Summary
Overview
Work History
Education
Skills
Websites
Other Details - Work Experience
Timeline
Generic

SHIVAM BINDRA

Gurgaon

Summary

Results-driven Sales and Customer Success Leader with 6+ years of experience driving revenue growth and market expansion in fast-paced B2B environments. Proven expertise in building and mentoring high-performance teams, securing enterprise-level clients, and implementing strategic initiatives that increase Monthly Recurring Revenue (MRR) by over 30%. Adept at strategic planning, key account management, and leveraging technology, including Generative AI, to optimise sales processes and enhance productivity.

Overview

8
8
years of professional experience

Work History

Vice President - Growth & Customer Success

Legistify Services
Gurgaon
04.2021 - Current
  • Achieved revenue and profit objectives by executing effective sales strategies for products and services.
  • Coordinated with various departments to ensure alignment of sales activities with overall goals.
  • Acted as representative at industry conferences, promoting organizational presence.
  • Collaborated with senior management on strategic initiatives and long-term vision development.
  • Enhanced delivery timelines through implementation of lean product development methodologies.
  • Secured clients like SBI General, IDBI Bank, Fibe, Titan, Apollo Health & Lifestyle, ICICI Lombard, HDF ERGO, driving 30% growth in Monthly Recurring Revenue.
  • Optimized marketing budget management for improved ROI and cost efficiency.
  • Built strategic partnerships to increase marketing campaign reach and industry visibility.
  • Implemented feedback mechanisms to gather team and software insights for continuous improvement.

Manager - Sales & Account Management

MyAdvo TechServe Pvt Ltd
Gurgaon
02.2020 - 02.2021
  • Proactively initiate communication and conduct regular follow-ups with an average of 50 clients, nurturing relationships to effectively move opportunities through the sales funnel and achieve a 100% account retention rate.
  • Providing regular updates, and managing the Master Information Sheets to clients, ensuring accurate data logging and readily available information for all stakeholders.
  • Oversee account management and reconciliations for 50 clients, guaranteeing smooth cash flow and financial accuracy.
  • Managing inter-functional processes & relationships for seamless execution to accomplish the Company goals and achieve Business targets
  • Identify and pursue new sales and business opportunities within existing client accounts.
  • Successfully onboard 20 new corporate clients annually, implementing effective strategies to generate new business and expand the company's portfolio.

Senior Relationship Manager

ICICI Securities
New Delhi
04.2019 - 01.2020
  • Analysing information and preparing plans best suited to individual clients' requirements
  • Running the sales & marketing operations
  • Accountable for increasing sales growth
  • Driving sales initiatives to achieve business goals
  • Interaction with current client base for advisory on various financial products
  • Developing and establishing a relationship with clients by giving them timely and updated recommendations, and reviews, and managing their investment portfolio
  • Maintaining MIS on a regular basis

Business Development Intern

JLL India
Gurgaon
02.2018 - 05.2018
  • Worked in the Retail Division of JLL and understood the leasing process of brand and revenue generation
  • Worked closely with clients to understand their requirements in different cities in India
  • Schedule meetings with landlords to explain the client's requirements
  • Worked with Big Shot retailers to help to open their new stores in various parts of the country
  • Developed Negotiation and liaison skills

Education

PGPM & MBA - Marketing

ICFAI Business School
Gurgaon
06.2019

BA (Hons) - Political Science

Shaheed Bhagat College
Delhi, India
06.2017

HSC -

Lancers Convent
Delhi
04.2013

Skills

  • Technical proposals and presales
  • Product demonstrations and POCs
  • Customer experience enhancement
  • Key account management
  • Team leadership
  • Proposal drafting and agreements
  • Event networking
  • Contract negotiation
  • Partnerships and affiliations
  • Corporate branding
  • Order to cash processes
  • Product marketing and sales presentations
  • Customer relationship management
  • Strategic business development
  • Sales forecasting and promotions
  • SaaS sales strategies
  • Sales and marketing leadership
  • Account management skills
  • Client relationship building strategies
  • Upselling and cross-selling techniques

Other Details - Work Experience

6 Years

Timeline

Vice President - Growth & Customer Success

Legistify Services
04.2021 - Current

Manager - Sales & Account Management

MyAdvo TechServe Pvt Ltd
02.2020 - 02.2021

Senior Relationship Manager

ICICI Securities
04.2019 - 01.2020

Business Development Intern

JLL India
02.2018 - 05.2018

PGPM & MBA - Marketing

ICFAI Business School

BA (Hons) - Political Science

Shaheed Bhagat College

HSC -

Lancers Convent
SHIVAM BINDRA