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Results-driven Collections Agent with expertise in negotiating payment arrangements and resolving disputes. Proficient in collections processing, conflict resolution, and maintaining accurate records to meet collection targets. Strong communicator skilled in persuasive negotiation techniques and fostering positive customer relationships. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

A online sustomer Service commerce for 6 years with demonstrated skills in dedicated support, organization and problem-solving. Proven strengths in establishing rapport with customers and building lucrative partnerships. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Experienced with managing overdue accounts and resolving payment disputes efficiently. Utilizes negotiation techniques and persuasive communication to secure payments. Track record of maintaining accurate records and collaborating with teams to meet collection targets.

To associates me with a challenging organization where I can grow with my potential ambitions and hard working through continuous learning.
Focused professional bringing many years' experience to growing industry company. Highly adept in managing billing and collections for single and multisite organizations. Successful in exceeding collections targets when reducing aged accounts. Experienced professional bringing several years of experience in debt collections and accounts receivable. Expert in repayment negotiations and repayment plan structuring. Successful in managing bad debt by reducing aged accounts.

Shivam Bediya

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Collections Agent

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Collections Agent

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