Shivam
A180 Shivalik Malviya Nagar
Summary
Skilled Human Resources Specialist with background in managing comprehensive HR tasks, including recruitment and employee relations. Possess strong communication, negotiation, and conflict resolution skills to effectively address and improve workplace dynamics. Implemented innovative staff development programs that significantly enhanced team performance and productivity. Adapt at navigating complex HR software systems to streamline administrative processes.
Overview
3
3
years of professional experience
Work History
CATERSPOINT FUTURISTIC FOODS
Human Resource Associate
Ghitorni
10.2024 - 07.2025
- Talent Acquisition - Led end to end Recruitment of various job profiles such as CRM's, Area Manager, Shift Managers, Social Media Specialists, Operational Managers and ensuring alignment with organizational goals.
- Onboarding - Make new employees feel at home while aligning them with the company’s culture, goals, policies and expectations.
- Documentation - Collecting various Identity proofs and handling employee forms while ensuring confidentiality while handling identity proofs of employees.
- Attendance and Recruitment - with the help of KEKA HRMS used to handle employee records and ensured compliance and accuracy.
- HR Metrics and Reporting - Daily analysis of HR data and KPI's to support company's management decisions.
- Employee Relations - By addressing issues proactively, ensuring fair treatment, supporting employee well-being, and strengthening the bond between staff and leadership.
BLOOMROOMS
Human Resource Intern
90 Bangla Sahib Road
05.2024 - 10.2024
- Talent Acquisition and Recruitment - Hiring the right talent by managing the full recruitment cycle from workforce planning, creating job description, employer branding, sourcing, selection and interviews to onboarding.
- Onboarding and Orientation - Handling documentation, introducing company policies and culture, facilitating orientation sessions, and connecting new hires with teams.
- Employee Relation and Engagement - Maintaining healthy workplace relationships, resolve conflicts, ensure fair practices, handled employee concerns.
- Learning and Development - coordinating Training Programs for skill enhancement, aligning with strategic goals.
- Engagement and Retention – Building morale, motivation, and loyalty.
ITC SHERATON
Human Resource (OJT)
Saket
12.2022 - 04.2023
- -Learned about various HRMS tools
- -Helped in Onboarding of staff
- -Assisted newly inducted staff
- -Assisted HR Managers and Executives
- -Assisted in induction of staff
- -Assisted in staff documentations
Education
BSc.HHA
Delhi Institute of Hotel Management & Technology
06-2024
ST PAUL'S SCHOOL
Hauz Khas07-2021
Skills
- Talent acquisition
- Onboarding processes
- HR metrics analysis
- Employee engagement
- Conflict resolution
- Strategic Resourcing
- Grievance Handling
- Documentation management
- Problem solving
- Payroll administration
- Interviewing techniques
- Compensation and benefits
- Recruitment and selection
- Employee retention
- KEKA HRMS
- Payroll completion
- Recruiting
- Confidential document control
- HR analytics
Accomplishments
- Conflict Resolution Expertise
85% of employee conflicts resolved, enhanced overall harmony - Frequent Training and Development Programs
Conducted 25+ Training Programs hereby boosting morale and productivity. - Effective Recruitment Strategies
By effective and efficient recruitment strategies reduced time-to-hire by 30%. - Improved Retention Rates
By adopting employee friendly and morale boosting strategies Employee Turnover Rate decreased significantly.
Languages
Hindi
First Language
English
Proficient (C2)
C2
TOOLS
- KEKA
HRMS & Payroll
- EXCEL
Payroll,Attendance sheets,HR Reports
- MS Office
Excel,PowerPoint,Outlook,Word
- ZOHO People
HRMS
TOOLS (JOB PORTALS)
- Naukri
- WorkIndia
- LinkedIn
- Indeed
- Apna
- HireMe
Timeline
CATERSPOINT FUTURISTIC FOODS
Human Resource Associate
10.2024 - 07.2025
BLOOMROOMS
Human Resource Intern
05.2024 - 10.2024
ITC SHERATON
Human Resource (OJT)
12.2022 - 04.2023
BSc.HHA
Delhi Institute of Hotel Management & Technology
ST PAUL'S SCHOOL