Experienced and dedicated Food and Beverage Attendant with 4+ years of hands-on experience in fast-paced hospitality environments. Proven expertise in guest service, dining coordination, reservations, and maintaining compliance with health and safety standards. Strong communication skills and a collaborative approach to working with kitchen staff and service teams to deliver seamless, high-quality dining experiences. Skilled in inventory control, order accuracy, allergen awareness, and POS operations. Committed to guest satisfaction, efficiency, and professional service.
Hi, I’m
Shiva Krishna Manga
Food and Beverage Assistant
Summary
Overview
6
years of professional experience
3
Languages
Work History
Oberoi Group Of Hotels
Food and Beverage Attendant
02.2025 - Current
Job overview
- Greeted and welcomed guests in a professional and friendly manner, creating a warm and positive first impression.
- Provided detailed information about menu items, specials, dining options, and services to assist guests with selection and enhance satisfaction.
- Managed guest seating and dining flow by coordinating with kitchen and service staff to optimize table turnover and guest wait times.
- Scheduled and adjusted dining reservations, accommodating changes, cancellations, and special guest requests with attention to detail.
- Maintained clean, organized, and well-presented dining and beverage areas in compliance with health, safety, and sanitation regulations.
- Oversaw setup and breakdown of tables, ensuring tableware and utensils were properly stocked and in good condition.
- Monitored and replenished inventory of dining supplies including cups, lids, straws, condiments, and utensils throughout service periods.
- Assisted in executing special events and implementing service protocols, ensuring consistent quality and guest experience.
- Delivered prompt and courteous service under high-pressure conditions while maintaining accuracy and professionalism.
- Communicated effectively with kitchen and front-of-house teams to ensure accurate order processing and timely delivery.
- Addressed guest inquiries, dietary needs, and complaints with care, providing allergen information and personalized recommendations.
- Collected informal guest feedback to identify service improvements and promote continuous enhancement of the dining experience.
- Processed cash and POS transactions accurately, ensuring proper financial reporting and accountability.
- Built and maintained strong relationships with regular guests, contributing to customer loyalty and repeat business.
House Party Bar & Kitchen
Captain Waiter
12.2022 - 11.2024
Job overview
Radisson Blu Hotel
Food and Beverage Attendant
12.2019 - 03.2022
Job overview
Education
Trinity College of Hotel ManagementHyderabad, India
Bachelor of Hospitality Management from Food And Beverages
04.2001
University Overview
Skills
Guest services
Timeline
Food and Beverage Attendant
Oberoi Group Of Hotels
02.2025 - Current
Captain Waiter
House Party Bar & Kitchen
12.2022 - 11.2024
Food and Beverage Attendant
Radisson Blu Hotel
12.2019 - 03.2022
Trinity College of Hotel Management
Bachelor of Hospitality Management from Food And Beverages
04.2001
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