Summary
Overview
Work History
Education
Skills
Accolades
Timeline
Generic

Shivam Agarwal

Senior Manager, Research - Benori Knowledge Solutions
Gurgaon,Haryana

Summary

Seasoned managerial professional with a proven track record of leading high-impact strategy projects focused on market and competitive intelligence. Known for strong analytical skills, a results-driven mindset, and effective people management abilities.

Overview

10
10
years of professional experience

Work History

Senior Manager, Research - Consumer Goods

Benori Knowledge Solutions
Gurgaon
05.2023 - Current
  • Responsible for managing the delivery of custom research engagements in the
    CPG/FMCG space with a strong focus on market and competitive intelligence.
    Areas of expertise include market sizing, market entry strategy, GTM strategy,
    value chain assessment, P&L assessment, partner landscape, retail execution,
    etc.
  • Serving as the lead for two dedicated research accounts of 2.5 and 2 FTE
    respectively responsible for end-to-end project scoping, delivery and overall
    account management.
  • Other key responsibilities include team and people management (leading a team
    of 8-10 members and responsible for their performance management), client
    relationship development/management, account mining, tracking/reporting of
    efficiency/lean workstream, and conducting and managing new joiner trainings.

Consultant, Real World Evidence

ZS Associates
05.2022 - 04.2023
  • Spearheaded end-to-end project management for studies addressing real-world evidence (RWE) data and planning needs of major biopharma clients. Key projects included integrated evidence plan development for multiple assets, data asset valuation and ROI measurement, and process optimization for early integration of clinical outcomes assessments in drug development programs.
  • Managed a team of ~8 Associates and Associate Consultants, while also leading several internal initiatives such as organizing pharma R&D conferences and global meets, developing internal assets, and contributing to thought leadership articles.

Manager, Research - Consumer Goods

Evalueserve
04.2021 - 04.2022
  • Responsible for project execution and delivery for multiple FMCG clients across studies such as market opportunity assessments for niche segments, technology landscape analysis, innovation scouting, competitive benchmarking, and market entry strategy development.
  • Served as the global delivery manager for a key strategic engagement—led cross-functional teams across China, Chile, and Romania, and coordinated end-to-end project delivery.

Associate, Consumer Products & Retail

Bain Capability Network
03.2020 - 03.2021

Collaborated with Bain's Consumer Products and Retail (CP/R) leadership and client-facing case teams to deploy proprietary analytical solutions focused on brand growth strategy. Delivered insights across key areas such as category landscape, market repertoire, opportunity assessment, brand memorability (media and digital), distribution quality, promotional effectiveness, portfolio optimization, and pack-price architecture. Led work planning, problem solving, and delivery of data-driven analyses by leveraging Point of Sale, cross-purchase, media, internal financial, and other datasets—translating raw data into actionable insights and executive-ready presentations.

Senior Business Analyst, Consumer Goods

Evalueserve
01.2017 - 03.2020

Responsible for research execution and project delivery for strategic engagements
leveraging both secondary and primary research.

  • Route-to-Market Study: Delivered insights on key distribution and after-sales service channels used by leading players in the water purifier industry in India.
    Developed detailed ROI models for distributors and service partners, along with product-level P&L models.
  • Technical Competitive Intelligence Report (FMCG): Provided insights and foresight into emerging trends and competitive moves through technology-
    product mapping, analysis of product launches, claims and ingredients, and tracking of research collaborations.

Production Officer, Powder Filling and Packing

Nestle India
12.2015 - 01.2017

Responsible for ensuring efficient production runs by planning and organizing production schedules in coordination with departments such as Supply Chain, Quality Assurance, and Engineering. Also accountable for manpower allocation, adherence to quality standards, and compliance with health and safety regulations.

Education

B.Tech - Food Technology

HBTU
Kanpur, India
06-2015

Class XII: ISC -

Dr. VSEC
Kanpur, India
03-2010

Class X: ICSE -

Dr. VSEC
Kanpur, India
03-2008

Skills

Management

  • Power BI and Tableau (Basic)

  • Microsoft Office Tools

  • Primary and Secondary Research

Technical

  • Project Management

  • Team Management

  • Team Management

  • Client and Stakeholder Management

Accolades

Benori

  • Star Manager Award: 2024
  • Emerging Leader Award: 2023
  • Best Team Award: 2023

Evalueserve

  • You Make a Difference: 2019


Timeline

Senior Manager, Research - Consumer Goods

Benori Knowledge Solutions
05.2023 - Current

Consultant, Real World Evidence

ZS Associates
05.2022 - 04.2023

Manager, Research - Consumer Goods

Evalueserve
04.2021 - 04.2022

Associate, Consumer Products & Retail

Bain Capability Network
03.2020 - 03.2021

Senior Business Analyst, Consumer Goods

Evalueserve
01.2017 - 03.2020

Production Officer, Powder Filling and Packing

Nestle India
12.2015 - 01.2017

B.Tech - Food Technology

HBTU

Class XII: ISC -

Dr. VSEC

Class X: ICSE -

Dr. VSEC
Shivam AgarwalSenior Manager, Research - Benori Knowledge Solutions