava

• Established strong student relationships through ongoing communication to gain insight into their needs and aspirations.
• Created payment process SOP for Placement Guarantee Program, worked with legal partners to develop customer-centric Income Sharing Agreement, and recruited multiple NBFC8s as financial partners due to large ticket size for pay-after-placement courses.
• Successfully closed more than 350 cases with an average process time of 8 days, resulting in 1.85 + Cr of revenue generation.
• Accumulated a total revenue of approximately 28 LPA through effective revenue generation strategies' including 10 LPA from the candidates' dropout process and around 18 LPA through the successful ISA model extraction.
• Conducted extensive research on Coding Ninja's database to find potential candidates in order to increase the placement count, revenue generation, and growth opportunities.
• Proficiently managed spreadsheets to organize and track student placement data and utilized spreadsheet tools to generate reports and support decision-making processes.

Financial institution

• Maintained accurate records of all activities performed throughout internship period.
• Displayed strong telephone etiquette, effectively handling difficult calls.