Summary
Overview
Work History
Education
Skills
Timeline
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Shivakumara V

Courier
Bengaluru

Summary

Proven performer at DHL Express India Pvt Ltd, excelling in timely package delivery and optimizing routes, enhancing customer satisfaction significantly. Demonstrated exceptional problem-solving and relationship-building skills, ensuring adherence to confidentiality and efficient multitasking. Achieved notable improvements in delivery efficiency through strategic planning and advanced GPS technology.

Overview

8
8
years of professional experience

Work History

Courier

DHL Express India Pvt Ltd
09.2016 - Current
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
  • Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
  • Followed company policies and procedures during shift.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Provided exceptional customer service by addressing inquiries professionally and resolving issues promptly.
  • Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.

Education

B.com

Govt First Grade College
Malleshwaram 18th Cross , Bengaluru
2015

PUC

Govt PU College
Jalahalli , Begaluru
2012

SSLC

Govt High School
Jalahalli , Bengaluru
2010

Skills

  • Working Independently
  • Attention to confidentiality
  • Problem-Solving
  • Time Management
  • Multitasking Abilities
  • Self Motivation
  • Teamwork and Collaboration
  • Adaptability and Flexibility
  • Relationship Building

Timeline

Courier

DHL Express India Pvt Ltd
09.2016 - Current

B.com

Govt First Grade College

PUC

Govt PU College

SSLC

Govt High School

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