Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Shivakumar G N

Bengaluru

Summary

Overall Work experience of 14 years in airlines, aviation, cargo operations, E-commerce. Applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Team Leader

Amazon seller services pvt ltd
bangalore
06.2023 - 02.2024
  • Maintained daily inventory to facilitate successful material distribution.
  • Participated in regular meetings with senior leadership to provide updates on team progress.
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Delegated daily tasks to team members to optimize group productivity.

Teal Leader

Amazon Transportation Services pvt LTD
Bangalore
01.2021 - 06.2023
  • Managed team of [40] employees, overseeing hiring, training, and professional growth of employees.
  • Managed entire area operations in absence of manager for six months including the peak volume handling.
  • Resolved problems, improved operations and provided exceptional service.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Worked closely with management, internal and external stakeholders and vendors to maintain optimum levels of communication to effectively and efficiently maintain operations.

Turnaround Coordinator

Qatar Aviation Services
Doha
12.2018 - 07.2020
  • Planning aircraft turnaround operations by coordinating with internal and external stake holders
  • Preparing ramp by conducting briefings with all departments involved in aircraft operations to achieve safe and on time departure of aircraft
  • Oversaw cargo loading operations to achieve proper weight distribution and maintain safety during all facets of aircraft operations.
  • Conducting final checks of loading ,servicing,passenger boarding,special load checks and performing ramp clearance through tab applications, providing complete information of aircraft to pilot in command and signing ACARS load sheet after verifying with fuel details, center of gravity and special notification to pilot in command.
  • Delay coding and finalizing delay details if any and providing information to destination stations related to special handling and additional information related to aircraft arriving at station.
  • Managed flight and ramp files and records and adhered to safety procedures to prevent breaches and data misuse.
  • Supervised and guided new employees on operational task, safety measures and customer satisfaction and responded quickly to questions, which improved understanding of job responsibilities.

Aircraft Loading Supervisor

Qatar Aviation Services
doha
05.2014 - 11.2018
  • ramp operations planning and execution of plan in accordance with standard operation procedures and adhere to safety standards at all times for the aircraft activities
  • Updating and coordinating with cargo and all stake holders involved in operations to achieve safe and on time performance of the aircraft
  • Supervising team for ramp activities and Monitoring the special loads for compliance and safety
  • Monitoring the balance of aircraft during loading and unloading activities
  • Coordinating with turnaround coordinator and load control on achieving the planned activities of loading and final checks for a safe and on time departure of aircrafts

Ramp Agent

Fedex Express
Bangalore
06.2010 - 04.2014
  • Monitored and executed cargo operation at warehouse and aircraft ramp activities.
  • DBR meetings attended on daily basis for planning and optimization of space in aircraft by providing accurate information for prioritising of upliftment of cargo from BLR station
  • Multiple task performed during shifts related to cargo and flight activities both in warehouse and ramp area of airport.
  • Performed weight and balance activity for aircraft and meantime monitored and coordinated with both internal team and external vendors for safe and on time departure of fedex aircraft
  • Monitor the weight limitations closely and take necessary action if required.
  • Dangerous goods acceptance, shoring, tiedown of large and uneven cargo at warehouse and led team for ontime buildup of cargo for aircraft departure.

Guest Service Agent

Kingfisher and simplifly deccan airlines
bangalore
09.2008 - 05.2010
  • Handling baggage makeup and break up areas,boarding gate,ticketing, checkin and arrivals at the airport terminal.
  • Handling of ramp activities of aircraft operated by kingfisher airlines.
  • Greeted guests upon arrival and offered assistance.
  • Streamlined check-in process to decrease wait times and increase customer satisfaction.
  • Assisted guests with check-ins, account inquiries and any additional services needed.
  • Finalizing of delay reasons for the aircrafts with delay in departures

Education

Bachelor of Science - Computers

SSMRV Degree College
Bangalore
2006-05

Skills

  • Process improvement
  • Relationship development
  • Project organization
  • Team management
  • Customer service
  • Supervision
  • Operational improvement

Certification

Aviation Security,ramp safety,Ramp handling, Dangerous goods category 10,8,6, shoring,tie down cargo buildup, MD-11 weight and balance

Accomplishments

  • Bravo Zulu Award from senior manager on 10th and 11th sep 2012 for safe and on time cargo buildup and departure of aircraft with limited manpower and resources.
  • Purple Promise Quality Award from David J Bronczek president and CEO Fedex Express for Quality Driven Management of implementation and execution of warehouse utilization in the period aug 2012 to nov 2012
  • Area operations in absence of manager for

Timeline

Team Leader

Amazon seller services pvt ltd
06.2023 - 02.2024

Teal Leader

Amazon Transportation Services pvt LTD
01.2021 - 06.2023

Turnaround Coordinator

Qatar Aviation Services
12.2018 - 07.2020

Aircraft Loading Supervisor

Qatar Aviation Services
05.2014 - 11.2018

Ramp Agent

Fedex Express
06.2010 - 04.2014

Guest Service Agent

Kingfisher and simplifly deccan airlines
09.2008 - 05.2010

Bachelor of Science - Computers

SSMRV Degree College

Similar Profiles

CREATE PROFILE
Shivakumar G N