SHIVALI JAIN
Mumbai
Summary
Product-focused Business Analyst & Project Manager with 2+ years of experience driving AI-led
automation and digital transformation. Proven ability to translate business problems into scalable product
solutions, collaborate with cross-functional teams, and deliver measurable impact (30–40% efficiency
gains, improved user adoption).
Overview
5
5
years of professional experience
Work History
Senior Manager
Aptia Group India
Mumbai
04.2023 - Current
- Identified workflow inefficiencies across 4+ business units and defined product requirements for automation solutions, reducing manual processing time by 30% and improving process standardization
- Partnered with Product Owners and engineering teams to translate business needs into user stories, acceptance criteria, and functional designs, contributing to backlog refinement and sprint planning discussions
- Led end-to-end delivery of 5 automation products (0→1 initiatives), managing requirement definition, stakeholder alignment, UAT cycles, and go-live—achieving 100% on-time delivery with zero critical defects
- Conducted user validation and feedback loops (UAT, stakeholder demos, NPS insights) to refine product features, contributing to a 25% improvement in user experience metrics
- Evaluated and piloted 10+ AI/automation tools (document understanding, communication mining, APIs), driving product decisions on feasibility, scalability, and build vs buy; successfully launched 3 production-grade solutions
- Defined and tracked success metrics (adoption, efficiency, error rates), increasing automation adoption across workflows by 40%
- Designed and delivered product performance dashboards (Qlik/Power BI) to enable real-time monitoring, stakeholder reporting, and data-driven decision-making
- Collaborated with cross-functional teams (IT, SMEs, vendors) to integrate third-party tools via APIs, ensuring compliance, data governance, and seamless system interoperability
- Created process documentation (PDDs, control frameworks, manuals) to standardize product usage, improve audit readiness, and ensure long-term scalability
Assistant Manager
Reliance Retail
Mumbai
05.2021 - 12.2021
- Managed 100+ detailed Bill of Quantities (BOQs) for Greenfield and Brownfield Distribution Centers (DCs) and retail outlets, supporting procurement precision and execution readiness.
- Developed Power BI dashboards delivering 20+ actionable insights across supply chain, SMART, and retail operations to support strategic decision-making and performance tracking.
- Mentored and onboarded 3 junior team members, enhancing their ramp-up and directly impacting team productivity and delivery timelines.
Education
MBA/PGDM - Finance
SIMSREE - Institute of Management Research and Entrepreneurship Education
Mumbai01.2023
B.Tech. - Electronics & Telecommunication
Vivekananda Education Society's Institute of Technology (VESIT)
Mumbai01.2020
Skills
- Project and product management
- Agile and Scrum methodologies
- Business process optimization
- Requirements documentation
- Stakeholder engagement
- Market research analysis
- KPI tracking
- UAT coordination
- Sprint planning
- Automation and AI technology
- AI solutions
- Jira and Confluence
- SnapLogic and API integration
- Data visualization
Projects
• AI Document Processing: Classified 100K+ documents using AI tools, improving efficiency by 30%
• SnapLogic Data Pipeline: Automated 50+ data points via APIs achieving 100% accuracy
• Migration Automation: Delivered 4 workflows reducing manual effort across enterprise migrations
Timeline
Senior Manager
Aptia Group India
04.2023 - Current
Assistant Manager
Reliance Retail
05.2021 - 12.2021
MBA/PGDM - Finance
SIMSREE - Institute of Management Research and Entrepreneurship Education
B.Tech. - Electronics & Telecommunication
Vivekananda Education Society's Institute of Technology (VESIT)