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Ø Evaluating opportunities on a case-by-case basis to ensure adherence to achieve the overall pricing strategy.

Ø Maintain all relevant policy and governance documentation, ensuring they are updated as defined. This will include active participation in such updates and due diligence reviews

Ø Identifies, develops and recommends solutions to recurring issues and administered contract modifications.

Ø Improving vendor relations, through communication on all open issues

Ø Resolution of price dispute and ability to do root cause analysis and close loop with various internal stake holders to resolve pricing discrepancies.

Ø Processing Credit and Debit memo for disputed invoices.

Ø Partner with internal and external customers to identify trends, perform root cause analyses, and provide solutions to resolve issues causing deductions.

Ø Motivating. Diligent and motivated to improve processes, streamline operations, Possessing excellent judgment and Communication skills with deep understanding of business operations

Ø Ensuring all the Application done with100% accuracy and quality as per SLA and KPI.

Ø Review all OTC related processes to ensure all workflows continue to be fit for purpose and best practice

Ø Ensuring smooth process of AR, Collection and Proficient in Pricing/AR reconciliations.

Ø Able to effectively communicate with client, vendor and using a multitude of channels to resolve disputes on contract, pricing, AR and O2C.

Ø Locating and notifying the customers by phone or mail to enhancements and improve collection performance..

Ø Combining financial management skills and ability to make sound decisions regarding the proper handling of customer accounts.

Ø Excellent organizational and problem-solving skills ensure a streamlined and efficient billing system and successful increase in collections of 95% MOM.

Ø Manage and prioritize all collection activities and risk mitigation activities.

Ø Resolved accounts receivable issues with customers by performing reconciliations with customers adjustments on short payments. and customer discrepancy

Ø Applying payments, monitoring collection activities, and updating accounts in compliance with established corporate policies and procedures.

Ø Develops and implements strategic plans for the department, and markets the expertise of the departments as a collective resource

Ø Ensure accurate entry of work into designated billing systems and Accelerating customer payments.

Ø Proficient in managing MIS on Revenues earned across Karnataka on daily basis.

Ø Preparing reports on competitors and same is updated in company software PAM.

Ø Prepare monthly & weekly trackers on sales and collections share with Regional Head and AVP.

Ø Preparing presentation on TARP(Target Achievers Review Programmer)

Ø Worked on SAP and PAM on Pre-production testing for systems to be used for reporting.

Ø Managed a portfolio of accounts over Rupees 50 Cr per annum.

Ø Worked with debtors in setting up payment plans to settle overdue accounts.

Ø Implemented creative problem-solving strategies in response to unforeseen challenges or obstacles during events planning process.

Ø Worked closely with billing department to review account records.

Ø Acting as a single point of contact for the entire mobile operator’s right from the time of picking up the nominal from the costumers and till delivering the RFIE Certificates.

Ø Evaluates and monitors the performance of third party collection providers

Ø Coordinate with associates to collate deliverables data

Ø Co-ordinate with Regional Heads to design performance goals,

Ø Monitoring and analysis the key data for collection

Ø Develop and manage collections and credit programs.

Ø Reviewed information given by clients with overdue accounts.

Ø Preparing trackers on collection target and achievement figures for the month.

Ø Managed performance metrics to monitor and take actions on the work process.

Ø Meeting clients an asserting their financial conditions and providing options to payments.

Ø Ensured optimal level of customer services and performance metrics.

Ø Co-ordinated with marketing team to understand their work process.

Ø Prepare daily, monthly & weekly trackers on sales and collections and share with the Reporting Head.