Shivam Aggarwal
Software Engineer
Delhi
Summary
Resourceful Software Engineer with over 4 years of client-focused experience. Insightful problem-solving and logical thinking skills with proficiency in test plans, strategies and procedures throughout lifecycles. Fluent in Python and NoSQL used to develop chatbot and backend applications. Proud team player focused on achieving project objectives with speed and accuracy.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Implementation Engineer
Jio Haptik Technology Pvt Ltd
Mumbai
11.2021 - Current
- Worked with multiple clients to execute implementations on time and within functional parameters.
- Assisted clients with monitoring all software implementation lifecycles.
- Configured and executed system software changes.
- Inspected changes before client performed user acceptance testing.
- Handled ingestion of large chunks of client data into our database.
- Integrated multiple clients' API to make the conversation with the chatbot more realistic and accurate.
Associate
Exponentia Datalabs Private Limited
Mumbai
10.2018 - 05.2020
- Developed multilingual chatbot to be used by clients to cater to customers across the globe without the language barrier
- Designed customer-facing chatbots for insurance and banking industry relying heavily on data-driven back end processing
- Building aggregations in MongoDB to speed up query response and integrating aggregations to python
- Integrating different APIs and database to fetch data from different sources and generate the desired response.
Software Engineer
Cybage Software Private Limited
Pune
11.2016 - 09.2018
- Wrote and optimized SQL statements to assist business intelligence practices
- Developed, implemented and optimized stored procedures and functions using T-SQL to meet the business requirement
- Created SSIS packages for ETL of data from various sources
- Configured data tables on AWS Athena for faster retrieval of data
- Oversaw database management, including upgrade, backup, recovery and migration.
Education
B.E - Electronics And Communication Engineering
Birla Institute Of Technology
Mesra 08.2012 - 07.2016
Skills
Python
Mongo DB, Elasticsearch
FlaskAWS EC2, S3, AthenaRDBMS, T-SQL coding
Project organizationCommunicationsTimeline
Implementation Engineer
Jio Haptik Technology Pvt Ltd
11.2021 - Current
Associate
Exponentia Datalabs Private Limited
10.2018 - 05.2020
Software Engineer
Cybage Software Private Limited
11.2016 - 09.2018
B.E - Electronics And Communication Engineering
Birla Institute Of Technology
08.2012 - 07.2016