SHIVAM
Faridabad
Summary
offering nearly 5+ years 'experience in Transportation/ Warehousing/Inbound & Outbound/end-to-end Logistics / First Mile / Last Mile Hub Operations, Dark Store Operations, expertise that directly results in efficiency improvements & cost savings
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Leader
Milkbasket
Delhi
01.2025 - 01.2025
- Strategize and execute BTL campaigns , including product sampling, retail activations, community engagement drives, and partnerships
- Lead and manage a team of field executives and promoters , ensuring efficient operations and adherence to brand guidelines
- Identify high-impact locations and events for hyperlocal marketing initiatives
- Liaise with sales, brand, and operations teams to ensure marketing and business alignment
- Track campaign effectiveness, ROI, and gather consumer insights to refine strategies
- Manage vendors, event logistics, and on-ground execution within defined budgets and timelines
- Ensure compliance with health, safety, and brand standards at all activations
- Knowledge of Pune geography and consumer behavior is an added advantage
- Drive daily/weekly/monthly targets for new subscriptions, recharges, and customer activations
Store Manager
Swiggy Suprdaily
11.2022 - 01.2025
- Managing end-to-end DS inbound & outbound activities, picking/packing, inventory management, Last Mile Operation and so on
- Steering Daily Ground Operations, In-ward, Outward-Last Mile, Quality check, Last mile, Cash Reconciliation, and so on
- Inventory Management - Managing apex 1.5 crore inventory with almost 1500 sku and apex 35 to 40k quantity.
- And To Make a healthy inventory daily Stock take activity for all the available inventory Aisles wise - maintain data for verify the value of damage/expiry & near expiry & shrinkage if any.
- Shrinkage Should be zero if any found need to check route cause & share caps.
- Daily inward of F&v vehicle on time & Grn & put away should be on time.
- Need to Check F&v quality/shortage at the time of receiving of vehicles if any quality and shortage issue then it should be marked NR/FR on same time.
- Daily inward of FMCG vehicle's & done GRN and put away within the Tat.
- Quality check for F&v every after 3hrs & dispose bad inventory items and maintain data for verify the value of damage/expire/near expire etc..
- RTO pend ency should be zero-Need to clear on same day(Target Less than 2%)DS impact
- ESTO Diff should be Zero - Need to raised DN within 2.5 hrs to received the stock/vehicle from WH.
- Daily work on reduce complaints - Should be less than 2%
- PNA - Should be less then 0.5% (Fill Rate Target 99.5%)
- Control damage/shrinkage - Target-99.5%
- Speed Delivery - 15 minutes should be above 80%
- Speed Delivery - 30 minutes should be above 95%
- Maintained RS/Delivery Failed - Less than 1%
- Maintained orders outward Inventory according to FIFO/LIFO
- Involving Last mile cx deliveries, manpower planning 600-700 orders per day.
- Streamlining systems & procedures, establishing effective inventory control for slow, non-moving & obsolete material ensuring ready availability of materials to meet targets
- Liaising with FC Team for Forward & Return STO movements
- Liaising with FC Team for Infra warehouse short & damage cases DN clearance.
- Liaising with BD Team for vendors vehicles allocation/material DN/Return Goods etc.
- Liaising with HR Team for In-house & GSP/Riders salary/conveyance payouts & deductions if any.
Store Manager II
Flipkart Quick
Delhi
11.2020 - 10.2022
- Managing end-to-end DS inbound, picking/packing, inventory management and Last Mile Operation and so on
- Inventory Management - Daily Stock take, High value Manually and Grocery & other non large with HHD.
- Quality check for F&v every after 3hrs & remove non processable items and maintain data for audit purpose.
- Maintain F&V inbound/outbound and disposal data to verify the damage/shrinkage value.
- Coordinate with f&v and other vendors for daily supply and quality issues.
- Control RTO - below 3%
- PRTO - below 2%
- INA - Should be less then 0.5% (Fill Rate Target 99.5% including F&v)
- Maintained Delivery Breaches - Below 2%(Express Delivery)
- Control damage/shrinkage - Target-99.5%(Exclusive F&v)
- Maintained orders outward Inventory according to FIFO/LIFO
- Involving Last mile Cx deliveries routes planning 350-400 orders per day.
- Maintain Quality audit, EHS Audit, oviduct audit score above 90%.
- Maintain Store as per FSSAI guidelines & check list of audit.
- Streamlining systems & procedures, establishing effective inventory control for slow, non-moving & obsolete material ensuring ready availability of materials to meet targets
- (Hyper local Dark Store Operation)
- Liaising with FC Team for Infra warehouse short & damage cases of all the Delhi/Ncr Stores.
- Coordinate with Line haul team to arrange the vehicles for reverse movements & empty totes movements of all the stores.
- Coordinate with tech team to resolve the tech bug.
- Managing all the 14 stores Wit Inbound & Revers Wit outbound, empty totes transportation movements etc.
- Managing all the stores short excess cases of FC.
Shift In-charge
Udaan- Hive loop Logistics Pvt. Ltd.
Delhi
06.2019 - 10.2020
- Managing workforce of 130 members in FC area 90000 square feet area.
- Managing end-to-end WH inbound & outbound activities, picking, segregation, inventory management, and so on
- Directing and coordinating comprehensive logistical and reverse logistical functions for product life cycles, including acquisition, distribution, internal allocation and delivery
- Steering Daily Ground Operations, In-warding, picking & packing, Segregation, Reconciliation and dispatch so on
- Managed almost 6-7 cores of inventory with almost 2200 bulk sku quantity.
- Daily inward vehicle's as per plan schedule 60-80 ton daily basis.
- Daily outward of almost 5-6k orders of feeding hub's (Stock Transfer Outward).
- Managed daily physical stock verification activity with the help of night team.
- Maintained Inventory accuracy within given metrics as above 99.5%.
- Maintained fill rate above 99.5%.
- Maintained outward Inventory according to FIFO/LIFO, Maintain 6S in the warehouse.
- Involving hub deliveries routes planning, assign vehicles, load planning etc.
- Streamlining systems & procedures, establishing effective inventory control for slow, non-moving & obsolete material ensuring ready availability of materials to meet targets
- Managed dispatch-Daily Feeding 12 hubs from the warehouse.(Goods Transfer)
- Liaising with Hub Team for warehouse short & damage cases those stuck in FM Ack
- Transport vendors for daily vehicles arrangement as per order/load plan.
Education
BA -
Manipal University
01-2018
Skills
- Inbound / Outbound
- Commercial Logistics
- Supply Chain Management
- Expertise in Fruits & Vegetables quality control
- Expertise in FMCG Products
- Expertise in Last mile/First mile
- Expertise in Warehouse Operation
- Cost Optimization & Benchmarking
- Goods in Transit Insurance
- Budget Forecasting
- Material Planning
- Vendor Development
- Warehousing / Dispatch
- Inventory control
- Logistics coordination
- Data analysis
- Team leadership
- Problem solving
Certification
Six Sigma Yellow Belt
Languages
- Hindi
- English
Personal Information
Date of Birth: 04/28/96
Timeline
Team Leader
Milkbasket
01.2025 - 01.2025
Store Manager
Swiggy Suprdaily
11.2022 - 01.2025
Store Manager II
Flipkart Quick
11.2020 - 10.2022
Shift In-charge
Udaan- Hive loop Logistics Pvt. Ltd.
06.2019 - 10.2020
BA -
Manipal University